00:00Today, October 20, 2026, a major Google Cloud outage hits the UK.
00:06It all started with an electrical incident on Google's cloud infrastructure in London.
00:11The consequences were immediate; millions of customers experienced difficulties accessing their banking services.
00:18Revolu, Lloyd and HSBC were among those affected, with disruptions to payments, transfers and withdrawals.
00:26But the breakdown went much further. Even the British justice system was affected.
00:31The video system that allows remote participation in court hearings in England and Wales is
00:37broke down, causing delays and disruption.
00:40Delivery and courier services like DPD and Royal have also encountered problems.
00:47In the afternoon, Google Cloud announced a gradual return to normal.
00:51This breakdown raises a real question.
00:53Have we become too dependent on a few cloud giants to run our essential services?