00:00Since May 2026, the process to get your vehicle out of the impound lot is 100% virtual for most people.
00:06of the infractions.
00:07Warning: If your vehicle is involved in serious road accidents, you must follow the usual procedure.
00:14Here we tell you the easy route to this process.
00:20Previously, it was necessary to stand in lines, travel, and in many cases resort to intermediaries.
00:26Now you can do everything from your cell phone with facial verification and online payment without leaving home.
00:33Schedule your virtual appointment by visiting the official website of the mobility entity and looking for the scheduling button.
00:39Heads up! Scheduling is free. Nobody should charge you for it.
00:44Check your email. You will receive the date, time, and link to your virtual appointment, as well as the link for
00:51perform facial validation.
00:52Remember to complete the validation before the day of your appointment.
00:57Make sure you have a good internet connection and connect to the appointment.
01:01An official from the entity will review your documents online and tell you the exact amount you must pay.
01:08It's time to pay. You can cancel your towing service and the days you paid through PSE.
01:13The vehicle remained in the yard,
01:15no lines at banks or long waits.
01:17Pick up your vehicle, but only after completing the steps above.
01:22Bring your ID, proof of payment, and delivery order.
01:26That's it.
01:27Remember, the process is 100% free.
01:30If someone charges you to get you a date, they are scamming you.
01:33Also, schedule your appointment for the same day your vehicle is immobilized.
01:38Remember that the charge in yards is done for each day of stay.
01:42Save this video and share this easy route through the process.
01:47Thank you!
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