- il y a 1 semaine
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TechnologieTranscription
00:00:00C'est l'année dernière, une brûlante éveillée sur l'Europe.
00:00:03Dans plusieurs pays, les températures ont éclaté 40 degrés,
00:00:06et les unités de l'air sont vendus plus rapide que les shops peuvent restocker.
00:00:12C'est trop chaud. Je ne peux pas.
00:00:15Un an à l'heure, le éveil a presque m'aideré à ma mère.
00:00:18C'est un an à l'année dernière, c'était encore plus pire.
00:00:22Donc j'ai mis l'A.C. dans le bâtiment.
00:00:25Ce n'est pas un penge.
00:00:27Et en tant qu'un, ils voulent à moi avec chaque excuse sous la soleil pour me rassurer.
00:00:32Pays-tu ou prends tes petits machines et clear-off.
00:00:37Donc j'ai donné exactement ce qu'ils demandent.
00:00:39Je t'ai pris chaque unit, mine, tout de suite.
00:00:4240 degrés et quelqu'un a pris mon air con ?
00:00:47L'année dernière, vous tous m'aideriez mon père.
00:00:49Donc à dire merci, j'ai trouvé un soutien.
00:00:52C'est un centre central AF pour le bâtiment.
00:00:54Central AF, pour free ?
00:00:56Am I hearing this right ?
00:00:57Kit, install, servicing, all covered.
00:01:00All you do is sign the consent form.
00:01:01Jesus, Marco, it's almost 40 degrees.
00:01:03You might have just saved our lives.
00:01:04Who's the donor ?
00:01:05They'd rather stay anonymous.
00:01:07I've checked the kit, all above boards.
00:01:09One rule, you can use it, but you can't sell it on.
00:01:14Marco, you've really outdone yourself.
00:01:16Leave the organising to me.
00:01:17I'll make sure it all runs smooth.
00:01:19Right, everyone, form a queue.
00:01:21One at a time, and you're first.
00:01:23Becky, you're next.
00:01:32Marco, this cold air is magic.
00:01:34I've never been this comfy in my life.
00:01:37God bless whoever paid for this.
00:01:39Marco, tell them we said thank you, yeah ?
00:01:41Long as you're all comfortable, that's good enough for me.
00:01:43Fill this in.
00:01:44The AC usage of form.
00:01:45We've got to fill in a form just to use the AC ?
00:01:47Of course.
00:01:48Big job like this needs someone keeping it in order.
00:01:50Marco found the money, sure.
00:01:51But who's running the day-to-day ?
00:01:52Me.
00:01:52Look at her.
00:01:53You'd think she'd installed the whole thing herself.
00:01:55Let her have her moment.
00:01:56Long as everyone gets a cool summer, I couldn't care less.
00:02:08Marco, look what your AC did.
00:02:12What happened ?
00:02:13This AC drips water all day long.
00:02:16It drowned my flowers.
00:02:19Your flowers look pretty healthy to me.
00:02:21Today, maybe.
00:02:22What about tomorrow, the day after ?
00:02:24Keep watering them like this, and they'll die sooner or later.
00:02:28You're the one who told me to drain the water into the flower bed.
00:02:30You said it could water the flowers.
00:02:32I didn't know there'd be this much water.
00:02:34They're my flowers.
00:02:35If something goes wrong, you're responsible.
00:02:39Extend the drain pipe and run it into the drain over there.
00:02:41We can, but we'll have to drill another hole and reconnect the pipe.
00:02:47Do it.
00:02:47I'll cover the cost.
00:02:49See ?
00:02:49You could have fixed it like this from the start.
00:02:53Marco, there's also the outdoor unit.
00:02:55It hums all night.
00:02:56I can't sleep.
00:02:57That outdoor unit is only 30 decibels.
00:03:00Your fridge is louder.
00:03:01The fridge is in the kitchen.
00:03:02This unit is downstairs.
00:03:04At night, when it's quiet, I can hear it perfectly.
00:03:06Your snoring is louder than that machine.
00:03:10How come you haven't moved yourself out ?
00:03:12Ana, that's different.
00:03:15Marco installed free AC for all of you,
00:03:17and now you treat him like an on-call repairman.
00:03:21Ana, we're just reporting legitimate problems.
00:03:25Forget it.
00:03:27Add another vibration pad under the outdoor unit and put soundproof panels around it.
00:03:32Boss, none of that was in the original installation budget.
00:03:35I know.
00:03:36Do it anyway.
00:03:37That's more like it.
00:03:38Those little problems are fixed.
00:03:41What about this little building taking up everyone's space ?
00:03:45Shouldn't we talk about that too ?
00:03:50It's not a shed.
00:03:52It's the AC equipment room.
00:03:53The entire building system is controlled from here.
00:03:55Call it whatever you want.
00:03:57It's still taking up a common area.
00:03:58I told you before installation that the AC needed control equipment.
00:04:01You said you were installing AC.
00:04:03You never said you'd build yourself a room in the courtyard.
00:04:06It's not for me.
00:04:07Then why are you the only one with a key ?
00:04:10Because it's full of equipment.
00:04:11I can't let just anyone go in and mess with it.
00:04:15Who knows what else you're keeping in there.
00:04:17What else would be in there besides AC equipment ?
00:04:21This space belongs to all of us.
00:04:22If you want to put something here, you should at least get everyone's approval first.
00:04:25When he installed the AC, you all practically wanted to carry Marco on your shoulders.
00:04:28Now that you're comfortable, suddenly they think it takes up too much space.
00:04:31We're grateful he installed the AC.
00:04:33That doesn't give him the right to occupy a common area.
00:04:36This equipment room is only two square meters.
00:04:38And it's right beside the outdoor unit.
00:04:40It doesn't affect anyone.
00:04:42How does it not affect me ?
00:04:43I used to sunbathe here.
00:04:45This spot doesn't get ten minutes of sun night all day.
00:04:47It didn't before.
00:04:48That doesn't mean I won't want to sit here someday.
00:04:51Exactly.
00:04:51Something this big sitting here doesn't look safe either.
00:04:54You were all here when it was installed.
00:04:56Not one of you said it was unsafe.
00:04:58We didn't know it would stay here permanently.
00:05:01If the AC stays in use, the equipment has to stay too.
00:05:05Then it has to be moved.
00:05:07Moved where ?
00:05:08Over there.
00:05:10It won't bother anyone there.
00:05:12No.
00:05:13That's too far from the outdoor unit and the main lines.
00:05:16Moving it means redoing the wiring, pipes, and groundwork.
00:05:20That's your problem.
00:05:21Boss, the equipment room will have to be rebuilt too.
00:05:24It'll cost at least several thousand euros more.
00:05:27Several thousand euros.
00:05:29Which one of you is paying?
00:05:30You were responsible for installing the AC.
00:05:33Of course you're responsible for this.
00:05:36I secured the donation, covered the repair costs, and fixed every problem you raised so you could have AC.
00:05:42Now, you want me to spend thousands more moving an equipment room that doesn't bother anyone?
00:05:48The common area belongs to everyone.
00:05:50If you don't move it, we'll report you to City Hall for illegally occupying a common area.
00:05:54Do any of you have a conscience?
00:05:58We're just protecting our rights.
00:05:59You're enjoying the AC I brought in.
00:06:03Then using your so-called rights to force me to pay more.
00:06:07That's what you call rights?
00:06:15Marco, you can't keep giving in.
00:06:17Every time you do, they'll push you even further.
00:06:19My mother still lives here.
00:06:21I can't shut off the AC.
00:06:24Move it.
00:06:26Boss?
00:06:27Do what they want.
00:06:29Move the equipment room over there.
00:06:32Redo the wiring in the ground.
00:06:33I'll pay.
00:06:34You could have just agreed from the start.
00:06:56Boss, it's all done.
00:07:03It's still a little big.
00:07:10All right, it's fine.
00:07:11It doesn't really get in the way over here.
00:07:14As long as it doesn't get any bigger.
00:07:16I fixed everything you asked me to fix.
00:07:20Are you satisfied now?
00:07:24No!
00:07:26Look at this.
00:07:27You added a refit.
00:07:29My electric bill is 200 euros higher than last month.
00:07:37The equipment room problem is solved.
00:07:40Now let's talk about who's paying this bill.
00:07:45It's 40 degrees out, and you run the AC 24 hours a day.
00:07:50Of course your electric bill went up.
00:07:52But you're the one who installed it.
00:07:55I installed the AC, but you're the one holding the remote.
00:07:58Don't pin your electric bill on me.
00:08:00You never told us before installing it that we'd have to pay this much extra every month.
00:08:05You use electricity, you pay for it.
00:08:06Do I really have to explain that?
00:08:07It's not just him.
00:08:08My bill went up by 180 euros.
00:08:10Mine went up by 160.
00:08:12Mine is about the same.
00:08:13For the whole building, that's a lot of money.
00:08:15And?
00:08:15So you should cover the extra electricity costs.
00:08:18What did you say?
00:08:19You installed the AC, and our bills went up.
00:08:22Obviously you should pay.
00:08:24I installed free AC for you.
00:08:26You run it all day, and now you expect me to pay your electric bills too?
00:08:30Our bills were never this high before.
00:08:32You didn't have AC before?
00:08:34We thought this was a donation program.
00:08:36If it's a donation, it should cover all the costs.
00:08:39The donation covered the equipment and installation,
00:08:42not your living expenses for the rest of your lives.
00:08:45Marco, there's no need to be so rude.
00:08:48Rude?
00:08:48You complained about dripping water, noise, and ugly pipes,
00:08:51and I paid to fix every single thing.
00:08:53You said the equipment room took up common space,
00:08:55so I spent thousands moving it.
00:08:56Now you're enjoying free AC and demanding that I pay your electric bills.
00:08:59Who is really out of line here?
00:09:05Marco is right.
00:09:06He got you the AC, you used the electricity.
00:09:10What gives you the right to make him pay?
00:09:12Anna, this concerns the whole building.
00:09:15I live in this building too.
00:09:17Of course you'd take his side.
00:09:18His mother benefits the most, and you're her best friend.
00:09:22What does my mother have to do with this?
00:09:23If your mother hadn't nearly died from the heat last year,
00:09:27would you have been so eager to put AC in the whole building?
00:09:30At the end of the day, you installed all this so your mother could have AC.
00:09:33This system was installed for your mother.
00:09:35We just happened to live in the same building.
00:09:38It just happened to.
00:09:42Is that what you thought every day while you enjoyed the AC?
00:09:45It doesn't matter who you installed it for.
00:09:46The AC sent our electric bills through the roof, and you have to fix that.
00:09:50How?
00:09:50From now on, you cover the extra electricity costs for the whole building.
00:09:55Not a chance.
00:09:56Then remove the equipment room you're keeping in the common area.
00:10:02I already moved it where you told me to.
00:10:04It's still occupying common space.
00:10:06If you won't pay the bills, we demand that you remove all of it.
00:10:09You speak for the whole building?
00:10:16You don't have to wait until tomorrow.
00:10:20This is what everyone wants.
00:10:28Either cover the increase in the whole building's electric bilts,
00:10:32or remove everything you put in the common area immediately.
00:10:41Everyone sign this?
00:10:42You cause this.
00:10:43You can't expect everyone else to bear the cost.
00:10:46You're using the AC yourselves.
00:10:47And you're saying you're bearing the cost for me?
00:10:49There wouldn't be any electric bills without the AC you installed.
00:10:54Without me, you'd still be roasting alive in that oven of a building.
00:10:57The pass doesn't matter.
00:10:58Just tell us, are you paying the bills or not?
00:11:00I won't pay one cent of your bills.
00:11:03Then do what the joint demand letter says and remove the equipment room.
00:11:06Not just the equipment room.
00:11:07The pipes, brackets, and every personal item you put in the common area.
00:11:11Remove all of it.
00:11:12Nothing can stay.
00:11:13Are you all insane?
00:11:15If the equipment room and pipes are removed, how is the AC supposed to run?
00:11:19That's Marco's problem.
00:11:20He can move the equipment room somewhere else and keep the AC running for us.
00:11:24You want me to remove the equipment?
00:11:28You want me to remove the equipment and still keep your AC running?
00:11:31The AC was donated to us, so it's staying.
00:11:34We're only asking you to remove your personal property from the common area.
00:11:38You're the boss.
00:11:38You'll figure something out.
00:11:39So I have to install everything for free?
00:11:42Keep paying to move the equipment and pay your electric bills too?
00:11:45You're the one who installed it?
00:11:46You ungrateful leeches!
00:11:49Every last one of you!
00:11:51Marco gives in, and you keep walking all over him.
00:11:55One day, you'll regret this!
00:11:57We're only protecting our own interests.
00:12:00Let me confirm this one last time.
00:12:03If I don't pay your electric bills, you're demanding that I remove the equipment room and
00:12:08everything else that belongs to me?
00:12:10Yes.
00:12:11Remove all of it.
00:12:12Not one thing stays.
00:12:16This is everyone's decision.
00:12:19We've come this far.
00:12:21Just remove it.
00:12:27So you'll pay the electric bills?
00:12:29No.
00:12:30I respect your decision.
00:12:32Get all your stuff out by tomorrow, or we'll report you to City Hall!
00:12:38Remove everything that belongs to me.
00:12:48Move faster.
00:12:49The equipment room, outdoor units, pipes, brackets, take all of it.
00:12:52Don't leave a trace.
00:12:54Boss, this AC was just installed.
00:12:55Are we really tearing it all out?
00:12:58Hurry.
00:12:59Don't let anyone see you.
00:13:15Why isn't the AC cooling at all?
00:13:18Mine isn't cooling either.
00:13:19It won't even turn on.
00:13:21It's only been installed for a month, and it's already broken.
00:13:24What kind of junk AC did Marco get us?
00:13:27Get Marco back here to fix it right now!
00:13:30And this time, he owes us compensation!
00:13:37Where's the AC?
00:13:39It's 40 degrees out!
00:13:43Who stole my air conditioner?
00:13:50Mom, pack a few things.
00:13:53Come stay with me a while.
00:13:55It's cool over there.
00:13:56I'm not going anywhere.
00:13:5840 years I've lived here.
00:14:01Where would I even go?
00:14:03You still can't see these people for what they are?
00:14:06Last year.
00:14:07The heart attack.
00:14:08We almost lost you.
00:14:10They're the ones who carried me down to the hospital.
00:14:13They're not bad people.
00:14:14They've just lost their heads for a bit.
00:14:16Lost their heads?
00:14:17They're saying, I only put the AC in for you, and made the whole building pay for it.
00:14:22Then explain it to them.
00:14:24Tell them it came from a donor.
00:14:26That you weren't trying to take anything.
00:14:29Explain it.
00:14:30And put it back.
00:14:32So everyone gets through the summer.
00:14:34That's exactly what I wanted it to do.
00:14:37Marco!
00:14:38Get out here!
00:14:40It's 40 degrees, and you've stolen our AC!
00:14:4440 degrees, and you steal our AC?
00:14:47Why?
00:14:51Thief!
00:14:52This is theft!
00:14:53Plain and simple!
00:14:55We signed for it.
00:14:56That AC is ours!
00:14:58All you ever had was the right to use it.
00:15:00Bullshit!
00:15:01You still can't just take it!
00:15:04It isn't yours!
00:15:05And how do you know it isn't mine?
00:15:08You said it yourself.
00:15:09A donor paid for it.
00:15:11Forgotten already?
00:15:12You shameless little thief!
00:15:16My son paid for it.
00:15:18Did all the work to put it in.
00:15:19And now you're calling him a thief?
00:15:21Oh, don't come out here playing the poor little victim.
00:15:25Your son stole our AC!
00:15:28I'm calling the police right now.
00:15:30They'll drag you off in cuffs, you thief!
00:15:33Officer, someone's stolen every air conditioner in our building overnight.
00:15:38Yes, old apartment block number three.
00:15:40The thief is still here.
00:15:42Who called the police?
00:15:44Officer, in this 40-degree wheat, this man stole our AC.
00:15:49Yes!
00:15:51It was donated to the building.
00:15:53And he took it without asking anyone.
00:15:56You better explain yourself.
00:15:58Or you could be looking at up to 10 years.
00:16:00Simple.
00:16:01That AC system is my private property.
00:16:06What?
00:16:09I bought the equipment.
00:16:11I paid for the installation.
00:16:13The contract's in my name.
00:16:15I called it a donation because...
00:16:18I didn't want you thinking I was showing off.
00:16:20You're lying!
00:16:21You said a donor paid for it!
00:16:23And now suddenly it's yours?
00:16:24Who's going to believe that?
00:16:26Right!
00:16:29It was supposed to be donated.
00:16:31And now it's yours?
00:16:33We're not having that.
00:16:35Once it was installed for us, it became ours.
00:16:38One at a time.
00:16:38Sir, you first.
00:16:44This is the consent form every household signed before the install.
00:16:48It says it in black and white.
00:16:49The equipment belongs to Marco.
00:16:52Residents get usage rights only.
00:16:54No reselling.
00:16:55No removing.
00:16:58He tricked us into signing it!
00:17:00How were we supposed to understand all that fine print?
00:17:04Exactly!
00:17:05He shoved a paper under our noses to sign!
00:17:08Who knew he'd buried something like that in it?
00:17:11Madam.
00:17:13Did you not read it before you signed it?
00:17:16There were so many people.
00:17:18We were all signing in a queue.
00:17:22Here are the purchase receipts.
00:17:24I'm the one who paid.
00:17:25Equipment, installation, materials, all of it.
00:17:27The equipment does belong to Mr. Marco.
00:17:30He has every right to do what he likes with his own property.
00:17:33No theft has taken place here.
00:17:35Wait.
00:17:36What?
00:17:36Then that form we signed?
00:17:40You signed for usage rights.
00:17:42Nothing more.
00:17:42The property is his.
00:17:44He can cut off your use of it.
00:17:46And since you agreed to the construction, he can take it away.
00:17:49This is their petition.
00:17:51In writing, they demanded I remove every last piece of my private property.
00:17:55Impossible!
00:17:57You set us up!
00:17:59Madam, if you disagree, you can take it to court.
00:18:01But the situation here is clear.
00:18:03This isn't theft.
00:18:09You set us up!
00:18:10My son did all of this for you people.
00:18:13Don't play the saint!
00:18:16Anything else?
00:18:17If not, go home.
00:18:21This is my mother's home.
00:18:27Don't even think about hiding!
00:18:30Bring that AC back!
00:18:32Or you're not leaving this spot!
00:18:34Move.
00:18:35Madam,
00:18:36I've already made this clear.
00:18:38The property is his.
00:18:41This isn't theft.
00:18:42You!
00:18:43Stay out of it!
00:18:45This is our building's business!
00:18:47You ripped out the AC!
00:18:49How are we meant to survive this heat?
00:18:51You sit in your new flat with the cool air on
00:18:54while we roast alive over here!
00:18:56We all watched you grow up!
00:18:58Now you've got money?
00:18:59You just turned your back on us?
00:19:01Turn my back on you?
00:19:02When you were making me pay the bills,
00:19:04tear down the cabinet,
00:19:06cough up compensation,
00:19:08did any of you admit I put that AC in?
00:19:10You did this on purpose!
00:19:13We say a few things and you hit back like this?
00:19:16Marco, we're old neighbors.
00:19:18Just put it back and we'll call it water under the bridge.
00:19:22Put it back.
00:19:24And then what?
00:19:25You go back to whining about the noise,
00:19:28the bills, the radiation.
00:19:30We said a few things,
00:19:31so now you'll let us bake to death?
00:19:34Have you got no heart at all?
00:19:39I gave you air conditioning for free.
00:19:41Didn't cost you a penny.
00:19:43Not one word of thanks.
00:19:45You called me a thief?
00:19:46You called the police on me?
00:19:49And now I'm the one with no conscience?
00:19:51Oh, you're rich,
00:19:52you're powerful,
00:19:54feels good,
00:19:54does it,
00:19:55stamping on poor people?
00:19:57You put AC in for your mother,
00:19:58dragged the whole building along,
00:20:00then tore it out.
00:20:00What do you take us for?
00:20:04Can you all please stop shouting?
00:20:08I don't feel well.
00:20:10A son like that,
00:20:12honestly,
00:20:12you'd be better off dead.
00:20:14Marina,
00:20:15watch how you talk to my mother.
00:20:16Am I wrong?
00:20:17You bastard!
00:20:23Waiver!
00:20:24Mrs. Waiver!
00:20:26What's wrong with her?
00:20:27Is it heat stroke?
00:20:28Quick,
00:20:28lay her flat,
00:20:29loosen her collar.
00:20:30Don't touch her!
00:20:39Move!
00:20:40Her pulse is weak,
00:20:41someone get water!
00:20:42I don't dare touch her.
00:20:45Then get water!
00:20:50Don't!
00:20:52Don't you move her!
00:20:53If something happens,
00:20:54who's going to take the blame?
00:20:56She's collapsed from the heat,
00:20:58if we don't cool her down,
00:20:59she's going to die.
00:21:00You can barely stand yourself.
00:21:02Who do you think you are?
00:21:04Don't touch her!
00:21:05Anything happens,
00:21:06it's on you.
00:21:07Exactly.
00:21:08She's not a doctor.
00:21:09What if she only makes it worse?
00:21:13Timmy!
00:21:14Timmy's passed out!
00:21:15He's burning up!
00:21:20Timmy!
00:21:21Timmy, wake up!
00:21:23Call an ambulance!
00:21:25We need an ambulance.
00:21:27Now.
00:21:27Elderly woman collapsed in the courtyard
00:21:29and a child with a high fever.
00:21:30All ambulances are currently on calls.
00:21:34All ambulances are currently on calls.
00:21:34The nearest unit is at least two hours away.
00:21:39You hear that?
00:21:40Even the ambulances are tied up!
00:21:42This is all your fault!
00:21:44Your son tore out the AC
00:21:46and made my grandson sick!
00:21:48and you still play the good people?
00:21:50I'm trying to save a life here!
00:21:53What are you doing except screaming?
00:21:55Save a life?
00:21:56Look at you.
00:21:57Half in the grave yourself.
00:21:59Do us all a favor and drop dead
00:22:02instead of dragging others down.
00:22:08Mom!
00:22:09Mom!
00:22:10Mom, what's wrong?
00:22:12My chest
00:22:13is so tight.
00:22:18Your whole family is cursed!
00:22:22Shut up!
00:22:25Mom.
00:22:28Mom, wake up.
00:22:29We can't wait for an ambulance.
00:22:31Get in.
00:22:32I'll drive you to the hospital
00:22:34myself.
00:22:35Bring the old woman
00:22:36and the boy too.
00:22:47How is Mrs. Ware?
00:22:49Still in emergency care.
00:22:54Mom,
00:22:56you nearly went down again yourself.
00:22:59Marco.
00:23:01I've made up my mind.
00:23:02What?
00:23:03I'm moving in with you.
00:23:05Forty years I lived here.
00:23:07Today I finally saw them
00:23:08for what they are.
00:23:09These people aren't worth it.
00:23:11Good.
00:23:12The moment you're discharged,
00:23:14you're coming to mine.
00:23:15Don't try to hide!
00:23:17Bring the AC back
00:23:19or you're not leaving!
00:23:20Stop banging!
00:23:22Marco took her away!
00:23:24I saw him load her suitcases
00:23:26into the car myself.
00:23:28doesn't look like
00:23:29she's coming back.
00:23:30Gone?
00:23:31She's moved out?
00:23:32Mm-hmm.
00:23:35Two big suitcases.
00:23:36Didn't even look back.
00:23:38Fine.
00:23:39Let her go.
00:23:40Who needs them?
00:23:41It's just AC.
00:23:43Marco's not the only one
00:23:45in the world
00:23:45who sells the stuff.
00:23:47We'll buy our own.
00:23:55Hello?
00:23:58I need AC installed.
00:24:00A whole building's worth.
00:24:01How much?
00:24:03What?
00:24:044,000 euros a unit?
00:24:06Installations on top?
00:24:08Another 4,000?
00:24:10And a three-month wait?
00:24:12Are you out of your mind?
00:24:19Robbers!
00:24:20Every last one of them!
00:24:254,000 for the unit.
00:24:274,000 more to fit it.
00:24:28Three months wait.
00:24:29Summer will be over by then.
00:24:34So what do we do now?
00:24:37Maybe
00:24:39we get Anna to have a word
00:24:40with Marco?
00:24:41Ask her.
00:24:42Last time she looked ready
00:24:43to whack me
00:24:44with that cane of hers.
00:24:46She'll never help.
00:24:51She'll never help.
00:24:53I called Marco three times.
00:24:55Hung up on me
00:24:56every single time.
00:24:57So he won't answer.
00:24:59Fine.
00:25:00He tore out the AC,
00:25:02put Weber in the ICU,
00:25:04and Timmy on a drip.
00:25:08He doesn't
00:25:09get to walk away
00:25:10from that.
00:25:11If he won't pay,
00:25:13I'll be at his door
00:25:14every single day.
00:25:16New flat,
00:25:17fancy car,
00:25:19nice suits.
00:25:20If he's not too ashamed
00:25:21to show his face,
00:25:22neither am I.
00:25:24But the police said
00:25:25taking it was legal.
00:25:27He's got money,
00:25:29he's got lawyers,
00:25:29of course it's legal.
00:25:32So the rest of us
00:25:33just burn to death,
00:25:35is that it?
00:25:37One, two, three, four.
00:25:39Yes, yes,
00:25:40a man collapsed.
00:25:42He's not breathing.
00:25:43Hurry!
00:25:44Old Schmidt on the third floor
00:25:45has fainted.
00:25:48Call an ambulance.
00:25:50Quick!
00:25:57Tomorrow morning,
00:25:59we corner Marco.
00:26:00If he won't pay up,
00:26:03trust me,
00:26:03I've got plenty of ways
00:26:05to deal with him.
00:26:11You're not going anywhere!
00:26:13Weber's in the ICU,
00:26:15Timmy's on a drip,
00:26:16you tore out the AC,
00:26:17so you're paying
00:26:18the medical bills!
00:26:19You demanded I remove
00:26:20every private thing
00:26:21from the common areas.
00:26:23I did exactly that.
00:26:25Who told you
00:26:25to rip out the AC?
00:26:26I meant the equipment cabinet!
00:26:29The cabinet is part
00:26:30of the AC system.
00:26:32Without it,
00:26:33nothing runs.
00:26:34It's in the petition
00:26:35you all signed,
00:26:36in black and white.
00:26:38That was a trap!
00:26:39You tied the cabinet
00:26:40and the AC together
00:26:42on purpose!
00:26:42Exactly!
00:26:43You did this to punish us
00:26:44on purpose!
00:26:45I gave you your chance.
00:26:48You chose to call
00:26:49the police,
00:26:50you chose the petition,
00:26:51you chose to insult
00:26:52my mother.
00:26:53Don't you bring up
00:26:54your mother!
00:26:55Forty years she's lived here
00:26:56using our water,
00:26:57our power,
00:26:58our stairwell!
00:26:59That AC was for her
00:27:00and her alone.
00:27:01Why should the whole
00:27:02building play along?
00:27:04So you told me
00:27:04to take it away,
00:27:05I took it away?
00:27:06Uh-oh!
00:27:06And now you're
00:27:07back at my door?
00:27:08You took it out!
00:27:09Now you put it back!
00:27:11No.
00:27:11Forty degrees out there!
00:27:13You rip out the AC
00:27:14and just leave us to rot!
00:27:16Whether you rot
00:27:17is none of my business.
00:27:20I just sell appliances.
00:27:28Marina, stop!
00:27:30It's not worth it!
00:27:30You're cold-blooded!
00:27:32Stop!
00:27:35Step back!
00:27:36This is private property.
00:27:38No harassing the residents.
00:27:41He's the one hurting us!
00:27:43Leave within one minute
00:27:44or we call the police.
00:27:46Come on, Marina.
00:27:47We'll actually get arrested.
00:28:01If he won't pay,
00:28:03we'll get it out of him
00:28:04another way.
00:28:05What way?
00:28:05He drilled holes in the outer wall,
00:28:07damaged the structure.
00:28:08That's against the law.
00:28:09But the police already
00:28:10said it was fine.
00:28:11The police only said
00:28:12the AC was his.
00:28:13They never said
00:28:14the building was fine.
00:28:15What if there are cracks
00:28:15damaged inside?
00:28:16Can you report him
00:28:17to the council?
00:28:17Right!
00:28:18Damaging the building?
00:28:19That's serious!
00:28:19Let the council find him
00:28:21and once they do,
00:28:21he still owes us
00:28:22for the damages.
00:28:51Officer, finally!
00:28:53I'm certain there are cracks in there.
00:28:55It's time it rained,
00:28:56my corner leaked.
00:28:57Never happened before.
00:28:57Exactly!
00:28:58The whole building shook
00:28:59while he was drilling.
00:28:59My window hasn't properly
00:29:00since the install.
00:29:01I complained again and again.
00:29:02Nobody lifted a finger.
00:29:03Same with my door frame.
00:29:04Gone crooked.
00:29:05Over a week now,
00:29:06it sticks every single day.
00:29:07Are all of you telling me
00:29:08the truth here?
00:29:09Every word!
00:29:10That biggest hole
00:29:11right above my window!
00:29:13Based on my inspection,
00:29:14there's nothing wrong
00:29:15with this building.
00:29:16Is that possible?
00:29:17That's a load-bearing wall,
00:29:18isn't it?
00:29:18All those holes?
00:29:19Could the whole thing come down?
00:29:20This wall isn't load-bearing
00:29:22and the number of holes
00:29:23is limited.
00:29:24No impact on the structure.
00:29:25Not load-bearing?
00:29:26How would you know?
00:29:27Have you even measured it?
00:29:28That's my job.
00:29:29So what did you find then?
00:29:30Any cracks?
00:29:31Any damage?
00:29:31Out with it!
00:29:32Yes, we need an answer.
00:29:33We live here scared
00:29:34out of our minds
00:29:35every single day.
00:29:36Exactly!
00:29:37And if the wall comes down
00:29:37one day,
00:29:38who takes the blame?
00:29:43I'm still inspecting.
00:29:44Please, be patient.
00:29:46Exactly!
00:29:47Marco drilled his holes
00:29:48and vanished.
00:29:48Who are we supposed
00:29:49to take this up with now?
00:29:50Please, stop interfering
00:29:52with my work.
00:29:52Interfering?
00:29:53The whole building
00:29:54are victims here.
00:29:55Marco drilled his holes
00:29:56and ran
00:29:57and we're the ones suffering.
00:29:58If you find a problem,
00:29:59every household gets compensated.
00:30:01Medical bills,
00:30:02emotional distress,
00:30:03every last cent.
00:30:04Yes!
00:30:04Make them pay!
00:30:06Pay up!
00:30:13Marco,
00:30:14you won't pay?
00:30:16Then I'll have him
00:30:17fined into bankruptcy.
00:30:19Well,
00:30:20are there cracks?
00:30:22Look at that!
00:30:23The heritage plaque!
00:30:25This building's protected.
00:30:26Drilling into it
00:30:26is illegal!
00:30:28The structure is intact.
00:30:29Not a single crack,
00:30:30no damage of any kind.
00:30:31Impossible!
00:30:32A job that big,
00:30:33there's no way
00:30:34it didn't cause damage.
00:30:35His work was highly professional.
00:30:37Frankly,
00:30:37it had zero impact
00:30:38on the building.
00:30:39Did Marco pay you off?
00:30:40Madam,
00:30:41I was sent by the council.
00:30:42I go by the data,
00:30:43nothing else.
00:30:44Yes!
00:30:44It's a protected building!
00:30:45He's damaged
00:30:46the city's heritage.
00:30:47That's a crime.
00:30:51Tim!
00:30:52Arrest him,
00:30:53quick!
00:30:54Sir,
00:30:55did you drill holes
00:30:57into this protected building?
00:30:58Those openings
00:30:59were already there
00:30:59when the building went up.
00:31:00Nonsense!
00:31:0230 years I've lived here,
00:31:03I've never seen those holes!
00:31:05This building dates to 1900.
00:31:07These are the original
00:31:07gas heater flues openings.
00:31:09I just reopened them.
00:31:10Inspector,
00:31:11check the original plans.
00:31:12You're lying!
00:31:13How would I not know
00:31:14about any flues?
00:31:15He's right.
00:31:16These are the original
00:31:17flue structures.
00:31:19This is not damage
00:31:19to a heritage building.
00:31:22So he didn't drill
00:31:23a single new hole?
00:31:25I checked every opening.
00:31:27Their positions match
00:31:28the original plans exactly.
00:31:30We're not done!
00:31:32His refrigerator is toxic!
00:31:34Several people were poisoned,
00:31:36hospitalized.
00:31:38Sir,
00:31:39show me the refrigerator
00:31:40filing documents, please.
00:31:41Filed three months ago,
00:31:42approved by the
00:31:43Environmental Department.
00:31:44Every material
00:31:45fully compliant.
00:31:47Correct.
00:31:48Modern refrigerator
00:31:48meets all current standards.
00:31:50Impossible!
00:31:50He must have used
00:31:51cheap stuff.
00:31:52Files the good material
00:31:53on paper
00:31:53and stalls the rubbish
00:31:54for real!
00:31:55Madam,
00:31:55your accusation
00:31:56has no basis whatsoever.
00:31:58You've wasted
00:31:58enough of my time.
00:31:59One more out first
00:32:00and I'm within my rights
00:32:00to find you.
00:32:11This isn't over.
00:32:13Just you wait.
00:32:16Sarah, do your mother
00:32:17a favor.
00:32:18I'm being bullied
00:32:19and nobody will lift a finger.
00:32:20You work in TV.
00:32:21Expose him for me.
00:32:22Mum, what's going on?
00:32:23Marco put the AC in,
00:32:25then tore it out.
00:32:26The whole building's
00:32:27roasting in this heat.
00:32:28Timmy passed out
00:32:29with fever,
00:32:30only just home
00:32:31from hospital.
00:32:32The council,
00:32:33the police,
00:32:33nobody cares.
00:32:34Only the media
00:32:35can speak for us.
00:32:36Mum, are you sure
00:32:37you're in the right?
00:32:38Last time it was all
00:32:38that noise
00:32:39and environmental stuff.
00:32:40Of course we're
00:32:41in the right!
00:32:41He's rich,
00:32:42he's powerful,
00:32:43and the poor
00:32:44get trampled.
00:32:45Come and see
00:32:46this building.
00:32:47The old folks
00:32:48and kids
00:32:48are half dead.
00:32:50Can you really sit
00:32:51and watch
00:32:51your own nephew
00:32:52suffer?
00:32:52then I'll bring
00:32:54a camera crew.
00:32:59Mum?
00:33:01Ready?
00:33:03We trusted him.
00:33:05He grew up
00:33:06right here among us.
00:33:08We treated him
00:33:09like one of our own.
00:33:11But he's a
00:33:12money-grabbing bastard.
00:33:14We refused to pay
00:33:15his illegal charges,
00:33:16so he took
00:33:17his revenge.
00:33:20We refused to pay
00:33:22his illegal charges,
00:33:23so he took
00:33:23his revenge.
00:33:24And how did he
00:33:25take his revenge?
00:33:2640 degrees,
00:33:27and he stole
00:33:28our air conditioning.
00:33:29My grandson
00:33:29spiked a fever
00:33:30of 39.
00:33:31Old Mrs. Weber
00:33:31is in the ICU,
00:33:32and he's sitting
00:33:33in his brand-new
00:33:33plait with the
00:33:34cold air on,
00:33:35sipping iced wine.
00:33:36We want justice!
00:33:37He can't just
00:33:39get away with this!
00:33:41The man has
00:33:42no humanity
00:33:43at all.
00:33:44If at all possible,
00:33:46I'd like Mr. Marco
00:33:47to come on our
00:33:48program and
00:33:49apologize properly
00:33:50to his neighbors.
00:33:52Someone like that
00:33:53belongs in hell.
00:33:55Money doesn't
00:33:56make you special.
00:33:57Bullying poor people?
00:33:59What kind of man
00:34:00does that?
00:34:01He's a demon!
00:34:02Make him pay!
00:34:05Boss,
00:34:06we're the number
00:34:07one trending story.
00:34:08They're calling you
00:34:09the heat demon.
00:34:10I know.
00:34:11People are already
00:34:12returning our products
00:34:13after watching that show.
00:34:15What do we do now?
00:34:19Contact the station.
00:34:20Tell them
00:34:22I'll come on their show
00:34:24and apologize.
00:34:28Welcome to Community
00:34:28Face to Face.
00:34:29Today, a neighborhood
00:34:30war over air conditioning.
00:34:32Ms. Marina,
00:34:33please begin.
00:34:34I'm just an ordinary
00:34:35grandmother.
00:34:36My grandson,
00:34:36Timmy, is five.
00:34:37The heat knocked him out.
00:34:38They had him on a drip.
00:34:38Old Mrs. Weber upstairs,
00:34:4080 years old,
00:34:40ended up in the ICU
00:34:41all because of him.
00:34:42He came to install
00:34:43the AC.
00:34:44We all cooperated
00:34:45and then what?
00:34:46We raised a few concerns
00:34:47and he punished us,
00:34:49stole our AC
00:34:50in 40 degree heat.
00:34:52Mr. Marco,
00:34:52your response?
00:34:53That's not the whole truth.
00:34:54Maintenance cabinet
00:34:54is part of the system.
00:34:55Listen to him!
00:34:56I paid!
00:34:57I paid!
00:34:58Who saw it?
00:34:59Who's this donor?
00:35:00Maybe there was
00:35:02never a donor at all.
00:35:03Maybe it was just
00:35:04his excuse
00:35:04to grab common space.
00:35:06Ms. Marina,
00:35:06please let him finish.
00:35:08The cabinet is part
00:35:09of the AC system.
00:35:10Without it,
00:35:11nothing runs stably.
00:35:13They signed a petition
00:35:14demanding I remove
00:35:15private property
00:35:16from the common areas.
00:35:17So I did.
00:35:18The petition
00:35:19was about the cabinet.
00:35:22Who told you
00:35:23to rip out the AC as well?
00:35:25This is pure revenge!
00:35:29Does anyone
00:35:30in the audience
00:35:31have an opinion?
00:35:33Mr. Marco,
00:35:33you've got money,
00:35:34you've got resources.
00:35:35Why not just talk
00:35:36to your neighbours?
00:35:37Why take it this far?
00:35:39Can you really live
00:35:40with the elderly
00:35:40and children
00:35:41suffering in this heat?
00:35:44Exactly!
00:35:45So he's rich,
00:35:46big deal!
00:35:46Are the poor
00:35:47just supposed to bake to death?
00:35:48I saw the news!
00:35:50Those holes in the wall
00:35:51are terrifying!
00:35:52What if the whole thing
00:35:52comes down?
00:35:53The holes are the original
00:35:541900 gas flume openings,
00:35:56the counselee
00:35:56and the heritage inspectors
00:35:58both checked.
00:35:58No damage whatsoever.
00:35:59Checked, were they?
00:36:00And who's to say
00:36:01you didn't buy them off?
00:36:02Mrs. Marina,
00:36:03please watch your wording.
00:36:04Let me speak from the heart.
00:36:06We're poor,
00:36:06we can't afford lawyers,
00:36:08all we can do
00:36:08is come here
00:36:09and beg for fists.
00:36:10A big boss like him
00:36:11picking on old people like us?
00:36:13What kind of man does that?
00:36:19Mr. Marco,
00:36:19is there anything
00:36:20you'd like to add?
00:36:21I brought evidence,
00:36:22recordings,
00:36:23consent forms,
00:36:24and the communications
00:36:25before removal.
00:36:26If the show allows it,
00:36:27I would like to make them public.
00:36:31We will continue
00:36:32after the break.
00:36:34Mr. Marco
00:36:34will then present
00:36:35the evidence he mentioned.
00:36:42This is the consent form
00:36:44signed by each household
00:36:46before installation.
00:36:47It states in black and white,
00:36:48ownership belongs to Marco,
00:36:50residents only have usage rights,
00:36:52no resale,
00:36:53no removal.
00:36:54And these,
00:36:55these are the things
00:36:56they said to me.
00:36:56high electricity bills
00:36:58up nearly 200 euros
00:36:59this month
00:37:00and you're going to pay it for us.
00:37:02Your AC kept me up at night,
00:37:04so you owe me compensation
00:37:05for the noise.
00:37:06Who knows if this machine
00:37:07gives off radiation,
00:37:08you'll run tests for us
00:37:09and pay us for the stress too.
00:37:11Every bit of goodwill
00:37:12I offered
00:37:12and all I got back
00:37:14was endless harassment
00:37:15and a petition
00:37:17to throw me out.
00:37:18Ms. Marina,
00:37:19are these recordings authentic?
00:37:21That's taken
00:37:22completely out of context.
00:37:23We were arguing
00:37:24about the electricity bill.
00:37:26I said it
00:37:27in the heat of the moment.
00:37:28I have the complete
00:37:29unedited recordings.
00:37:31Anyone can verify them.
00:37:32We've already had
00:37:33our technical team
00:37:33verify them.
00:37:35These recordings
00:37:36were not taken
00:37:37out of context.
00:37:38Then,
00:37:40then he forced me
00:37:41to say it.
00:37:42He's rich,
00:37:43he's powerful
00:37:44if I didn't talk like that.
00:37:46Would he ever have listened?
00:37:47Hold on.
00:37:48A minute ago,
00:37:49I felt sorry for you.
00:37:50Now it looks like
00:37:51you were shaking him down
00:37:51the whole time.
00:37:52Exactly.
00:37:53The man installs AC for free
00:37:55and you hit him up
00:37:56over the bill,
00:37:56over noise,
00:37:57over polar bear.
00:37:58That's going too far.
00:37:59You sign a petition
00:37:59to throw the man out
00:38:00and now you blame him
00:38:01for taking the AC away?
00:38:02You don't understand
00:38:04what we went through.
00:38:10The audience seems
00:38:11to have turned.
00:38:12Mr. Marco,
00:38:13anything to add?
00:38:14No.
00:38:15Those are the facts.
00:38:17I paid for it.
00:38:18I put the work in.
00:38:19They demanded money,
00:38:20called the police,
00:38:21dragged my name
00:38:22through the mud online.
00:38:24I simply took back
00:38:25what was mine.
00:38:37Ms. Marina?
00:38:39Mr. Marco has left.
00:38:41Do you have anything to add?
00:38:43I don't accept this.
00:38:45Those recordings are fake.
00:38:47He bought off
00:38:48the whole program.
00:38:49The program hasn't favored
00:38:51either side.
00:38:51The recordings were
00:38:52technically verified.
00:38:53verified by who?
00:38:56You're all in it together.
00:38:58The rich trample the poor.
00:39:00The media speaks for the rich.
00:39:02That's how this world
00:39:03really works.
00:39:05Will you listen to reason?
00:39:06The man installs AC for free
00:39:08and you want money
00:39:09for the bill,
00:39:10money for the noise
00:39:11and you drag in polar bears?
00:39:13Fifty years
00:39:14and I've never seen the like.
00:39:15Exactly.
00:39:16You drove him out yourself
00:39:17and now your grandson's
00:39:18in hospital
00:39:19and it's his fault?
00:39:19fighting the hand
00:39:20that feeds you.
00:39:21That's you all over
00:39:22on Grateful Wretch.
00:39:23And you cried
00:39:24on national TV.
00:39:25Where do you find the nerve?
00:39:27You lot shut up!
00:39:28What do you know?
00:39:29Ever lived through
00:39:3040 degrees
00:39:31with no AC?
00:39:32Ever had a grandson
00:39:33burning up at 39?
00:39:35That's your own doing.
00:39:36He installed it
00:39:37and you turned it down yourself.
00:39:38The media's in on it too.
00:39:39That report went out
00:39:40without ever interviewing Marco.
00:39:42Do you people at the station
00:39:43have any ethics at all?
00:39:44Right!
00:39:45It's that same reporter
00:39:47smeared Marco
00:39:48one-sided
00:39:49and now she's dragged
00:39:51the whole circus
00:39:52onto a mediation show.
00:39:54Does your state chief
00:39:55even know?
00:39:56Everyone,
00:39:57please calm down.
00:39:59I can't calm down.
00:40:01You sit up here
00:40:02pointing fingers.
00:40:03Who actually cares
00:40:04whether we live or die?
00:40:08Mrs. Marina,
00:40:09your behavior
00:40:10is in serious breach
00:40:11of the program rules.
00:40:12Please leave.
00:40:13What gives you the right
00:40:13to throw me out?
00:40:15I'm the victim!
00:40:16Your program won't
00:40:17take my side.
00:40:18Instead,
00:40:18you cover for that
00:40:19rich bastard!
00:40:25Who recommended her
00:40:26for the show?
00:40:33It was me.
00:40:37Sarah,
00:40:38you're her daughter,
00:40:39aren't you?
00:40:42You used your position
00:40:44to force a party
00:40:45onto the show
00:40:45and aired
00:40:46an unreviewed segment.
00:40:48Do you have any idea
00:40:49how close the studio
00:40:50came from falling apart
00:40:51just now?
00:40:52Director,
00:40:53I...
00:40:55I only wanted
00:40:56to help my mother.
00:40:57To help your mother,
00:40:58you dragged
00:40:59the whole station's name
00:41:00through the mud.
00:41:01You're suspended.
00:41:03Director,
00:41:04please!
00:41:04That's final.
00:41:06Pack your things
00:41:07and get out.
00:41:08Now.
00:41:15Sarah,
00:41:16are you all right?
00:41:19All right?
00:41:20I've been suspended!
00:41:22I clawed for years
00:41:24to get here
00:41:25and you've wrecked
00:41:26all of it!
00:41:27I did it for us!
00:41:29For us!
00:41:31You did it
00:41:32for yourself!
00:41:36The man installs AC,
00:41:38you turn it down
00:41:39and then you play him!
00:41:40The recordings are out
00:41:42and you're still lying!
00:41:44How am I ever supposed
00:41:45to face anyone
00:41:46at the station again?
00:41:59Look at this!
00:42:01Just look how these people
00:42:03are tearing into me!
00:42:05They've even dug up Sarah.
00:42:08After all those years,
00:42:10she fought to get
00:42:11where she was.
00:42:12Marina,
00:42:13I watched it on TV too.
00:42:15those recordings.
00:42:18Recordings?
00:42:19He had it all planned!
00:42:21He recorded a few
00:42:23angry words
00:42:23from an argument
00:42:24and released them
00:42:25to get back at us!
00:42:27He put my grandson
00:42:28in hospital,
00:42:30cost Sarah her job,
00:42:32turned the whole world
00:42:33against me
00:42:34and now they want me
00:42:36to apologize to him!
00:42:38But,
00:42:39it just keeps getting hotter.
00:42:41What are we gonna do now?
00:42:46Fine!
00:42:47Then we'll buy one ourselves!
00:42:51Portable units
00:42:52from the East.
00:42:54Cheap,
00:42:55easy on the power.
00:42:58Does Marco really think
00:42:59he's the only one
00:42:59in the world with AC?
00:43:05Marco,
00:43:06I ran into Anna today.
00:43:08She and I talked it over.
00:43:10It's time I told you something.
00:43:14What is it?
00:43:16You know the day
00:43:17I collapsed
00:43:17from the heat last year?
00:43:19The neighbors
00:43:20carried me down
00:43:21to the hospital.
00:43:22Yes.
00:43:23Aunt Anna told me the same.
00:43:25Anna saved me.
00:43:26The others...
00:43:29The moment I went down,
00:43:31Anna was the first
00:43:32to rush over
00:43:32and help me.
00:43:33And then?
00:43:34The ambulance came,
00:43:35but the stretcher
00:43:36couldn't get up.
00:43:37The hallway was blocked.
00:43:39Blocked by what?
00:43:41Junk.
00:43:42Cardboard boxes,
00:43:44old furniture,
00:43:45flower pots.
00:43:46All of it piled up
00:43:47in the hallway
00:43:48by Marina.
00:43:49Always hoarding,
00:43:51always cramming
00:43:52things in there
00:43:53no matter how many times
00:43:54people told her to stop.
00:43:56The stretcher
00:43:57couldn't get through?
00:43:59Anna begged Marina
00:44:01to move it all.
00:44:02She refused,
00:44:03said it was
00:44:04her private property
00:44:05that no one
00:44:06had the right
00:44:06to touch it.
00:44:07She refused
00:44:08to move it?
00:44:10She stood in the way
00:44:11and said,
00:44:12my things,
00:44:12my rules.
00:44:13Anna begged
00:44:14and begged
00:44:15she wouldn't let
00:44:16anyone pass.
00:44:17The paramedics
00:44:18had to kick
00:44:19the junk aside
00:44:20just to reach me.
00:44:21It cost them
00:44:22ten minutes.
00:44:24Ten minutes?
00:44:25The doctor said
00:44:26if we had been
00:44:27five minutes later,
00:44:28I might not have survived.
00:44:29Afterwards,
00:44:30everyone claimed
00:44:31they'd saved me.
00:44:33But start to finish,
00:44:34it was only ever Anna.
00:44:37the rest just stood
00:44:38there watching.
00:44:39Some of them
00:44:40even helped her
00:44:41block the paramedics.
00:44:42Why did you not
00:44:43tell me sooner?
00:44:46I didn't want you
00:44:47to hate them.
00:44:49I thought
00:44:51they'd just lost
00:44:52their heads
00:44:52for a moment.
00:44:54Lost their heads?
00:44:56Mom!
00:44:57She nearly got you
00:44:58killed!
00:44:59Marco!
00:45:01All I wanted
00:45:02was an apology
00:45:03from them.
00:45:05Then I'd have
00:45:06put the AC
00:45:07straight back.
00:45:09So now
00:45:10you're going to...
00:45:11Not anymore.
00:45:13They don't deserve it.
00:45:18Tom,
00:45:18put the word out.
00:45:19I'm approving
00:45:20the customer blacklist.
00:45:27I need six
00:45:28portable AC units.
00:45:30Yes,
00:45:32six
00:45:32delivered to our
00:45:33building.
00:45:34Sorry,
00:45:35the system
00:45:36won't let me
00:45:37process this
00:45:37transaction.
00:45:38What's that
00:45:39supposed to mean?
00:45:40I've got the money.
00:45:41Your account's been
00:45:42flagged on a
00:45:42restricted list.
00:45:43You can't purchase.
00:45:44A restricted list?
00:45:46Restricted by who?
00:45:48Due to a record
00:45:49of bad faith conduct,
00:45:50you've been blacklisted.
00:45:51You can't shop here.
00:45:53What bad faith record?
00:45:54After that TV
00:45:55mediation episode
00:45:56aired,
00:45:57your details
00:45:57went into the system.
00:45:59Anyone can look
00:45:59it up online.
00:46:00That's fake!
00:46:01The recordings
00:46:02were edited!
00:46:04Not my problem.
00:46:05If the system
00:46:06says can't sell...
00:46:06Marina,
00:46:07let us go.
00:46:08I want to see
00:46:10your manager!
00:46:11It's 40 degrees!
00:46:13You won't sell us
00:46:14AC what you want
00:46:15us cooked alive?
00:46:17Doesn't matter
00:46:17who you bring.
00:46:18It's system policy.
00:46:20Perfectly legal.
00:46:22Hey,
00:46:22isn't that the woman
00:46:23off the telly?
00:46:24Yeah,
00:46:24that's her.
00:46:25The one who tried
00:46:25to shake down
00:46:26the AC guy.
00:46:27Ungrateful wretch!
00:46:28Get out of here!
00:46:30Get out of here!
00:46:34Now what?
00:46:35Every appliances shop
00:46:36in the city
00:46:36will have that record.
00:46:37Won't they?
00:46:39It's over.
00:46:40We can't even
00:46:41buy a fan.
00:46:44If the local shops
00:46:45won't sell
00:46:46we go out of town.
00:46:49Out of town?
00:46:50How far?
00:46:52Across the border.
00:46:53They won't have
00:46:54our record over there.
00:46:55Across the border?
00:46:57That's a six hour drive!
00:46:59We leave tonight.
00:47:00Get there by dawn.
00:47:02Queue up for the first batch.
00:47:03Are you insane?
00:47:04You want to bake to death?
00:47:05Or come with me?
00:47:07Pick one.
00:47:09I will go.
00:47:10But Marina,
00:47:11what if we can't get one?
00:47:12We will.
00:47:13We have to.
00:47:18How much further?
00:47:20Another 150 kilometers.
00:47:22Don't slow down.
00:47:22I've been driving
00:47:23four hours straight.
00:47:25If I don't rest
00:47:26we'll crash.
00:47:27A crash beats
00:47:28baking to death.
00:47:29Keep driving!
00:47:30Are we there yet?
00:47:34Marina,
00:47:35go and get in line!
00:47:39Boy,
00:47:39ever heard of a queue?
00:47:40Forty-some bastards
00:47:41stole our air conditioning.
00:47:43Out of my way!
00:47:44Move!
00:47:45Let me through!
00:47:48One unit.
00:47:49Give me one.
00:47:50I've got the cash.
00:47:52One moment, madam.
00:47:53No moments.
00:47:55I'm taking it now.
00:47:56Sorry.
00:47:57The last unit's
00:47:58already been reserved.
00:48:00I'm here to pick up my order.
00:48:01The AC units are sold out.
00:48:03Next shipment's in two weeks.
00:48:07Two weeks?
00:48:08I drove six hours
00:48:10from another country
00:48:11to get here.
00:48:11Not my problem.
00:48:13Out of stock
00:48:13is out of stock.
00:48:15I'll pay triple!
00:48:17Just give me that one!
00:48:22People are practically
00:48:23dying in this heat.
00:48:24I wouldn't sell it
00:48:25for ten times the price.
00:48:29No.
00:48:30The shelves are empty
00:48:31so there's got to be
00:48:32more in the back.
00:48:33You're hoarding them
00:48:34to jack up the price!
00:48:36Open the door!
00:48:37Open it up!
00:48:40Out!
00:48:40No trouble in here.
00:48:42There are units
00:48:43in that warehouse!
00:48:44You're hiding them!
00:48:45Give me back my AC!
00:48:54Did you get one?
00:48:56No.
00:48:57Sold out everywhere.
00:49:00That's it then.
00:49:02What do we do now?
00:49:04My mother started struggling
00:49:05to breathe again today.
00:49:07I've got an idea.
00:49:10What idea?
00:49:11Car air conditioning.
00:49:13What?
00:49:14We park the car
00:49:16by the window,
00:49:17run a hose in,
00:49:18and pipe the car's
00:49:19cold air straight inside.
00:49:21Are you serious?
00:49:23Isn't that dangerous, though?
00:49:27Dangerous?
00:49:28More dangerous
00:49:28than sitting in this oven
00:49:29waiting to die?
00:49:53full power!
00:49:55Maximum air flow!
00:50:00Feel that?
00:50:02It's getting cool!
00:50:04The temperature's dropping!
00:50:06It's actually dropping!
00:50:08It's working!
00:50:09Oh my god,
00:50:10it's actually working!
00:50:12See that?
00:50:13We don't need Marco!
00:50:14We don't need
00:50:15his overpriced machines!
00:50:16We can sort this out ourselves!
00:50:19But the fuel's going to cost!
00:50:21Who cares about fuel?
00:50:22As long as I'm not
00:50:23handing money
00:50:23to that bloodsucker Marco,
00:50:24I'll happily burn the stuff!
00:50:35Marina,
00:50:36they should give you
00:50:37the Nobel Prize!
00:50:38It smells like
00:50:39burning plastic in here,
00:50:40and it's guzzling fuel!
00:50:43Would you rather
00:50:43put up with a bit of a smell
00:50:45or bake to death?
00:50:46Pick one!
00:50:48A pack of idiots!
00:50:51Marco isn't God!
00:50:53We found a better way!
00:50:54that his precious AC
00:50:56rot in that warehouse!
00:51:16Which idiot came up with this?
00:51:18Piping a car's AC
00:51:20indoors through a hose?
00:51:22I asked whose idea this was!
00:51:25Her!
00:51:26She's the one
00:51:27who told us to do it!
00:51:29Rubbish!
00:51:30I made a suggestion!
00:51:32You all did it yourselves!
00:51:35500 euros each.
00:51:38If I ever see
00:51:39this death trap
00:51:40set them again,
00:51:42I'll have every one
00:51:43of you arrested.
00:51:44500?
00:51:4440 degrees?
00:51:46Some bastard
00:51:47steals our AC!
00:51:48We're the victims here!
00:51:49Victims?
00:51:50You're the only ones
00:51:51to blame.
00:51:52Count yourselves lucky
00:51:53nobody died.
00:51:59This is all
00:51:59Marco's fault!
00:52:01He drove us to it!
00:52:02If he hadn't
00:52:03torn out the AC,
00:52:04would we ever
00:52:04have needed
00:52:05any of this?
00:52:06I've had enough!
00:52:07What has any of this
00:52:08got to do with Marco?
00:52:09My car's burnt out
00:52:10and now I've got a fine!
00:52:12All because I listened
00:52:12to your rubbish!
00:52:13I was doing it
00:52:14for all of us!
00:52:15Every single disaster
00:52:16starts with one
00:52:17of your ideas
00:52:18and the rest of us
00:52:19pay for it!
00:52:20My car's gone!
00:52:21My son needed
00:52:22that car to get to work!
00:52:23Mrs. Weber's still
00:52:24in the ICU
00:52:25costing a fortune
00:52:26every single day
00:52:27and it's all
00:52:28you're doing!
00:52:29You all agreed
00:52:29to it at the time!
00:52:31Stop dragging
00:52:31everyone else into it!
00:52:33You know full well
00:52:34you started this
00:52:34start to finish!
00:52:37I'm never listening
00:52:38to you again, Marina.
00:52:42Me neither.
00:52:50I did it for you too!
00:52:53You can't treat me
00:52:54like this!
00:53:07It's really
00:53:08going to be
00:53:0940 degrees.
00:53:20What are you doing?
00:53:21I'm taking Timmy away.
00:53:23Away?
00:53:24Where to?
00:53:25My sister's.
00:53:27She's got AC.
00:53:28You can't take Timmy!
00:53:29He's my grandson!
00:53:31Tomorrow it hits
00:53:3240 degrees.
00:53:33He's only just home
00:53:34from hospital.
00:53:35You want him overheating
00:53:36all over again?
00:53:37I'll think of something else!
00:53:39Something else!
00:53:40Your idea's got
00:53:41the inspector disgusted,
00:53:42Sarah suspended,
00:53:44every shot blacklisting us
00:53:45and a car burned
00:53:46to the ground!
00:53:48I'm done with you,
00:53:49Madness.
00:53:51Klaus!
00:53:52I'm taking Timmy.
00:53:53You take a long,
00:53:54hard look at what
00:53:55you've done.
00:53:56Grandma,
00:53:57I'm not hot.
00:53:59I don't want to go.
00:54:01Come on, Timmy.
00:54:11equipment, installation,
00:54:13maintenance,
00:54:14all covered.
00:54:15All you need to do
00:54:16is sign the consent form.
00:54:18Line up, everyone,
00:54:20one at a time.
00:54:22This unit is only
00:54:2430 decibels.
00:54:25Your refrigerator
00:54:26is louder than that.
00:54:27This is a petition.
00:54:28The whole building
00:54:30signed it.
00:54:30Take away
00:54:31all your private
00:54:32property right now
00:54:33and pay us
00:54:34proper compensation.
00:54:35A petition
00:54:36from the whole building.
00:54:41God,
00:54:43what have I done?
00:54:51Why did I,
00:54:53why did I do it?
00:54:57It was me.
00:54:59I did this to myself.
00:55:05I'm such a fool.
00:55:19Anna,
00:55:21save us.
00:55:23Please.
00:55:28Anna!
00:55:30Anna!
00:55:31Open the door!
00:55:35What are you doing here?
00:55:40Anna, please.
00:55:41You're the only one
00:55:42who can help me now.
00:55:43help you.
00:55:44When you had me
00:55:45driven out of that
00:55:46courtyard,
00:55:46did you ever think
00:55:47this day would come?
00:55:48But Anna,
00:55:48I'm a monster.
00:55:49I wronged you.
00:55:50I'm sorry.
00:55:51Weber's still in the ICU.
00:55:52The old folks
00:55:53and the kids are suffering.
00:55:54Only Marco can save us now.
00:55:56Then why come to me?
00:55:57Go to him yourself.
00:55:59He won't answer my calls.
00:56:01He's blocked everyone.
00:56:02Only you.
00:56:04He might still listen to you.
00:56:06Listen to me, will he?
00:56:07That's not what
00:56:08you were saying before.
00:56:09You said I'd gone senile
00:56:10defending him.
00:56:11You said I'd been bought.
00:56:13Anna,
00:56:13I know I was wrong.
00:56:14I truly know it now.
00:56:17Get up.
00:56:17Stop making a fool
00:56:19of yourself.
00:56:19If you'll help me,
00:56:20I'll do anything.
00:56:22I'll help you.
00:56:23But you apologize
00:56:24to Marco
00:56:24in front of every neighbor.
00:56:26Sincerely.
00:56:27Own your greed
00:56:28and your mistakes.
00:56:29No excuses,
00:56:30no arguing,
00:56:31no but.
00:56:32If you can't do that,
00:56:34if you can't do that,
00:56:34go home.
00:56:35I'll do it.
00:56:36I'll apologize.
00:56:37And when we get there,
00:56:39one more stupid word
00:56:40out of you
00:56:41and I turn around
00:56:42and leave.
00:56:43Then no one
00:56:44can save you.
00:56:45Marco owes you nothing.
00:56:47I won't say a word.
00:56:49I'll follow your lead.
00:56:59Ant Anna,
00:57:00please sit.
00:57:04What's she doing here?
00:57:06You know full well
00:57:07why she's here.
00:57:09I'm not speaking for her.
00:57:10I'm speaking for the old folks
00:57:12and children in that building,
00:57:13the ones dropping in this heat.
00:57:15I owe them nothing.
00:57:17Marco,
00:57:18I was wrong.
00:57:20I truly know it now.
00:57:21Everyone's at breaking point.
00:57:23Mrs. Werber's still in the ICU.
00:57:25Please save us.
00:57:29When you were scheming
00:57:30to squeeze money out of me,
00:57:32did you think you were wrong then?
00:57:34I was out of my mind
00:57:35back then.
00:57:37Just put the AC back
00:57:38and I'll do anything.
00:57:40Marco,
00:57:41that's enough.
00:57:42If someone actually dies,
00:57:44you won't live easy
00:57:45with it either.
00:57:46Anna's spoken up for them.
00:57:48Give them one chance.
00:57:49Mom,
00:57:50have you forgotten
00:57:50what she did to you?
00:57:51You were on the floor
00:57:52trying to save her
00:57:53and she wouldn't let
00:57:54anyone near Weber.
00:57:55I remember.
00:57:57But the old folks
00:57:58and the children
00:57:59are innocent.
00:58:00And Anna's vouching
00:58:02for them too,
00:58:02isn't she?
00:58:03I'll make the whole
00:58:05building own up.
00:58:06If they don't,
00:58:07I'll be the first
00:58:08to stop you installing it.
00:58:11Get up.
00:58:13Don't cry on my floor.
00:58:17If you want the AC installed,
00:58:19tomorrow afternoon,
00:58:20every resident in the courtyard,
00:58:22not one missing.
00:58:23You admit your mistakes
00:58:24in public,
00:58:25then you sign a new contract.
00:58:28A new contract?
00:58:29What contract?
00:58:31You'll find out
00:58:32when you get back.
00:58:33And if even one person
00:58:34is missing tomorrow,
00:58:35the whole thing's off.
00:58:48is everyone here?
00:58:53Everyone.
00:58:54Not a single one missing.
00:58:57Who's first?
00:59:00Who was it
00:59:01that promised
00:59:02a sincere apology
00:59:04yesterday?
00:59:06We were wrong.
00:59:07We shouldn't have
00:59:08hounded you for money,
00:59:09spread rumors,
00:59:10driven you out.
00:59:11That's all?
00:59:12Back then,
00:59:14I shouldn't have
00:59:15held everyone up
00:59:15from saving your mother.
00:59:17I was part of it.
00:59:19I was a bastard.
00:59:20I'm sorry.
00:59:21I watched it all happen
00:59:23and didn't stand up.
00:59:24I'm sorry.
00:59:25I'm sorry.
00:59:29I've heard your apology.
00:59:31This is the new
00:59:32installation contract.
00:59:345,000 euros per household.
00:59:385,000?
00:59:39Why don't you just rob us?
00:59:41When I offered it free,
00:59:42you turned it down.
00:59:42Now it's strictly business.
00:59:455,000's too much.
00:59:47None of us are well-oad.
00:59:50Can't you make it cheaper?
00:59:52Then buy it yourselves.
00:59:53No, no, no.
00:59:54We'll pay.
00:59:55We'll pay.
00:59:58Couldn't you give us
00:59:59a discount?
01:00:004,000?
01:00:014,500?
01:00:02A discount?
01:00:03When you were demanding
01:00:04compensation off me,
01:00:06did you offer me a discount?
01:00:09But...
01:00:10This is already
01:00:10the lowest price
01:00:11for my mother's sake
01:00:12and Aunt Donna's.
01:00:14Honestly,
01:00:14in this heat,
01:00:15you won't find one
01:00:15anywhere else.
01:00:18It's true.
01:00:20There's nothing
01:00:20to be had anywhere.
01:00:22Sign it.
01:00:23If we don't,
01:00:24we're dead.
01:00:425,000 euros.
01:00:4640 degrees out there
01:00:47and somehow
01:00:48I've just stolen
01:00:485,000 euros
01:00:49from myself
01:00:50over a free AC.
01:00:52Just run the card.
01:00:55Transaction approved.
01:00:57That hurts.
01:00:58That really hurts.
01:01:01If only we'd known.
01:01:08Marco,
01:01:10honestly,
01:01:11not even a little off?
01:01:12Even a hundred?
01:01:13There are people
01:01:13waiting behind you.
01:01:14If you're not signing,
01:01:15step aside.
01:01:185,000 euros.
01:01:20Transaction approved.
01:01:23This could have been
01:01:23sorted with a small
01:01:25monthly electricity bill.
01:01:26Now,
01:01:27every household's out
01:01:285,000.
01:01:29If you hadn't been
01:01:30so greedy,
01:01:31would my car have burned?
01:01:32Who's paying
01:01:33my fire fine?
01:01:34Mrs. Weber's still
01:01:35in the ICU,
01:01:36costing a fortune
01:01:37every single day,
01:01:38and it's all your fault.
01:01:40Stay away from us.
01:01:41You ruined everything.
01:01:49I only wanted to save
01:01:52everyone a bit of money.
01:01:57I only wanted to save
01:01:58everyone a bit of money.
01:02:08What's this?
01:02:145,000?
01:02:16A refund?
01:02:20Marco,
01:02:21what are you playing at?
01:02:25Marco!
01:02:26What's this 5,000?
01:02:27You've refunded
01:02:29in my money.
01:02:29Yes.
01:02:30I refunded it.
01:02:32I signed the contract.
01:02:34I paid.
01:02:34What gives you
01:02:35the right to send it back?
01:02:37Because that money
01:02:38isn't yours to pay.
01:02:39Not mine to pay.
01:02:41Everyone else paid.
01:02:42Why not me?
01:02:45Anna has never taken
01:02:46a free ride
01:02:47in her whole life.
01:02:48This isn't taking advantage.
01:02:51Then what is it?
01:02:53Explain yourself.
01:02:54If you don't,
01:02:54I'm sending the money
01:02:55straight back.
01:02:59Aunt Anna,
01:03:00the transfer's closed.
01:03:02You can't send it back.
01:03:03Then I'll transfer it again.
01:03:04Give me an account number.
01:03:06No account.
01:03:07This is my decision.
01:03:09Since when do you decide?
01:03:10A contract's a contract.
01:03:12Money's money.
01:03:12Don't you dodge me.
01:03:15Aunt Anna,
01:03:16please let it go.
01:03:18If you won't explain,
01:03:19I'll come knocking
01:03:20every single day.
01:03:22Don't think you can
01:03:23fod me off.
01:03:25Aunt Anna,
01:03:25let me keep
01:03:26one little secret.
01:03:27But this money,
01:03:29you have to keep it.
01:03:30What can't you say?
01:03:31You're gonna tell me today
01:03:33why did you
01:03:34refund my money?
01:03:39I installed that AC
01:03:40to repay the people
01:03:41who saved my mother.
01:03:43but my mother told me
01:03:45last year
01:03:46only one person
01:03:47truly saved her.
01:03:53You did.
01:03:55Everyone else
01:03:55just stood and watched.
01:03:57You were the only one
01:03:59trying to save her.
01:04:00That's just
01:04:01basic decency.
01:04:04Decency?
01:04:05A building full of people
01:04:07and you were the only one
01:04:08who held on to it.
01:04:09I put in free AC
01:04:10for the whole building
01:04:11to repay a debt.
01:04:12But only one person
01:04:14ever earned it.
01:04:15You.
01:04:15The rest of them,
01:04:16they don't.
01:04:18Then the AC now?
01:04:20Because mom and you
01:04:21both told me to.
01:04:22But as a business,
01:04:23they sign,
01:04:24they pay,
01:04:24I supply.
01:04:25And me?
01:04:25I signed the contract too.
01:04:27I paid too.
01:04:28Why refund me?
01:04:29Because what they bought
01:04:30is a product.
01:04:31Your share isn't a product.
01:04:33It's gratitude.
01:04:35And gratitude
01:04:36doesn't take money.
01:04:42Keep the money,
01:04:43Aunt Anna.
01:04:44And I'll cover
01:04:44the electricity
01:04:45from now on.
01:04:46As long as you live here,
01:04:47run that AC
01:04:48as much as you like.
01:04:51Oh, you dear boy.
01:04:55Don't cry.
01:04:56Someone sees this,
01:04:57they'll think
01:04:57I'm the one bullying you.
01:05:03Marina.
01:05:06Marco.
01:05:07Technicians may drop by
01:05:08over the next few days.
01:05:09Cooperate with them,
01:05:10please.
01:05:11I,
01:05:12I wanted to say.
01:05:13There's nothing to say.
01:05:14Contract's signed,
01:05:15money's paid,
01:05:16the business is done.
01:05:17That's all.
01:05:18I'm sorry.
01:05:19I'm truly sorry.
01:05:21No need to apologize.
01:05:23Save your energy
01:05:23for your grandson.
01:05:24Make sure he never goes
01:05:25without AC
01:05:26and 40 degree weed again.
01:05:29to the next few days.
01:05:30love you.
01:05:31Oh,
01:05:31sure.
01:05:31Oh,
01:05:34gosh.
01:05:36How are you?
01:05:37Oh,
01:05:39guys.
01:05:39gosh.
01:05:40Oh,
01:05:40Oh,
01:05:43gosh.ž
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