00:28This video is brought to you by the National Anthem of the National Anthem.
02:30Learning journey because your growth is our growth.
02:38And service, this is our identity.
02:44Guests may forget many things, but they never forget how we made them feel special.
02:53A warm smile, a helpful hand, a small extra effort.
02:59These things matter more than we realize for the guest.
03:05I request every employee, please always give your best service to the guest that it can be remembered forever with
03:20your heart and not just as duty.
03:26When you serve with love, the guest feels it and they come back to us again and again.
03:37These are realities and this comes from my heart.
03:41And this is what as a guest I also expect and any guest who comes to dolphin hotels should carry
03:50back this memory, going back with such a type of a memory that they take care like Atidi Devo Baba.
04:03Today we are also honoring our employees who have completed 25 years and 10 years with us.
04:12I want to thank you.
04:14I want to thank you.
04:16Your loyalty, your dedication and your years of hard work are the true pillars of Dolphin Hotels.
04:24You are an inspiration to all the younger colleagues who have joined.
04:33Thank you for staying with Dolphin for so long and for giving your best every single day.
04:43Before I close, I want to say I am thankful to God, thankful to Chairman Garu, Suman, to our guests,
04:56to our employees, to Timay Garu who had mentored us and to all our well-wishers who have made these
05:0629 years possible.
05:08Let me together make the coming years even better.
05:14Let us continue to work as one family, treat every guest as God, keep learning new things and give the
05:25best service always as needed as required.
05:32One more thing is, it is not Dolphin alone, it is Ramoji Film City and Dolphin is part of the
05:40services that we offer as a destination.
05:43So, it is one Ramoji Film City and it is one family and all of us should work together to
05:58give the guest a holistic experience, a happy experience, a memorable experience which is unforgettable.
06:07Let us therefore continue to work together with greater ownership, greater discipline and greater pride in what we do and
06:18deliver.
06:20Once again, my heartfelt congratulations to the award winners, the cultural participants and HR, I think they have done a
06:35good job.
06:36So, claps to HR and Zafar who was the MC, SBR who was behind and Vipin who had led it
06:50together and all the managers, general managers, managers, finance, purchase, all the divisions.
07:00I sincerely appreciate your complete dedicated service for making this event an excellent success.
07:11Thank you all and wish you once again, wishing one and all a happy 29th anniversary.
07:20Jai Hin, thank you very much.
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