00:00Across the county today it's been from one extreme to another, with multiple water supply
00:04issues in areas like Herne Bay, Canterbury, Cranbrook and villages around Challock, near
00:08Ashford.
00:09Now while some have had their water supplies returned, like those in Herne Bay, issues
00:13with critically low storage have meant flow can be spotty.
00:16In the village of Challock, they aren't strangers to water issues, with the village seeing problems
00:20in previous years and locals saying they've just had to get used to it.
00:24I got up this morning, turned the tap on, no, yesterday was nothing all day, got up
00:27this morning, turned the tap on, no, still nothing.
00:30Little notes on the WhatsApp group, there was a bit overnight, so we think, right, okay,
00:34so the cistern's filled up upstairs, so do you have a shower or save that for the loo upstairs?
00:42So we saved it for the loo, thinking that if they're not delivering us any more water here
00:46today, then maybe it's going to come back on, and it has now, so the first thing when
00:50it came back on was put the dishwasher on, put the washing machine on, have a shower,
00:54you know, it's not easy, it's not easy.
00:58Now here in Challock and the surrounding villages, there have been water issues since Saturday,
01:02but as you can see, it is a bit quieter here today, but there are still people struggling,
01:06and not just here in Challock and the surrounding villages.
01:09There's also low storage tank supplies in Herne Bay, power issues in Whitstable, and low
01:13pressure in the Benenden area, these are all contributing to the water supply issues.
01:17In fact, there's five different water supply stations currently active, Challock Village
01:21Hall, the Weald Sports Centre in Cranbrook, the Sainsbury's in Herne Bay at Altera Business
01:26Park, Story Park and Ride in Canterbury, and Winsheep Park and Ride.
01:30Locals have also commented they're unsure of any changes within South East Water, and that
01:34to them, it all feels the same.
01:36I didn't know there was a new bus really, so, yeah, nothing's changed, no, and I just
01:43think it's going to get worse, I think this is just the start personally, but we'll see.
01:48They've got to put more back into the system really, that's what they've got to do, less
01:53profits and more back in.
01:55The bottled water station in Challock is set to close at 10pm this evening, and you should
02:00check your local supply station on South East Water's website for more information in your
02:03area.
02:04South East Water have said we're very sorry to customers in the Charing, Challock and
02:08Malash areas of Kent, who have experienced water supply issues throughout the weekend
02:12and today.
02:12Due to the prolonged period of hot and dry weather, water levels in our local drinking water storage
02:17tanks are very low, and this has impacted our ability to pump fresh drinking water to
02:21customers in this area.
02:22While some homes, like Geraldine's, have started to get supplies back, locals say they're living
02:27in fear about when their pipes will next pack up.
02:30Finn McDermid for KMTV in Challock.
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