00:02so ella should we try talking quietly to you yeah let's talk really quietly
00:11no no no shouting we're not allowed to shout
00:17no
00:25no no we don't shout and then the new way the new way is that we and we talk and
00:33we whisper we talk
00:35really quietly no you've got to be calm we're not allowed to shout at you when you're being naughty
00:42we're gonna be calm oh why are you hitting me no no shouting
00:49no shouting shouting's not good
01:12hello
01:25you finished