00:01Savannah James can afford to shop at virtually any luxury store she wants, but there are two
00:06major brands she says she would rather avoid. Speaking alongside her best friend April,
00:12LeBron James' wife said negative encounters with salespeople have taken the enjoyment out
00:17of high-end shopping for her, specifically naming Hermes and Chanel. She recalled one
00:22experience at a Hermes store in Italy where she says an employee treated them so poorly
00:27that the salesperson was eventually fired. For Savannah, the issue isn't the price tag.
00:46She explained that repeated experiences with Rude's staff changed the way she views luxury
00:51retail and made her unwilling to spend money with brands where she doesn't feel respected
00:55as a customer, regardless of how exclusive their products may be.
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