00:00Hi, I need some help.
00:02Sure. What's the problem?
00:04I dropped my phone this morning.
00:06Oh, no. Let me see. The screen is cracked.
00:11Yeah.
00:12Does it still work?
00:14Mostly, but the screen is hard to use.
00:17I understand.
00:19Can it be fixed?
00:20Yes, we can replace the screen.
00:23How long will it take?
00:25About two hours.
00:27That's not bad.
00:28We'll call you when it's ready.
00:31Perfect. Thank you.
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