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01:01A lot of time, I'm still lost.
01:04Yeah, yeah, so, and I'm American and I live, I live, you know, so this is really annoying,
01:09you know, yeah.
01:11Do your, do your research like me, but even after my research, I'm still struggling, so,
01:17I don't know, just do more research, really.
01:20Yeah, yeah.
01:22The first time it was really hell for me, because I saw people standing out there, I stood there
01:28for hours, nobody was ready to tell me what to do, it was really tough for me, and then
01:33that...
01:44I don't know, I don't know, I don't know, I don't know, I don't know, I don't know,
01:53I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't
01:54know,
01:54I don't know, I don't know, I don't know, I don't know, I don't know, I don't know,
02:02I don't know, I don't know, I don't know, I don't know, I don't know, I don't know,
02:04I don't know, I don't know, I don't know, I don't know, I don't know, I don't know, I don't
02:04know,
02:06So it is popular, but that's why I say people love to hate it because they have to go there
02:11because it's the way to get all these places so conveniently, but getting to and from it
02:16and working your way through it and the way that it is designed make it incredibly frustrating
02:20from a customer's perspective.
02:23In the metropolitan area, all those people who are trying to get to the airport have
02:27to come through that same entrance, even if they're going to Terminal 7, they're still
02:30coming in here.
02:31There's a couple of crossover routes, but even any of these terminals, they all have
02:35to go through.
02:36So that's wedging a lot of people into a very small space.
02:38This is the horseshoe of LAX and this is the train.
02:43These are stations for the people mover, right?
02:45So to get to the train from any of these terminals, you go on one of these pedestrian walkways,
02:50get on the people mover and it'll take you out of the horseshoe.
02:53I mean, the people mover at LAX is a really critical project from an infrastructure perspective,
02:59whether there's the World Cup or the Olympics or nothing.
03:03It's an important piece of the future of infrastructure to make this airport function and it has not
03:09received the kind of attention that it really deserves in terms of urgency from elected leaders.
03:16You have to have good mass transit connections to that people mover if you want people
03:20to use mass transit.
03:22Right now, the metro rail station that is operating there is not going to be very useful to most
03:28people arriving from other countries for the World Cup or just in general, people arriving
03:33at LAX because that metro station does not actually take you to downtown Los Angeles.
03:38If you get on that train, you have to transfer at least once to get to downtown LA.
03:41It's not a very easy transfer.
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