00:00hi I have a question of course how can I help you can I upgrade my seat let me
00:07check your booking okay good news we still have seats available in business
00:12class really how much is the upgrade it's 120 euros hmm what do I get with
00:20the upgrade you get more space better food and priority boarding that sounds
00:28nice would you like to upgrade yes let's do it perfect here is your new boarding
00:36pass thank you so much you're welcome
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