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  • 4 days ago
Discover how airline voucher management becomes seamless with iCoupon in this engaging SaaS explainer video by MotionGility. This video breaks down how airlines can efficiently issue, track, and redeem digital vouchers while reducing operational complexity and improving customer satisfaction. From automation to real-time tracking, iCoupon simplifies the entire workflow for airlines and travel companies.
Transcript
00:00Welcome to iCoupon. We're redefining how businesses share value.
00:04Our intelligent vouchering technology instantly connects vouchers, discounts, or credits to existing unique identifiers like barcodes, QR codes, making transactions
00:16faster and more efficient for everyone.
00:19Designed to adapt across industries, iCoupon unlocks new opportunities for connection, collaboration, and growth within a powerful global network.
00:30In the case of flight delays or disruptions, airlines can remotely issue compensation vouchers to boarding passes or any other
00:38unique identifier without the need for integration.
00:42This can be done during disruptions or any situation where value needs to be provided.
00:47Paper vouchers are eliminated, and the vouchers can be set to any value, easily activated for individual passengers or an
00:55entire flight.
00:57The airline then informs the passenger via their preferred communication method.
01:02The passenger goes to an iCoupon-enabled merchant where their boarding pass barcode is scanned to validate and redeem their
01:09voucher.
01:10Integration with the merchant means that all voucher information is automatically accessible via the iCoupon web portal,
01:17allowing easy billing between the merchant and the airline, who both have total visibility of the data.
01:23Our automated solutions settle merchant bills on behalf of airlines,
01:28and merchants get paid by iCoupon on guaranteed timelines through our AutoPay module.
01:35iCoupon has an extensive global network of airlines, merchants, and airports that provides partners with opportunities for growth and collaboration.
01:43The passenger experience is totally automated, avoiding any requirement for passengers to queue,
01:50collect or download alternative compensation solutions such as paper vouchers or VCCs.
01:57iCoupon enables airlines to be compliant with all jurisdictional compensation laws worldwide,
02:03with access to voucher data for up to 10 years.
02:06The costs for printing, distributing, and storing vouchers is eliminated,
02:12whilst having a positive impact on the environment.
02:15Retailers are spared from collecting receipts or manually entering credit card details,
02:20preventing declines and improving the overall passenger experience.
02:24Make the switch from outdated, manual processes intelligent, efficient, and automated vouchering to iCoupon.
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