00:00So these three items, size extra small, like clearly nothing that I ordered, they get shipped
00:05to my house. So I live right near Anthropologie. So I walked to Anthropologie and returned them
00:09and they were like, here's your receipt. It'll be go back on your credit card. Never went back
00:13on my credit card. So it's been this battle for months of the credit card saying I got to call
00:18Anthropologie. Anthropologie saying I got to call the credit card. Anthropologie tells the credit
00:22card that I received an e-gift card, which turns out that was part of the fraud. So basically like
00:29when you get the return, this email address that's attached to the, like, I don't know
00:33how these fraudsters do it. I'm like, you're so smart and sophisticated. Use your brains
00:37for like bettering humanity. Why are you fraud? I'm like, I don't even know how to, like, how
00:42do you fraud people? Like, do you know what I mean? Like, how do they even come up with
00:45this stuff? It happened to me too. Like recently, like $800. For what? From what? It was a subscription
00:53to some website that I have for like production and stuff. Yeah. 800. Like they took it to the
00:59absolute highest tier of the subscription, which is like $250. And it charged my card
01:04like for three months in a row. Cause like, and did you get it back? I was able to get
01:08it back luckily. Luckily, like all the times that I like called and emailed and did like
01:14the web chat, I like documented it all. Right. And so what I did was I Googled like the head
01:21of fraud at the company, the head of internet security, then went on LinkedIn to make sure
01:26it worked and then got their email addresses and just personally emailed all these people
01:30with like all these screenshots, like a timestamp. And in like, on the bottom, I wrote, like I
01:37work in media and I'd rather handle this before I have to make it public.
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