00:00The woman was left in shock when she discovered that the mother of the patient she was trying to
00:03help was the very same bank teller who had humiliated her. At that moment, the woman took
00:08back her documents and stopped processing any withdrawal. Then she sent a message to the boy's
00:13mother saying she would no longer pay the medical expenses. When the teller saw the message, she
00:18panicked and immediately called her. The woman didn't answer. She hung up abruptly and also
00:23demanded that her card be returned. The teller, in a bad mood, said she was disturbing the order
00:28of the bank that she would block her as a customer. And since, according to her, the woman couldn't
00:33prove her identity. She would also freeze the card, not knowing she would soon pay dearly
00:37for that attitude. Earlier, the woman had been unable to transfer a large amount because of
00:42her card limit. It was money to help a child who needed surgery. So she went to the bank
00:46to request a higher limit. But the teller deliberately sent her back and forth from 8 o'clock in the
00:51morning until night. The woman filled out everything they asked for and finally thought it would
00:55be settled. But the teller came up with another demand, that she proved the card was hers. The
01:00woman was confused and asked how she was supposed to prove it. The teller remained indifferent,
01:04saying she didn't make the rules and that the woman should look up the regulations herself.
01:08After reading page after page of rules, the woman grew more desperate. She explained that the money
01:14was to save a child's life and couldn't wait, that her card only allowed her to withdraw $50,000
01:18per day. And she had already requested a large withdrawal five times and been refused. So she had no
01:24choice but to ask for a limit increase. But the teller showed no sympathy. She said if her boss saw
01:29even one mistake, she would be fired and added that everyone came with urgent cases. Then, using the
01:35excuse that her shift was over, she told the woman to come back the next day with everything complete.
01:40The woman went home exhausted. The child's family wrote to her, saying the hospital recommended
01:44operating as soon as possible. She had to tell them the truth, that the bank wouldn't let her
01:49withdraw the money and she still couldn't cover the surgery. The family replied that many bank
01:53clerks were rigid and asked her not to argue with anyone and to stay safe. Reading that encouraged
01:58her, and she promised to bring them good news. The next day, she went to the police to get an
02:02official document confirming the card belonged to her. With all the paperwork in hand, she returned
02:07to the bank, where the same teller served her just as indifferent as before. She even played on
02:12her phone. An entire hour passed. When the woman finally asked what was happening, the teller answered
02:17rudely again. The woman could no longer endure it and demanded how reviewing documents could take an hour
02:22when other customers were helped in ten minutes. Without shame, the teller replied those were VIP
02:27clients who deposited hundreds of millions every year and mocked her, saying her card didn't even have
02:32money. How dare she compare herself. The woman, filled with anger, demanded her card back. But the teller
02:38immediately put on a victim's expression. In seconds, people in the line, knowing nothing, turned against the woman,
02:44saying she was harassing the teller and wasting everyone's time. Seeing how the teller twisted everything, the woman swallowed her
02:51anger. But as soon as she sat down, the teller tore her documents into pieces, saying the review
02:56had failed and ordered her out. Then she served the next client, who requested a ten thousand
03:01limit increase and got it approved within minutes. The woman saw the thick stack of documents in that
03:06client's hands and accused the teller of deliberate unequal treatment. The teller mocked her again, saying
03:11she didn't have enough assets to request hundreds of thousands and needed to bring more proof for the
03:16sake of the child's life. The woman endured it. After the others left, she returned to ask what else was
03:21missing.
03:21But when she was told once again she had to prove her identity, she froze. She was sitting right there
03:26with full
03:27identification and official records. Yet they still demanded more. The teller continued with her bad attitude, saying
03:33that if she couldn't prove it, she wouldn't withdraw a single cent. Feeling betrayed, the woman went back to the
03:38police
03:38the next day for another document. With that paper ready, she returned to the bank once more. Just then, she
03:44received a
03:45photo from the child's mother. When she saw it, she was stunned because it was the very same teller standing
03:50in front of her.
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