MP’s have warned people are waiting more than a year for disability benefit claims to be processed

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The Department for Work and Pensions aims to process seventy-five per cent of new Personal Independence Payment claims within seventy-five working days.

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00:01Some people are waiting more than a year for disability benefit claims to be

00:05processed, risking debt and poverty, MPs have warned. The Department for Work and

00:11Pensions aims to process 75% of new personal independence payment claims

00:17within 75 working days. However, last financial year just 51% were

00:23completed within that timeframe. A report from the Cross-Party Public

00:27Accounts Committee described the service as providing unacceptably poor service

00:32levels. The department said that by the end of October the average time to make a

00:36decision on a claim was 16 weeks. A spokesperson said claims were always

00:42processed as quickly as possible.

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