The ITIL certification has evolved significantly over the years, adapting to modern IT environments and digital transformation needs. In 2026, ITIL is no longer just a traditional framework, it is a practical guide for managing IT services efficiently. With the introduction of ITIL 4 certification, the framework now focuses on value co-creation, customer experience, and agility, making it highly relevant for today’s fast-changing IT landscape. This evolution is why IT service professionals continue to trust ITIL as a reliable career investment.
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