00:00When a man tried to resell his gold, he discovered that his gold bars didn't melt at all.
00:04The workshop owner, finding this strange, broke off a piece and was stunned to see that the inside was nothing but cement.
00:10The man immediately rushed with his wife to the gold shop to demand an explanation.
00:13When the saleswoman learned he had come for a refund, her smile vanished instantly,
00:17and she coldly declared that products sold by the store were neither returnable nor exchangeable.
00:22The man shouted that the shop was selling counterfeit goods.
00:24To protect the store's reputation, the saleswoman claimed the gold bars he was holding did not come from their shop.
00:29Furious, the man pulled out the invoice and receipt.
00:32Seeing this, the other customers panicked and demanded refunds as well.
00:36Alerted by the commotion, the director came out.
00:38After examining the documents, he claimed that all the invoices were fake
00:41and accused the couple of being competitors sent to ruin their reputation,
00:45threatening to call the police if they continued making noise.
00:47The man tried to explain, but his wife pulled him aside.
00:50They needed to sell the gold to pay for their son's surgery and didn't want to complicate things further.
00:54So he proposed that the director simply return the money, promising not to expose the matter.
00:58The director agreed and brought them into his office.
01:01The man thought he would receive the refund, but the director was only stalling for time.
01:05Once the staff confirmed the couple were just ordinary citizens,
01:08the director relaxed and even tried to put them at a disadvantage by demanding a screenshot of the original payment.
01:13But the gold bars had been purchased two years earlier by the man's grandmother with her life savings,
01:17and there was no digital proof of payment.
01:19The director then claimed that only the original buyer could request a refund.
01:22The man was devastated.
01:23His grandmother was over 90 years old and would not be able to endure the shock of learning her gold was fake.
01:28The director, delighted, insisted.
01:30She must come in person.
01:31But the next day, the couple really did bring the old woman to the store.
01:34The director was petrified.
01:36The trembling grandmother begged him to return the money.
01:38The director then asked where she got the money to buy the gold.
01:41The elderly woman replied,
01:42It's the savings of my entire life, mine and my late husband's.
01:46The director seized the opportunity to say that since part of the money came from the husband,
01:49she needed to prove she was his sole heir.
01:52But the grandfather had died more than 10 years ago and left no documents.
01:56The director smirked.
01:57No proof?
01:58Then accept your misfortune.
01:59The old woman fell to her knees, pleading, but he refused.
02:03Overwhelmed, she fainted and collapsed to the floor.
02:06The next day, the grieving family returned seeking justice,
02:09but the director accused them of hiding the grandmother's health condition to extort money
02:12and even had his employees beat the man.
02:15What he did not expect was that all his actions had been recorded and posted online by the man.
02:19From that day on, the couple's life collapsed.
02:21Their windows were mysteriously shattered.
02:23The man was fired and the woman's shop was vandalized.
02:26The director called them to threaten them.
02:28If they kept posting videos, the consequences would be far worse than losing their jobs.
02:33The mother-in-law reminded them that they were just small people who could never fight powerful ones.
02:37But their child still needed money for surgery.
02:40Just when they were losing hope, the president of the Jewelers Association called the man
02:43and invited him to verify the situation personally.
02:46If it turned out the gold bars were fake, he would refund everything and pay a large compensation.
02:50The man was filled with hope.
02:52He believed the president would punish the director.
02:54The next day, he brought the president to the shop.
02:56The director welcomed him warmly and had even gathered dozens of hired actors to praise the quality of the store's gold.
03:02The man shouted,
03:03You're selling fake gold.
03:04But the actors all defended the director, sowing doubt in the president's mind.
03:08He sent someone to inspect the gold, but the director had already replaced the fake bars with real ones.
03:12The man desperately tried to explain, while the director hypocritically offered him a bit of money to buy supplements for his child.
03:19Enraged, the man tried to hit him.
03:21But before he could even make contact, the director deliberately threw himself to the ground and called the police.
03:26The man was detained for seven days.
03:28When he was released, his face covered in bruises, he learned that the president was leaving that very day.
03:33He rushed to stop him, explaining that everything they tested had been swapped beforehand.
03:37But the president now believed it was an extortion attempt and wanted to leave.
03:40The man fell to his knees.
03:42Give me one last chance.
03:43If you don't find a fake gold, I'm willing to accept any legal punishment.
03:47Moved, the president agreed and asked how to proceed.
03:50Soon, the director realized what was happening and gathered his actors again to reenact the scene.
03:55Shortly after, a car belonging to the president arrived in front of the shop, but no one got out.
03:59When the window slowly rolled down, the director understood he'd been tricked.
04:03The real president had already gone to another branch, one managed by the director's younger brother.
04:07Mistaking him for a troublemaker, the brother slapped him and pushed him violently to the ground.
04:11The man shouted, that's the president of the association.
04:14But the brother didn't believe him and was about to hit him again when the director finally arrived on the scene.
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