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एकाएक कैसा गहरा गया इंडिगो संकट? सुनिए सिविल एविएशन मंत्री का जवाब
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00:00नमश्कार दोस्तों एक बार फिर आपका स्वागत है आज तक अजेंडा पर
00:03हमारे साथ एक ऐसे व्यक्ति है जो आज के अजेंडा से जुड़े हुए हैं
00:09पिछले एक हफ्ते से सब उनको सवाल पूछना चाहते हैं या सवाल पूछ रहे हैं
00:14He is the newsmaker of the moment in a way
00:17Please welcome the civil aviation minister of the country
00:21the youngest minister in the Narendra Modi cabinet
00:24K.Ram Mohan Naidu
00:26Thank you, thank you Rajdeep ji
00:28I have to ask you this, मैं शुरुवात वही से करूँगा
00:33क्या हुआ है कि civil aviation minister की राद की नीन्द खतम हो गई है
00:384 और 5 December को
00:40क्या हुआ कि एक दिन में 1600 flight
00:441600 flights of Indigo got cancelled within 24 hours
00:49और इतने लोगों को इतनी परिशानी हुई
00:52पहले आप sorry कहना चाहेंगे
00:54किसको जवाब रखते हैं
00:57Who is accountable
00:58क्या हुआ उस दिन
01:00सबसे पहले मैं ये कहना चाहूँगा
01:02कि जो ये Indigo का crisis हुआ है
01:05ये gross mismanagement of Indigo है
01:07उनके internal crew rostering system
01:10जो ठीक चलना चाहिए था जो उनके हिसाब से ही
01:13उन्होंने compliance लिया था
01:14कि new guidelines के तहएद या जो भी
01:16safety norm से उसके तहद
01:18जो compliance लिया उन्होंने
01:20तो उसके तहद वो ठीक चलना चाहिए था
01:22तो उन्होंने अपने अंदर
01:24जो internal crew rostering management का
01:27जो है उसमें गड़बड़ी करी
01:28उसके वजय से एक tumbling block कि थरा
01:30operations third को, fourth को, fifth को
01:32हमने जो cancellations देखे
01:35या delays at airports देखे
01:36वो सब देखने को मिला
01:37तो definitely the first thing
01:39that I would want to make it very very clear
01:41is that the mistake lies at Indigo
01:43and their management
01:44how they have done the roster
01:47how they have managed the operations
01:49so that is the first mistake
01:51that they have done
01:51so you are putting the blame on Indigo
01:54but sir, मैं अगर पूछू
01:55क्या DGCA सो रहा था
01:57November के महिने में
01:59750 disruptions हुआ करते है
02:02many flights of Indigo itself
02:04that is a
02:05you see, what was the ministry
02:07of civil aviation
02:08and more importantly the DGCA
02:10which is the regulator doing
02:11उनकी कोई जवाब देही नहीं
02:13I am not
02:14saying that Indigo
02:16does not have responsibility
02:17but आपकी
02:18और more importantly DGCA
02:20के November के मन्त में क्या सो रहे थे
02:22कि suddenly December 4th को पता चला है
02:24बाप्रे
02:25Indigo is not observing the flight
02:27duty time limitation
02:29See, Rajdeep ji
02:31one thing
02:32what we were doing in November
02:33and the fact that you have taken November
02:34comes from the point that
02:36November 1st से
02:37FDTL norms ने वाले guidelines
02:38अमल हुए
02:39November 1st के बाद
02:41जो छोटे-छोटे
02:43cancellations उनके हो रहे थे
02:44we were continuously in discussion with them
02:46and then
02:47there was a good phase within November
02:49when there were no cancellations at all
02:51they were operating well
02:53within the average cancellations
02:55that usually happen
02:56and then suddenly
02:57it was definitely shocking to us also
02:59because
03:00let me also place the facts
03:02that on 1st of December
03:03we have had a meeting
03:05through DGCA
03:06with Indigo
03:07regarding the FDTL norms
03:09where they wanted clarifications
03:11we have given them the clarifications
03:13but they never mention
03:15that so and so issue is there with us
03:17so again I would like to highlight
03:18that this was totally Indigo's mistake
03:20we were quite watchful
03:22we were taking care of all the operational oversight
03:25we were ensuring that things were normal
03:27and we gave them multiple opportunities
03:29had there been an incident like this
03:31supposed to be happening
03:32you can come to us
03:34discuss with us
03:35and do it
03:35why have they not done it on
03:371st of December that was there
03:38you see I will tell you
03:40what the speculation is
03:42or you want us to daily monitor
03:44internal operations of Indigo
03:46how they are doing it
03:48as a regulator
03:49we are looking after the safety
03:51what is the job of Indigo here
03:53we are the regulator here
03:55we give safety norms
03:57so that
03:57the pilots have a good safety
03:59looked after
04:00their fatigue is looked after
04:02why did we bring the FDTL norms
04:03because we care about the safety
04:04we care about the safety of the crew
04:06we care about the safety of the passengers
04:09so that is our intention
04:10and then
04:11when we decide that
04:12we are going to bring it
04:13it is our responsibility
04:14to talk to the stakeholders
04:16airlines we have talked to the airlines
04:18everyone is following it
04:22and Indigo also said
04:25that we are complying with it
04:26and we don't have any problem
04:27even then you want us
04:28to look into their roster
04:29everyday and take over the operations
04:32then there is no point
04:32having their senior management
04:34or anyone at Indigo
04:35let us handle all the airlines
04:36in the country itself
04:37do you agree with that?
04:39मैं आप से सीधा पूछ रहा हूँ
04:41आप क्या मुझे कह रहे हैं
04:42कि सड़नी जब आप सुभ उठे
04:44तीन या चार दिसम्बर को
04:46you were taken by surprise
04:48कि सोला सो फ्लाइट जो पाच तारीक को
04:50पिछले फ्राइडे कैंसल हुए
04:53वर यू टेकन बाइ सर्प्राइज
04:54या आपको लगा नहीं कुछ तो होगा
04:56लेकिन हमने
04:57हमने सोचा कि Indigo की जवाब देही है
05:00Indigo will manage it
05:02did Indigo take the government of India
05:04and the ministry for a ride
05:06ये सवाल direct है
05:07ये सवाल आंसर करने के लिए
05:09अभी time बाकी है मेरे पास
05:11ये कि के government को राइड पे लिया है
05:14आप देया arm twisted
05:15this is a question which I am still answering
05:17I am in the process of answering
05:18because here the tussle is not between
05:21the government and the airlines
05:23it is not between me and the Indigo
05:25there are people involved
05:26there are people who are relying on these airlines
05:29who want to travel across the country
05:30from point A to point B
05:31it is my responsibility to take care of them also
05:34it is my responsibility to normalize the operations
05:37look at the stability of the operations
05:39and then I am doing an inquiry on Indigo
05:42also how this has happened
05:43and the question that you asked
05:44it is utterly shocking that suddenly on one day
05:47that this situation happens
05:48even though two days back
05:49they have met DGCA regarding FTTL
05:52and they don't even mention about this
05:54so was it deliberate
05:55क्या आपको लगता है कि Indigo को
05:56या तो लगा कि यार
05:58ministry कुछ करने नही वाली DGCA
05:59चलते रहेंगे ऐसे फरवरी चली जाएगी
06:02we'll be okay
06:02was it that
06:03or were you
06:04I come back to it
06:05were you taken for a ride by Indigo
06:07ये दोनों का मैंने पहले ही बोल दिया
06:10इसका जो आंसर है
06:11वो in the process of
06:12हम लिखने के process में ही है
06:14इसका जरूर हम समादान देंगे
06:15और ऐसा समादान देंगे
06:17कि कोई आगी
06:17आप या कोई और देश में कोई नही पूचे
06:20कि ministry को ride कर लिया किसी ने
06:21it will never happen again
06:22it will never happen again
06:24ये guarantee आप दे रहे
06:25इसब passengers को
06:26it will never happen again
06:27अगर ये मैं नहीं करता तो मैं क्यू रहूं इदर
06:29I am the minister of this country
06:31taking care of this aviation sector
06:33and it is my responsibility
06:34to ensure that this doesn't happen
06:36and the reason why it has happened
06:38is to be found out also
06:40and that is why we have put an inquiry behind this
06:42मैं इसलिए आपको पूचरा हूँ
06:44मैंने एक बड़ा अच्छा फोटो देखा
06:45I saw a nice photograph
06:46of the Indigo CEO
06:48Mr. I was doing
06:50namashkar to you
06:51was he seeking your apology
06:53कि हमें शमा कर दीजे
06:55माफ कर दीजे
06:56यह के यह केवल optics था
06:57आपको newspaper की headline चाहिए थी
06:59minister seeks apology from Indigo CEO
07:03यह फोटो के पीछे असलियत क्या है
07:05what is the truth behind the photo
07:06of the CEO virtually apologizing to you
07:09did he apologize
07:10Rajdeep ji I am glad that you have asked about this thing
07:14he was folding his hands
07:16he was seeking an apology
07:17but not to me
07:19but to the people of this country
07:20which is duly deserved also
07:21he has to apologize to the people of this country
07:24I am just a public servant
07:25it is not me he is apologizing to
07:27he was apologizing to the people of this country
07:30which was duly necessary
07:31you see because I also
07:33and you can correct me if I am wrong
07:35a statement I here
07:36that you have said that you will sack the Indigo CEO
07:39and I am not able to understand
07:41can government of India sack a private company CEO
07:44that is for the board of Indigo to do
07:45is it
07:47यह भी क्या पुब्लिक को खुश करने के लिए
07:50minister is saying
07:51don't worry
07:51I will sack the CEO
07:53when actually you have no powers to sack the CEO of Indigo
07:56Rajdeep ji again here
07:58there has been no precedent in these kind of incidents
08:01and definitely there is a rule of law
08:04through which we can act
08:05but here we have to consider
08:07the kind of disruptions that have happened
08:10and the distress that the people have gone through
08:12and if I have said
08:14you have to reconsider my statement here
08:16I have said that if it comes to the point
08:18where there is found
08:20that due to the negligence
08:21or due to the inability of people in the senior management
08:24or let it be a certain position
08:26if it was their inability to act upon this
08:29or their mismanagement of this
08:31then definitely we will take up action of that regard
08:34in the interest of the people
08:36we will not hesitate
08:37that is exactly what I said
08:38So you are saying
08:39that if you think Indigo had this deliberately done
08:43or their negligence was done
08:45then you will say Indigo to please sack your CEO
08:49right?
08:49Yes, yes, definitely
08:51in the interest of the public
08:53we will talk to the airlines regarding it
08:55let the inquiry report come out
08:57let it tell us where exactly the problem lies
08:59why have Indigo
09:00who have been running excellent operations
09:02for the last 20 years
09:04this is not a new airline that has come into the block
09:06they have been running optimal
09:08best OTP operations for the last 10 years
09:11suddenly you are seeing that one single day
09:13everything is coming falling down
09:15then who is responsible for this
09:17within Indigo itself?
09:18Let us look into it
09:19let us study that
09:20And what about DGCA?
09:22Unke rol par kohi question hogi
09:23ki through the month
09:24did DGCA perform the role
09:26are you giving DGCA a clean chit?
09:28Rajdeep ji
09:29I have already told you
09:30through the month of November
09:32DGCA has been actively involved
09:34in making everyone comply with the FDTL norms
09:37and not only this
09:39even before
09:40because the primary responsibility of DGCA
09:43is look after safe operations in the country
09:45when we felt that FDTL norms need to be implemented
09:48we have thoroughly consulted all the stakeholders
09:51this has been happening for a long time
09:52we wanted all the airlines to be on board
09:55we have given them ample time
09:56to ramp up their operations
09:57to get their compliance for this
09:59Indigo has given their compliance
10:01after November
10:02one month later
10:03in December
10:04we have met with Indigo
10:05I am trying to make this point
10:06again and again
10:07because look at the time
10:09just two days before
10:10Indigo has met DGCA
10:12regarding this
10:13they have asked Indigo
10:14do you have any other questions
10:16regarding FDTL
10:17any other problems
10:18and they never mentioned this
10:19so what will you say to the board of Indigo
10:20what will you say to the board of directors
10:22today the chairperson Vikram Mehta
10:24has given a statement
10:25where he does not seem to suggest
10:27that Indigo has made any mistake
10:28he has given lots of other reasons
10:31there is an apology to passengers
10:32but he is not directly accepting
10:35that Indigo in some way
10:37did not prepare for these new FDTL norms
10:40what will you say to the board of directors
10:41there are so many names
10:43what will you say to them today
10:44he doesn't answer many of the questions
10:49pertinent questions
10:50which are still going around
10:51Indigo ke 6 maine se
10:53unke pilots freeze pe kyun te
10:55unka jo lena tha
10:56the employment
10:58or
10:596 months no pilot hiring
11:01yeah no pilot hiring
11:02and then the fact that
11:04third ko let us suppose
11:06that the operations were going for a toss
11:08then why should they not inform the people
11:10whose flights were getting cancelled beforehand
11:12so that they don't come to the airports
11:14who was managing that
11:15and why did that incident happen like that
11:17agar unko pata tha pehle si
11:19delays or hain cancellations or hain
11:20kuch thik se wo operation crew ke
11:23wo manage nahin kar pa ra hai
11:24then why did they let that situation
11:26come to that point
11:27where they were saying that
11:27flights are operating you
11:29please come to the airport
11:29so all these questions are not answered
11:31so I am not just relying on
11:33what the statement he has made
11:35which is why exactly
11:36we have put a four member committee
11:38from DGCH
11:38to know all the answers
11:40and once we have the committee report
11:42then definitely we are going to move into action
11:44this audience
11:45there are a few passengers
11:46who will come from winter month
11:48Christmas or New Year
11:50will come from a place
11:50in those days
11:53look at what happened
11:54Mr. Minister
11:55other airlines took advantage
11:575,000 tickets
11:59were being sent to 30,000
11:59the fares were going out of control
12:03eventually you kept it
12:0448 hours later
12:05आज Indigo कह रहा है
12:06हम 10,000 का travel voucher देंगे
12:09यह क्या हुआ
12:0910,000 का travel voucher देंगे
12:11इतनी परिशानी हुई लोगों को
12:13उसका कुछ नहीं
12:14and you also moved 48 hours late
12:16you should today tell
12:17जिनों ने ज्यादा पैसे दिये
12:19predatory pricing करके
12:21what will you do about it today
12:23we are analyzing
12:24they want their money back
12:26Rajdeepji, we are analyzing
12:27each and every aspect of the crisis
12:29right from the beginning
12:31we have been thoroughly involved
12:32in managing the crisis
12:33and providing the best relief
12:35to the passengers
12:35it started by the people
12:37who are stuck at the airport
12:38that as soon as possible
12:40let us get them to travel
12:41to their destinations
12:42whoever are there at the airports
12:44let them get good access
12:45to food, water
12:46and accommodation if necessary
12:47once that has been done
12:49once the airports have been cleared
12:50let us send the communication
12:52to the cancelled flights
12:53the passengers who are taking
12:54the cancelled flights
12:55let them not come to the airport
12:57your flight has been cancelled
12:58and if you want a refund
12:59if you want a rebooking
13:01let it be done
13:01without any further cancellation charges
13:03now all this has been done
13:05and on top of that
13:06when we found out exactly
13:08that this incident is happening
13:09never has it been done before
13:11for the first time
13:12we have capped the prices
13:13with slabs
13:14accordingly
13:15across the country
13:16to all the airlines
13:17we have done it
13:17and what you are mentioning
13:19for this specific time
13:20we are analyzing
13:21each and everything
13:22give us some time
13:23we are going through
13:23each and every step
13:24we have a focus
13:26of passenger centric approach
13:27that the passenger
13:28who wants to travel
13:29let him get the first priority
13:30and we are moving
13:31in that direction
13:32there is a sense that this sector
13:34has become a duopoly
13:3660-65 percent market share
13:38Indico ka
13:3925-30 percent
13:41Air India Vistara
13:42and they are using this
13:43to squeeze the consumer
13:45we saw it during
13:45Kumbh Mela also
13:46suddenly flight fares
13:48to Prayag Raj
13:49doubled
13:49overnight
13:50that the market itself
13:52now
13:52consumer is last
13:54today you are saying
13:54I care about the consumer
13:56airlines don't care
13:57about the consumer
13:58because a passenger
14:00has no choice today
14:01do you accept
14:02that somewhere
14:02that is something
14:03you are going to
14:03have to look at
14:04how do you end
14:05these monopolies
14:06and duopolies
14:07that you have created
14:07Rahul Gandhi
14:08has said
14:08that everything
14:09is happening
14:10as a monopolies
14:10how will you respond
14:13I don't know how much
14:14economies he understands
14:15around civil aviation
14:16but one thing that we
14:17need to clarify here
14:18is that this is not
14:20a created situation
14:21by any kind of government
14:22the fact that we have
14:23deregulated the fares
14:25and when have we
14:26deregulated the fares
14:27any idea Rajdeep ji
14:281994 Corporation Act
14:30Air Corporations Act
14:31has been removed
14:33repealed
14:33so that the deregulation
14:35comes into effect
14:36there are airlines
14:37who can enter freely
14:38they can understand
14:39the market
14:39and the market dynamics
14:40of supply and demand
14:41can play its own role
14:43and it is from then
14:44the markets have been
14:45deregulized
14:45and this is a practice
14:46which is followed
14:47internationally
14:48and what we are trying
14:50to do is encourage
14:50more airlines
14:51to come into the picture
14:52you say that
14:53do I encourage
14:53monopoly or duopoly
14:54definitely not
14:55not because this
14:56incident has happened
14:57now I have been
14:58talking about this
14:59for the past one year
15:00look at the demand
15:01of civil aviation
15:02in the country today
15:03there are 5 lakh people
15:04traveling every day
15:06by civil aviation
15:06air travel in the country
15:08which is nowhere in the world
15:09except for two other countries
15:10that is the kind of demand
15:12that we have set today
15:13and when you have
15:14this kind of demand
15:15we want more players
15:16to come in
15:16I have clearly said
15:17we need 5 airlines
15:18with at least 100 aircrafts
15:20each for one airline
15:21and from the government
15:22we are trying to create
15:23this kind of situation
15:24where we encourage
15:25more airlines to come in
15:26Sir because figures suggest
15:27that domestic air passenger
15:29traffic will double
15:30in the next 6 years
15:31reaching nearly 300 million
15:33by the end of 2030
15:35so it will be a lot of traffic
15:36how are you going to get
15:38those 5 players
15:39our aviation turbine fuel
15:41is among the highest
15:42in the world
15:42people do not want to
15:43many of the foreign airlines
15:45don't want to even
15:45do the refueling in India
15:47because their fuel prices
15:48are too high
15:49the fact is
15:50there are structural issues
15:51kisko leasing di hai
15:52kisko kaunsi root di hai
15:54indigo got all
15:55the preferential roots
15:56itne salo se indigo ki
15:58somebody was blessing indigo
16:01whoever that someone was
16:02whether in your ministry
16:03or government of india
16:04suddenly the chickens
16:05have come home to roost
16:06and you have realized
16:07chalo parche airline ki zoroot hai
16:08itne salo se ap kyun
16:10nahi la pa hai parche airline
16:11ek ke baad
16:11ek is a country mein
16:12airline bandhue hai
16:13from jet airways
16:15airlines should be expanding
16:16iska bhi mein samadhan deeta hon
16:18joh airlines hai
16:20joh encouragement
16:20hum dena chaate
16:21considering you have
16:22touched many points
16:23so it is not a single
16:25one lane approach
16:26that if you want to
16:27bring in more airlines
16:28this is exactly
16:28what we'd want to do
16:29but our first priority
16:31has been
16:31the kind of demand
16:33that has come in the country
16:34facilitate for that demand
16:36through whichever airline
16:37is there
16:37and indigo took it
16:39as a business opportunity
16:40for them and they expanded
16:41not that we have restricted
16:42other people for coming
16:43whatever demand has been created
16:45through their business plan
16:46they have expanded
16:47at that rate
16:48and whereas
16:49considering other players also
16:50you should also know
16:51that in the last six years
16:52we have very small players
16:54also which have come in
16:55there is star air
16:56there is fly 91
16:57there is india one air
16:59there are people
17:00who are trying to enter
17:01the market
17:01and we are facilitating for them
17:02it starts with
17:03offering them
17:05good routes
17:05good slots at the airports
17:07and also what you are
17:08talking about leasing
17:09we should also understand
17:11that today
17:11all the big airlines
17:12they are trying
17:13not buying the planes anymore
17:14they are leasing the planes
17:1585% of the planes
17:16today in india
17:17are being leased
17:17and what are we doing
17:19about it
17:19from the government
17:20we have seen that
17:20leasing is the industry
17:21that we need to focus
17:22so we have passed
17:24a bill in the parliament
17:25we have made an act
17:26which brings the
17:26compliance core
17:27for leasing also
17:28this is exactly
17:29what we are doing
17:30now because the incident
17:31has come up
17:32and then you are just
17:33looking at how many
17:34airlines are there
17:35but the effort
17:35from the government
17:36has always been
17:37that we need to have
17:38more airlines
17:39in the spectrum
17:40and that is a
17:41continuous approach
17:42that we will have
17:43I have already given
17:44NOC for three different
17:46players to come
17:47into the industry
17:48and the bottleneck
17:49the real bottleneck
17:50which everyone has
17:51to understand here
17:52is the availability
17:53of planes
17:54the planes that are
17:55getting manufactured
17:56across the world
17:57they are not being able
17:58to do it at that speed
17:59at which the orders
17:59are being made
18:00India has the highest
18:01number of orders
18:02in the whole world
18:031700 planes are still
18:04under order
18:05and we are continuously
18:06waiting for those planes
18:07to come in
18:07it is not that nobody
18:09wants to enter
18:10into this business
18:11people who have
18:12entered into the business
18:13they are not able
18:14to get planes
18:14at that fast rate
18:16so there are
18:17multi-pronged approach
18:18that we require
18:18and the approach
18:19from the government
18:20another one that I
18:21want to make here
18:22there is maintenance
18:22aspect also
18:23you need to do
18:24MRO for the planes
18:25just like how you
18:26maintain your car
18:26or any other vehicle
18:27the plane has to be
18:28maintained
18:29and these engines
18:29which need maintenance
18:30all the MROs
18:31have been happening
18:32outside the country
18:34when you send them
18:34outside the country
18:35you are losing on forex
18:36you are losing on the time
18:37and that is an additional
18:38burden for the airlines
18:39and who is bearing that cost
18:40the passenger is bearing
18:42that cost
18:42but for the first time
18:43I am very proud
18:44to say this
18:45that Safran
18:45which is a French company
18:47has set up its shop
18:48in Hyderabad
18:48where they are going
18:49to maintain at least
18:50one plane per day
18:51which is going to
18:52reduce the cost
18:53which is going to
18:54reduce the time
18:54and these are all
18:55the things
18:56which are going to
18:57help us
18:57to bring more airlines
18:59into the picture
18:59the reason I am asking
19:01is aap log
19:01airport infrastructure
19:02bada ra hai
19:03Udan has taken
19:04aviation to small places
19:07which is a very good sign
19:08airport infrastructure
19:10has qualitatively improved
19:12but it is one thing
19:13to have the infrastructure
19:13on the ground
19:14it is another thing
19:15to have the airlines
19:16that will be able
19:17to cope up
19:19with this additional burden
19:20that is the point
19:21that this mismatch
19:22somewhere got caught up
19:23as you said
19:24Indigo did not increase
19:25the number of pilots
19:26and many pilots
19:27have told me
19:27off the record
19:28that it was working
19:29as if
19:29we are bonded labor
19:32now I want to understand
19:34are you very clear
19:35that you are here
19:35to protect the interests
19:37of the pilots
19:37and the passengers
19:38or the interests
19:39of the big corporates
19:40who are driven
19:41by greed
19:42because I want to show
19:45my profitability
19:46all these companies
19:47want to show
19:48their profitability
19:49rather than care
19:50about the pilots
19:50or the passengers
19:52let us not go around
19:54in a cycle again
19:55do we care about
19:56the passenger
19:57do we care about
19:58the airlines
19:58or do we care
19:59about the pilots
20:00I have been very clear
20:01that I care about
20:02the passengers
20:02that is my first priority
20:04once we do that
20:05whatever comes
20:06in that ecosystem
20:07we will start
20:08addressing all the issues
20:09the pilot safety
20:10definitely a major issue
20:11we have brought
20:12in the new FDTL
20:13we are respecting
20:14their fatigue situation
20:15and we have brought
20:16in the guidelines
20:17this FDTL
20:18will remain in place
20:19sir
20:19this FDTL
20:20will remain in place
20:21because you have given
20:21some kind of leeway
20:24it seems
20:24the leeway
20:25whatever the exemptions
20:26we have given
20:27is in a way
20:28to reboot
20:29the operations
20:29for Indigo
20:30so that all their
20:31operations get
20:32normalized immediately
20:33because there were
20:33a lot of people
20:34who are depending
20:35on the airlines
20:36also on the civil aviation
20:37to travel
20:38this is a holiday season
20:39right now
20:40and it is very important
20:41for us
20:42that whatever the
20:43actions within Indigo
20:44have been done
20:45should not be penalizing
20:46the passengers ultimately
20:47even if it was a situation
20:49which was created
20:50for 2-3 days
20:51let us normalize
20:52the situation
20:52bring the stability
20:54in their operations
20:55so that people
20:55can travel first
20:56so the FDTL norms
20:57will stay in place
20:59they will come into effect
21:00they are in place
21:00everybody is complying
21:01with it
21:02the Indigo
21:02the exception is temporary
21:04till February 10th
21:05we have asked them
21:06for a plan
21:06to finish their thing
21:07whatever they need
21:08to ramp up their
21:09operations by February 10th
21:11if they do it before
21:11then we are going to
21:12remove the exemptions
21:14before itself
21:15and in that period
21:16you have cut 10%
21:17flight operations
21:18is that also going to be
21:20permanent
21:20or is that only a temporary
21:21penalty
21:22it's like a student
21:24who has failed in the exam
21:25after that public
21:28will forget
21:282 months later
21:29you have to also
21:31understand
21:32Rajdeep ji
21:33that this is
21:34an Indigo
21:34mistake
21:36so the other airlines
21:39who are following
21:40shouldn't also feel
21:41that they are getting
21:41an undue advantage
21:42so as a deterrent
21:44also we have cut down
21:4510% of their operations
21:46let them come back
21:47to us
21:48with a proper explanation
21:49when they can handle
21:50more flights
21:51then accordingly
21:51we are going to
21:52give them their routes
21:53there are a lot of reports
21:55that even the DGCSR
21:56is understaffed
21:57and that you don't
21:59have enough people
21:59this also came up
22:00during flight safety
22:01when this terrible
22:02air crash took place
22:03in the month of June
22:04in Ahmedabad
22:05that many of the
22:06key areas
22:07in this country
22:08are understaffed
22:09at the moment
22:09what are you doing
22:10about staffing?
22:11we have hired
22:12190 people
22:13in the last 4 months
22:14and the understaffing
22:16comes from the point
22:17that the DGCA
22:18the major vacancies
22:20that have been listed
22:21right now
22:22is due to the
22:23restructuring of the DGCA
22:24that happened 2 years ago
22:25and once the
22:26restructuring happened
22:27once the post
22:28came into being
22:30then immediately
22:31we have gone into
22:32the recruitment process
22:33but you have to
22:34also understand
22:35that civil aviation
22:36is a very technically
22:37sound subject
22:38you need to have
22:39the experts
22:39being into this
22:40in those specific positions
22:41it is not
22:42an easy way
22:44of recruiting people
22:45you have to go
22:45through a thorough
22:46and rigorous process
22:47to do that
22:48and also
22:49whatever is the
22:50bureaucratic process
22:51of going through
22:52the UPSC
22:52or the SSC
22:53that also
22:54the thorough verification
22:55everything takes time
22:56but we have been
22:57stressing on this
22:58that we need to be
22:58doing this
22:59at a very fast rate
23:00and that is why
23:01in the last 4 months
23:02we have addressed
23:02190 of them
23:03and in the later stages
23:04also
23:05definitely we are
23:06going to focus
23:07on this
23:07and do
23:08the maximum
23:10recruitment
23:11within the DGCA
23:12but while saying this
23:14I should also say
23:15that nowhere
23:16with the staff
23:17that we have right now
23:18we are efficiently
23:19deploying them
23:20in such a way
23:20that never has
23:21any safety norm
23:23being compromised
23:24on the ground
23:25Amit Bhardwaj
23:26covers civil aviation
23:27Amit
23:27you have a question
23:28go ahead
23:29you have a question
23:31you have a question
23:32when we talked to our
23:32Shaniwar
23:33about it
23:34and now
23:35five days
23:35in Indigo
23:37there have been
23:38several actions
23:38I have noticed
23:39this question
23:40I have asked you
23:42कि आपने खुद कहा कि बीते छे महिने से इंडिगो ने एक भी हाइरिंग नहीं की ये फाक्ट डीजी सीय को पता था उसके बावजूद जब नए FDTL नॉम्स लागू हुए तो क्यूं डीजी सीय ने उनको ये नहीं कहा कि आप पाइलेट्स हायर कीजिए और बजाए पाइ
24:12ये उनके साथ ये बात हुई ती, DGC has thoroughly been discussing with them that whatever necessary changes that you need to do in your internal pattern of having the crew or any other additional things that you need to do, you need to do. Only after that the compliance has been taken.
24:30You should also understand ये देने से पहले, winter schedule देने से पहले ये FDTL norms से पहले, ये compliance एरलाइन से खुद लिया गया था कि ये लोग ये नए FDTL के साथ उनके सारे operations चला सकेंगे. जब Indigo को confidence था कि वो लोग चला पाएंगे और इसमें ये बात भी ध्यान में लेना पड़ेगा कि पिछली पी
25:00ये एलROप बीख़ लूग कि लुकैला झाली कर अप sneaking बीखे ले लूग एलो बीख लूग कैने से खूंजी हूंज त। spirits and ways non maf
25:06गरोग तूय फुरी ओूटर बीख टरून को जिए स्थे
25:30that you got caught off guard
25:32or that you were sleeping at the wheel, not you
25:34but the whole system was sleeping
25:36at the wheel and Indigo took advantage
25:38of it. No, definitely in that sense
25:40what we are trying to do here
25:41one, we have an inquiry on Indigo also
25:44we are going to inquire into our own
25:46this thing on where could it have been
25:48wrong in the point of
25:50monitoring that this could have been avoided
25:52from our side also, definitely we are going to do
25:54that. Okay, go ahead Amin.
25:55Two small questions.
25:56आपसे एक तो ये कि जो
25:57Indigo ने अपना response DGCA को
26:00submit किया था, उसमें उन्होंने
26:02minor technical glitches से लेके
26:04adverse weather condition जैसे
26:06कारण गिनाए हैं. मैं जानता हूँ
26:08DGCA इस पर investigation कर रहा है
26:10लेकिन बत और मंत्री क्या ये
26:12आपको ridiculous
26:14किस्म का reason नहीं
26:16लगता है या
26:17कमसकम excuse के तोर पे नहीं लगता है
26:20क्योंकि बाकी airlines effect नहीं हो रहा है
26:22trains effect नहीं हो रहा है
26:23adverse weather condition की वज़े से
26:25एक लौता Indigo भारत में
26:27airlines बना जिसके पूरा का पूरा
26:29system collapse कर गया in reasons की वज़े से.
26:31Definitely a shocking वो है
26:33कि जो भी reasons वो देते हैं वो आन तौर पे वो ठीक नहीं लग रहा है
26:36क्योंकि Indigo being such an experienced airline
26:39they should have been taken
26:40good care of this beforehand itself.
26:44So this is why whatever they are saying
26:46whatever excuses they are giving
26:48whatever explanation they are giving
26:49we are not only relying on it
26:51we are doing our own thorough inquiry
26:53within the DJCA so let us wait for the facts
26:56through our inquiry report
26:57then we are going to discuss on this.
26:59Okay you are the youngest minister
27:00Mr. Minister in the union cabinet
27:02and I heard that you had a baby
27:04you are a father now in August 2025
27:06I knew his father Yaran Naidu
27:08so that ages me
27:10but many congratulations on fatherhood
27:14are you getting more sleepless nights
27:16because of your new baby
27:18or because of flight cancellations
27:20flight cancellations की वज़े से
27:22आपके sleepless nights है या बेबी की वज़े से
27:24बेबी की वज़े से तो नहीं है
27:27because of my wife
27:29she is taking care of them very good
27:30and she is giving me the space
27:32to handle this ministry
27:33then sleepless nights
27:34definitely last seven days
27:36have been very tough for me also
27:38handling this kind of situation
27:39but one thing
27:40I don't think my sleep
27:42is very very important here
27:43my focus has been on the passengers
27:45and on the situation
27:46so definitely I wanted to be that
27:48in front
27:49have the in front approach
27:51on the situation
27:52deal with this crisis
27:54get the best approach forward
27:57for the passengers
27:58so it is with that mode
28:00that I function
28:00you know the reason I am asking you this
28:02is because many believe that
28:03sab mantri डरते है की
28:04Narendra Modi ji ka phone आएगा
28:06और काहेगा क्या हो रहा है आपके मंत्राले में
28:08Modi ji ka phone आएगा की नहीं जिस दिन
28:10in khas कर की because this happened on the day that
28:12the Russian president was in town
28:14so there was chaos apparently in the skies
28:16and there was a big meeting going on on the ground
28:19so did you get a call from the Prime Minister
28:21Ramon Naidu what's going on
28:23he and his team have been thoroughly following up the situation
28:25and taking full updates on this
28:27and their
28:28immediate and important focus
28:31has always been on the passengers
28:33to take care of the passengers
28:35to reduce their inconvenience at the airports
28:37to give them all the facilities
28:39that are required and then inquire
28:41into why this has happened.
28:42But you are admitting that the passengers suffered.
28:45You are saying that…
28:45Absolutely.
28:46You are admitting today,
28:47so do you want to apologize to them just as…
28:49I am thoroughly apologizing as a minister,
28:53as a minister of this country.
28:55I have told again and again that I have no ego.
28:57I am responsible for this sector.
28:59I am responsible for what happens at the airports.
29:02I am responsible for the airlines, what they do.
29:05So definitely, definitely.
29:08Yes, Sain.
29:09I would like to take you on the first time.
29:14Because there is a very dangerous trend here,
29:16that there is a big airlines,
29:18which the Supreme Court has given the directives
29:20that you have to implement all the directives from 1st November.
29:23High Court?
29:24High Court.
29:25High Court has given the directives.
29:26So that means that they had to know that they have to implement it.
29:29Somewhere and somewhere,
29:30it seems to be like knowing that these things have been done.
29:32It has been seen as a prime emphasis.
29:34You have put a committee that will do all their knowledge.
29:37If Indigo has received the information that they have given the knowledge,
29:41because the reason they are giving them is ridiculous.
29:44If 4 or 5 flights are delayed,
29:46then no one can understand.
29:47So what will they be doing?
29:49Number 1.
29:50And number 2.
29:51You asked Rajdeep's question,
29:53that there will be new airports in some places.
29:55However,
29:56you can see,
29:57as far as the fanfare of those airports,
29:59they are not able to use those airports.
30:01Because there is no development here,
30:04no more flights work out there.
30:06We can give some examples.
30:08So what will it be done?
30:10Two quick questions.
30:11So two quick questions.
30:12The first thing definitely I am saying again and again,
30:14that any kind of action that is required,
30:16based on the incompetence of the senior management within Indigo,
30:19we won't hesitate to take any kind of action.
30:22We will definitely take whatever action is there.
30:24We want to follow due process here.
30:26We have a rule of law on this land.
30:28So definitely we are going to do.
30:29And for the second question that you have,
30:31we are not only preparing the airports for today,
30:33but for tomorrow also.
30:34We are doing the airports.
30:36Again,
30:37the constraint here is that planes that we have today
30:39are not ample enough to connect all the airports across the country.
30:43There are some prime routes where there is more demand.
30:45There are some sectors where there is less viability in those routes,
30:48which is exactly why we brought the Udan scheme.
30:51We are finishing 10 years of the Udan scheme
30:53and the government is extending the Udan scheme for another 10 years,
30:57which is going to facilitate for the connectivity of the unserved
31:00and underserved airports in the country,
31:02especially in this tier 2 and tier 3 cities.
31:05So I can definitely tell you today
31:07that as this situation improves in terms of the aircraft fleet improving in the country,
31:12definitely we are going to connect all the unconnected airports also.
31:16You know, I want to ask you one final question.
31:19We've often found in governments in general,
31:22but this government also,
31:23ministers don't want to take accountability.
31:26Rail accident, do I?
31:27Everybody speaks about it except the railway minister.
31:29And this is true of many ministries.
31:31First of all, I'm glad.
31:33I don't agree with that.
31:34No, no.
31:35And I'm also an example.
31:37I'm part of the government.
31:39I'm part of the ministry.
31:40Let me pay you a compliment.
31:42Let me pay you a compliment.
31:43Ki you are an exception in my view.
31:46Ki you have actually come to address questions
31:48and I think this audience appreciates the fact that a minister has come
31:51and is ready to take questions without.
31:53So, I want to ask you this very clearly.
31:56That given the fact that you are answering the questions,
31:59do you believe that that should be the policy followed?
32:01Next time there's a rail accident,
32:03I should be allowed to question the railway minister in the same way that today I'm questioning Ram Mohan Naidu?
32:08Or is it because you are younger?
32:10Thodi energy aapki zyada hai.
32:11That's why you are willing to come in front of the camera.
32:13I won't comment on how other people are asking,
32:17but that has never been the idea of the government.
32:20But eek chiz agar aapko lagta hai ki mein yeh tough questions ko face kar raha ho,
32:25aapko yaap saamne baethe ke apke pure questions ko mein answer kar raha ho,
32:29yeh originate karta hai hamaari strength of the Prime Minister Narendra Modi ji himself.
32:34I am looking at him and functioning here.
32:36The strength that I have, the vision that I have, it emanates from him.
32:40The kind of inspiration that he gives me is what you are seeing here.
32:44No, he won't take the same…
32:45He won't take the same…
32:46He won't take the same tough questions from me that you do.
32:48Tabi me reko rakha hai yeh civil aviation ministry mein to handle this kind of situation.
32:52Why did…
32:53Why did Honorable Prime Minister Narendra Modi ji
32:56have one of the youngest people handling this sector?
32:58Because he believes in the youth of this country.
33:00And I am exactly doing that.
33:02The kind of confidence that he has created.
33:05And the other thing that I want to mention here,
33:07you would know this more than me.
33:09I come from TDP.
33:10And my mentor is Chandra Babu Naidu Garu.
33:12And every single time, you would have seen that whenever there is a crisis,
33:16he is the first person to be there.
33:18Handle the crisis right in front of the face.
33:21And create an opportunity out of it.
33:23And do the best that he can to the people of the country in a very accountable way.
33:27If the modus operandi that you had seen now, it follows the rule book of our chief minister and our leader Chandra Babu Naidu Garu.
33:34So, I have two sides of this where Prime Minister Modi ji is there who has his inspiring leadership.
33:39And my mentor Chandra Babu Naidu Garu is there.
33:42So, I take both of them as mentors, as guidance from them.
33:45And it is with that, there is a young leader that I am functioning today.
33:48Okay.
33:49You know, we have met a minister who clearly knows the right thing to say in today's environment.
33:54You will see that I have the right thing to do also.
33:57Okay.
33:58Okay.
33:59Ram Mohan Naidu, for joining us here.
34:02And I hope that many of the passengers will feel a sense of relief from what you have said.
34:06We hope that the operations will normalize sooner rather than later.
34:11But it is good to have a minister who has come and taken all your questions.
34:13I will just take the last two lines.
34:14Sorry?
34:15I will just end it with the last two lines.
34:17If you are trying to end it, I will just want to say something else.
34:19Bolo, very quickly.
34:21So, don't fear everyone.
34:23This is the holiday season.
34:24Please travel.
34:25All the airports are normalized now.
34:27All the operations are stabilized.
34:29Indigo, which was supposed to be functioning at 2200 flights per day.
34:33We have brought it up to 1947, yesterday.
34:36And we are going to touch many more today.
34:38So, things are back to normal.
34:40Whatever this incident has happened, definitely I am also deeply hurt for it.
34:44And I am trying to do the best we can so that this kind of situation doesn't come again.
34:49But here, you all have to realize that we have one of the safest and best standards for civil aviation across the world.
34:56We have one of the best standards and we are going to carry on the momentum with which we have grown.
35:01And one thing I kind of missed saying while doing many interviews also, I am just taking this opportunity to do it.
35:08While I have talked about the passengers, one thing I want the passengers also to be a little bit sympathetic about, I am also sympathetic about, is the ground staff that I have been there.
35:18Even though they are with Indigo, these people were also caught off guard.
35:22They didn't know from the senior management that there are going to be delays.
35:25They didn't know the communication that when the flight is going to take off.
35:28How many cancellations were happening.
35:30But the frontline staff at the airports who were wearing those uniforms, who have just families like us also.
35:36They were putting up a brave face.
35:38They were standing there.
35:39And you have seen how agitated the people were also at that time.
35:42But they were facing the situation in a very calm and composed way, trying to do the best they can.
35:47So I would like to take this opportunity to offer my best sympathies to them also.
35:52They have done a great job on the field, even though they had very little to do with this.
35:56I am again putting the blame on the top senior management.
35:58But let us all collectively work here together.
36:01We have an excellent sector, civil aviation sector, which is definitely going to grow leaps and bounds.
36:06This has definitely been a scar.
36:07And we will come out of this in a much stronger way.
36:10Mr. Minister, I would like to thank you for your support.
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