00:00You're on national television. Would you like now to apologize to the victims who have been harmed by your product?
00:05Show them the pictures. Would you like to apologize for what you've done to these good people?
00:13I'm sorry for everything that you've done. It's terrible. No one should actually go through the things that your families have suffered.
00:21And this is why we invested so much and are going to continue doing the industry-leading efforts to make sure that no one has to go through the types of things that your families have had to suffer.
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