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Ambulance Season 15 Episode 4
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#Ambulance
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🎞 Please subscribe to our official channel to watch the full movie for free, as soon as possible. ❤️Reality Insight Hub❤️
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00:00New Incident, Category 1.
00:04Put you on an RTC, two cars head-on.
00:08This lady has been on the floor since 5am.
00:11It's a two-year-old who's been stabbed, the other.
00:15Every day across Yorkshire, more than 3,000 people call 999.
00:20He's just not breathing!
00:22He's pregnant!
00:23Right, he's on the track.
00:25He's trying to pull her to low glasses.
00:27The ambulance service must decide who gets help.
00:31We're going to look after you mate.
00:33We've got you.
00:34Can I get you covered up? Lovely and jubbly.
00:37And who must wait.
00:3834 jobs waiting for an ambulance now in Leeds alone.
00:42As the pressure on the NHS refuses to relent.
00:45We're creating the waiting room for a waiting room.
00:48The paramedics on the ground navigate England's largest county.
00:52Welcome to our office.
00:55Alright kid, well done.
00:56Hold on.
00:57From the busiest cities.
00:58Chaos tonight.
00:59We'll need to get out of Leeds now.
01:01To the remotest villages.
01:03We're in the forest, in the middle of nowhere.
01:05Where each call is a crisis.
01:08I've got a five-year-old found wandering in the street.
01:11Naked, malnourished.
01:12God, it breaks your heart. It's awful.
01:15And every decision critical.
01:17Hello, where are we going?
01:18You're alright?
01:19Please let the kids out of there.
01:20Where are they going to land in the middle of Bradford?
01:22We go beyond the flashing blue lights.
01:26Whoa!
01:27Whoa, whoa, whoa!
01:28To reveal the human stories behind every siren.
01:31Just keep going to the door.
01:32Absolutely.
01:33Thank you for coming.
01:34You don't have to thank us.
01:35You do.
01:36You've got manners, you do.
01:39Are we all ready to set sail?
01:41Get her going!
01:42Get her going!
01:43Get her going.
01:56Ambulance patient, what are you doing?
01:59Somebody has caught my gas pipe yesterday.
02:01The big mess that's me.
02:03And the old lady next door, she's not answering.
02:06I don't know if she's dead inside the house.
02:09So you think she may be dead inside?
02:11Yeah.
02:12Are you in the patient now? So are you outside the hospital?
02:15No. I'm outside the hospital, but there's no movement.
02:18There's a gas man out here now.
02:20Do you know the patient? Yeah, I think she's called Christine.
02:23She's an eight-year-old woman, so I need to come and help.
02:27Oh, I've got a query dead inside. Gas leak.
02:30Oh, God.
02:34Query? What?
02:361696.
02:381696, good morning.
02:40I'm just sending you down this job.
02:42It is a query female dead inside, query gas leak.
02:46They have informed the gas board and there is someone on team with the patient.
02:50The team leader's also coming as well over.
02:52Yeah, thank you, love. That's all received.
02:55Let's go.
02:581696, Pete and Georgina are immediately dispatched to the scene
03:03on the outskirts of Bradford.
03:05They are two miles away from the patient.
03:07A team leader is also en route.
03:10It's all very unusual inside.
03:13You need to leave the contaminated area immediately and do not go into the scene.
03:18If there is gas and there's been a leak, you need to make sure that you're safe as well, okay?
03:23Oh, my God.
03:25The whole street could be up.
03:271696, I'm just going to pass you this other bit of information.
03:32So, open the doors and windows to ventilate the property.
03:35Don't operate any electrical properties.
03:37Avoid anything that could be a source of ignition and turn the gas off at the meter.
03:41That's come from the Northern Gas Network and fire, I think, are coming as well over.
03:46That's lovely, thank you, all received.
03:49We'll grab the bag of monitor, just in case.
03:53It's like your worst nightmare.
03:55Yeah, it is.
03:56It's not with my grandma or grandad or anyone.
03:59I hope that is not what it's saying it is.
04:03Yeah.
04:04So, let's put my gas pipes...
04:09Yes.
04:10So, you live next door?
04:12It's not all ladies. Christine, she's next door.
04:14Stephen, the team leader, has also arrived on scene.
04:17What number does she live at? Which house?
04:19And her name's what? Christine?
04:21Okay, well, we'll go and investigate. All right, love yous, just stay there.
04:24Yeah.
04:34So, the gas was cut off yesterday...
04:35Yes.
04:36..for the whole building.
04:38What, sorry?
04:39The gas was cut off yesterday for whose property?
04:41Top one. Top one.
04:42For her property.
04:43Top one, so the query room, cos this one's not being seen, is this one OK?
04:46Yeah, fine.
04:48Have we contacted comms to see if we can get there?
04:50Not yet.
04:51Which is, try and knock her first...
04:53Yeah.
04:54..and that's on the counter.
05:01Is she cold before, this lady?
05:02Yeah, I've been here.
05:03Either that one, either that one or this one.
05:05For a COPD.
05:12Here we are.
05:13Oh, hello!
05:14She's off, she comes to the window.
05:16Is she coming down?
05:17She had a big smile on her face, though, didn't she?
05:19Hello.
05:20Hello, is it Christine?
05:21Yes.
05:22Hello, Christine.
05:23Sorry, it's Yorkshire Ambulance.
05:24So, we've just been informed by some next-door neighbours
05:27that there's been a gas leak
05:29and the neighbour was actually concerned for your welfare.
05:32So, I do apologise for waking you up so early,
05:34but we just wanted to make sure that you were OK.
05:36I'm fine.
05:37I will be in a minute.
05:38I'm really sorry that we've got you up so early, but, you know,
05:42obviously, anything to do with a gas leak,
05:44we just needed to make sure that you were OK.
05:46I'm fine.
05:47Good? OK.
05:48Thank you for waking me up.
05:49Well...
05:50LAUGHTER
05:51Did you see?
05:52You know, with no chasing her out, you know?
05:54Yeah, sure.
05:55LAUGHTER
05:56You've got a lovely garden, Christine.
05:57Thank you, dear.
05:58It's beautiful.
05:59Is it your pride and joy?
06:00It is.
06:01Yeah.
06:02It's very nice.
06:03I just need a bit of a sweep up, you know, with the leaves.
06:05LAUGHTER
06:06That's the next job.
06:07OK, well, we'll leave you to it, Christine, all right?
06:09Going back to bed now, then.
06:10Yeah.
06:11Oh, bless you.
06:12Well, you can start sweeping up all the leaves.
06:13LAUGHTER
06:14Bye-bye.
06:15LAUGHTER
06:16Disaster averted, I think.
06:17She's lovely, isn't she?
06:18She's lovely, isn't she?
06:19She's lovely.
06:20She's lovely.
06:21She's lovely.
06:22She's lovely.
06:23She's lovely.
06:25Thank you, dear.
06:26Thank you, dear.
06:27Thank you, dear.
06:28Thank you, dear.
06:29It's beautiful.
06:30It's beautiful.
06:31Is it your pride and joy?
06:32It is.
06:33Yeah, it's very nice.
06:34I just need a bit of a sweep up, you know, with the leaves.
06:35Yeah.
06:36That's awesome.
06:37That's awesome.
06:38She's lovely, isn't she?
06:39She's lovely.
06:40I've been to her before.
06:41Oh, really?
06:42I've never been to her.
06:43Or I've been to her for the next door neighbour to get a key, cos she's got a key.
06:49It's good to have concern for your neighbours.
06:52I think that's sometimes the thing about Bradford is that people do tend to look out for each
06:56other.
06:57Yeah.
06:59All's well that ends well.
07:01I'm so glad, to be honest, because I actually were genuinely worried.
07:04I know.
07:05Yeah.
07:0614.83.
07:07Go ahead.
07:10Ambulance service is the patient breathing.
07:13Is he changing colour?
07:15He's gone very white.
07:17OK.
07:18So, like I said, the help's been arranged for him, OK?
07:20We will respond to him as soon as we can.
07:22Who is shopping at half past eight on a Good Friday?
07:25Unless it's for Easter egg shopping.
07:27Maybe, actually.
07:28That's to be fair.
07:29That's a good point.
07:30I'll allow that.
07:32It's the start of the Easter bank holiday weekend.
07:35Keep going at that rate.
07:36One, two, three, four.
07:3918, 12.
07:40Sorry to bother you.
07:41I've got a cardiac arrest at Scalmore.
07:42Are you in a position to clear for this?
07:44Working alongside Carla in dispatch is Chloe.
07:481696.
07:49So, we've got a house fire at Keefley.
07:53Between them, they will look after an area spanning 738 square miles,
07:59coordinating 93 ambulances in Bradford and its surrounding areas,
08:03as well as the western part of the Yorkshire Dales.
08:06Ambulance service, tell me exactly what's happened.
08:09Hit him over the head with a tray.
08:12He's laid on floor.
08:13He's laid on floor.
08:14He's got blood all over there.
08:15Yeah.
08:16In the last hour, control have received 164 new calls for help.
08:21Try and keep it nice and calm, OK?
08:24I'm going to tell you how to stop this bleeding.
08:27Currently, there are 87 patients waiting for an ambulance across Yorkshire.
08:32I've got 21 active jobs and four Cat 2s, three Cat 3s,
08:38and no crews available to send.
08:41We wouldn't advise to move him unless he's in danger.
08:47An influx of high-priority calls has meant 28 Category 3 calls
08:52have been kept waiting for an ambulance
08:54over the target response time of two hours.
08:57Is there anything exactly what's happened?
08:59I think he's tucked on my tablets, obviously.
09:02He's on a lot of medication, but he's got confused.
09:05He don't feel right.
09:06Just reassuring that help has been arranged.
09:08I'd advise you I've seen some delays in the area.
09:12I have a 100-year-old gentleman.
09:15He's struggling to get his breath.
09:18OK.
09:19We're diving at the rock and delayed.
09:21All right.
09:22I'm monitoring good and proper.
09:24I'm just a pastor that I'm outside the library,
09:28and there's a lady studies.
09:30She's got nothing on her feet.
09:31But you can clearly see that there's something not right.
09:34OK.
09:35We have got that helper in.
09:37Do you just need to advise that delays can be up to two hours?
09:40My oldest is Cat 3.
09:4569-year-old, taken too many tablets, confused.
09:48They've been waiting three hours.
09:52It's a nightmare.
09:53That is a long time, isn't it?
09:581696.
10:001696, I'm just passing you down this Cat 3.
10:03It's for Anthony.
10:04He's taken too many tablets, he's confused.
10:07I think he's obviously done it by accident.
10:10He's called his son.
10:12He's struggling, shaking, doesn't feel right, so...
10:15Yeah, I'll head over to see Tony.
10:17Thanks ever so much.
10:19Pete and Georgina are five minutes away
10:22from the Category 3 patient
10:24who has already waited for three hours and 20 minutes.
10:28I wonder what tablets it took.
10:30I suppose to consider the fact
10:32that we're taking things in combination as well, aren't we?
10:35Yeah, 50% probably, 50%, yeah.
10:42Oh, gosh, a hero, isn't it?
10:44I've met him and his son before, actually.
10:47You've what, sorry?
10:48I've met him and his son before, but it's a long time ago.
10:51What, not on the ambulance, then?
10:54No, when I work for graphic health.
11:01Hello there.
11:04Is it Tony?
11:06I'm just going to do some checks on you
11:08while Pete has a chat with you, all right?
11:10So, it's happened by mistake.
11:14Do you know what's happened, exactly?
11:22Yeah?
11:29Right, OK.
11:30OK.
11:31So, is it a double dose that you've had?
11:34Is that right?
11:36Or is it more?
11:37No, I think it is a double dose,
11:39but I'm just not sure what's in the round box,
11:41do you know what I mean?
11:42Yeah.
11:43Are you Tony's son?
11:44Yeah, me son, yeah.
11:45Right, OK.
11:46Yeah, so they should have all been gone, really.
11:48So, he's obviously not taking them as he should
11:50from the 1st of April.
11:55There's a time.
11:56I think he's discharged from hospital,
11:57that was about the time he was discharged.
11:59Yeah.
12:00What was he in with?
12:01It was a fall.
12:02OK.
12:03Do you have any carers?
12:04No.
12:05So, you administer medication yourself?
12:13You don't want them?
12:15Will he come round and try and make sure
12:16he's had his tablets?
12:17Yeah.
12:18But I'll tell you the truth, you know,
12:19when it's like that and there's that much,
12:20it's confusing at home.
12:21Yeah.
12:22Yeah.
12:23I mean, it sounds like you're struggling
12:24to take the tablets, aren't you?
12:25Because, you know, it's...
12:27He's got too many tablets of everything, really.
12:33And is this your dad's normal presentation?
12:35No.
12:37He's not as shaky as I normally can talk a bit better.
12:40When was the last time you saw him?
12:42Yeah, last night.
12:43And was he not shaking as much as this?
12:45He won't like us last night, though.
12:46And he was talking normally as well?
12:47Yeah.
12:48Yeah.
12:49OK.
12:50Are you hurting anywhere at all, Tony?
12:53No.
12:54Have you got any stomach or abdominal pain?
12:57No.
12:58Just...
12:59Just got a headache.
13:01OK.
13:02How's he been prior to today?
13:03He's been all right.
13:04Yeah, not bad.
13:05He's been out a few times during the week.
13:08Has he?
13:09He can get out of town on buses and stuff.
13:12He goes on bus?
13:13So...
13:14What, even very recently?
13:15Yeah, this week he's been out a couple of times.
13:16This week?
13:17OK.
13:18He's been eating and drinking all right?
13:20We'll do his night-time meal for him, do you know what I mean?
13:23Or tea-time.
13:24Right.
13:25Blink.
13:26What?
13:27Blink.
13:28Blink for the tea tea.
13:31You've felt dizzy and you've got a headache.
13:34So, are you happy to join us up at the RI this afternoon to get checked out?
13:41Yeah.
13:42I don't feel good.
13:44You don't feel good, do you, exactly?
13:46So, let's get up there and get things sorted.
13:51Tony will be taken to Bradford Royal Infirmary, four miles away.
13:56You were a counsellor as well, weren't you, for a tidy while?
13:58Yeah.
13:59I remember.
14:00I worked for a counsellor as well.
14:02Well, you were one of the top Labour counsellors, I seem to remember, weren't you?
14:07How long did you serve for?
14:09On Bradford council.
14:17And I know you're a proud man as well.
14:20Well, I get that.
14:24Tony, can we do a social care referral for you?
14:27What's that?
14:30It means that what we'll do is write to the local authority, say that you could really
14:36do with a bit of help with your medication, and maybe a bit of help with other things
14:42in the home as well.
14:44But I want to support you in living as independently as you can at home.
14:57I know you're independent.
14:59Well, alright, I'll rephrase that.
15:02Live safely, independently.
15:04And I know you know how to look after yourself.
15:08But we've had to come out today because there's been some mix-up with your medications.
15:16Sorry about that.
15:17No, don't be sorry about it.
15:18These things happen.
15:19But if I can make a social care referral on your behalf, then we can start to get help
15:31in place with your medications.
15:37Hey, Tony.
15:38And that, look, is it a lady?
15:39Yeah, Georgina, she's driving.
15:40That's much appreciated, Tony.
15:41Well, you've served the community of Bradford for a big part of your career.
15:44It's time for us to serve you for a little while.
16:01Right, a bit bumpy down this hill.
16:12So, when I used to work for the council, one of the jobs I had was calling on people
16:18who hadn't completed their registration for the electoral register.
16:23And one of the people I had to see was at that address that we've just been at.
16:29And father and son have both got the same names.
16:32Yeah.
16:33So it could have been either or.
16:36Anyway, senior answered the door, and I explained the situation.
16:43And given that he was a serving counsellor, he knew that it wasn't him,
16:47because obviously he'd want to vote for himself.
16:49So he knew it was actually his son.
16:51Yeah.
16:52So he was absolutely furious.
16:54Was he?
16:55He says, I'm going to wring his neck.
16:57I was telling this to him in there, and he was chortling about it.
17:01That's funny, that.
17:02I bet he loves that stare.
17:04He did love it.
17:06Are you good left?
17:11Are you good left?
17:12I think you're still good left.
17:18Yorkshire people are incredibly proud.
17:21I think that pride in where you live is the glue that sticks everybody together.
17:30That's why we have a really strong sense of community.
17:36My family moved to Bradford when I was a kid.
17:40I remember we came to a point where the houses ended and the fields began.
17:48Looking out at this view, I thought, wow, this is just such an amazing place.
17:54I had no real desire to move anywhere else.
17:58I worked for Bradford City Council for nine years, and I obviously loved it.
18:05But I wanted to do more for the city.
18:08At the ripe old age of 51, I decided to take the plunge and join Yorkshire Ambulance Service.
18:14I found another way to serve the community.
18:23How old is the patient?
18:25I don't know. It's a complete stranger, love.
18:28We were crossing the road and then it just went backwards.
18:31Nine hours in, and call volume has more than doubled since the start of the shift.
18:36Ambulance Service, hi, how can I help?
18:40Control have now answered over 1,200 emergency calls.
18:45He's basically gone up on her bike to do a jump, and as he's come back down, he's just like, kind of...
18:50He's landed on his front wheel and come up the bike.
18:53How old are you?
18:54I'm 12. He's 15.
18:56How far did she fall?
18:58She kicked over in the graveyard and fell to the floor.
19:01Carla, are you as busy as I am? I'm really busy.
19:04Honestly, all of a sudden then, it's just gone wild.
19:07God, I've got a chest pain coming in now.
19:09Have you?
19:14New incident, category two.
19:17Ingleton crew, Barney and Chloe, are one of ten crews on duty in the Yorkshire Dales today.
19:2684-year-old.
19:28Cat 2.
19:291707.
19:31Hiya, 1707. I've got a job for you, please.
19:35It's over at Grattington, so it's a little run for you, but...
19:39We've got Muriel, she's 84 years old.
19:41She has been suffering since this morning, neck hurts, stomach hurts.
19:46They have mentioned that there was a pain spreading to the arm, neck or jaw.
19:52So potentially chest pains on this one.
19:56That's fine. We'll go and see Muriel and see if we can help her.
19:59Thanks a lot for the update.
20:01Barney and Chloe are the nearest available crew to the category two patient, 16 miles away.
20:07Also dispatched is a community first responder, a trained volunteer based in the local area
20:13who can provide immediate care before the ambulance arrives.
20:17I like old people.
20:19Yeah, you are great with old people.
20:21I have good stories.
20:22Why is that? Do you think you've got like an old head?
20:24I think it's because I used to spend a lot of time with old people.
20:27You misspent you.
20:28Even as a child, yeah. Even as a child I spent a lot of time with old people.
20:32You used to go round to people's houses and have like...
20:35Yeah. Chocolate.
20:36Yeah.
20:37Chopped ices.
20:38Easter eggs.
20:44Do you think it's that?
20:45Yeah, I think it's probably this one where this woman is from destination.
20:49Hi.
20:50We're coming.
20:51Hiya.
20:52You alright?
20:53Yeah, you okay? You expecting us?
20:54Yeah.
20:55Oh, great.
20:56The first responder's inside.
20:57Oh, okay.
20:58Yeah.
20:59Yeah, just this house.
21:00What's your name, lovely?
21:01My name's Raya.
21:02I'm the next-door neighbor.
21:03Oh, okay.
21:04Great.
21:05Hi, Donald.
21:06They're here, yeah.
21:08Hello.
21:09Lovely, thank you.
21:11Hello, mate.
21:12I'm Barney, Josh.
21:13Hello, Muriel.
21:14Are you okay?
21:15So, this is Muriel.
21:16The reason for the visit today is, Muriel rang 111 because we were a bit concerned about
21:21some pain in our stomach area.
21:23No chest pain, but this stomach pain is going to the back.
21:26Okay.
21:27It's coming on a bit like peristaltic kind of pain.
21:30Oh, okay.
21:31We've not been to the bathroom today, normally quite regular.
21:33Okay.
21:34Is it alright if Barney does some obs on you?
21:36Josh, thanks so much, mate.
21:37You've got a great history and all that.
21:39Oh, yeah.
21:40Let me just do your blood pressure and things.
21:42Is it a pain, Muriel?
21:43Yeah.
21:44Josh very cleverly described it as kind of like a movement of the...
21:48like a pushing kind of sensation, really.
21:50Yes, it is.
21:51It is.
21:52And then, but you...
21:53And it feels like something was going through you, but nothing's come out of...
21:55Oh, no, no.
21:56That's very good.
21:57Can I just give your belly a bit of a...
21:59Yeah.
22:00You can.
22:01Right.
22:02Tell me if it hurts anywhere.
22:05I can feel it.
22:06You can feel it.
22:07Is there any pains?
22:09No.
22:10Round there?
22:11No, it's just that middle bit there.
22:13Just there.
22:14Heart conditions?
22:15No.
22:16No?
22:17Fit and healthy?
22:18How old are you?
22:1984.
22:2084.
22:21Wow.
22:22Aren't you?
22:23Doing well, aren't you?
22:24Just in April.
22:25Nearly called me up.
22:26Why old are you?
22:2787.
22:2888?
22:29Oh, the older man.
22:3088.
22:31Is she here?
22:32We have four sons, four grandsons.
22:35Really?
22:36Two great-grandsons, one great-granddaughter.
22:38Wow.
22:39And five granddaughters.
22:40I've got a little girl at last.
22:41Oh, wow.
22:42Oh, my goodness.
22:43No way.
22:44Have you always lived round here?
22:45Yeah.
22:46Do you remember meeting Donald then?
22:48Oh, God, we were local, you see.
22:50Oh, really?
22:51We've been going out for a long time.
22:54Oh, have you, like, grown up here and everything?
22:56Oh, yeah.
22:57You know what's weird?
22:58My mum used to live here.
23:00Did she say?
23:01Yeah, with my grandma and granddad.
23:03The last name was Steele.
23:05Not Michael Steele.
23:06Yeah.
23:07Oh, my...
23:08Judy.
23:09Yeah.
23:10He was a master at school.
23:11Yeah, that's him.
23:12Oh.
23:13That's my granddad.
23:14He was here.
23:15Yeah.
23:16Big, big friends of mine.
23:17Oh, wasn't he?
23:18Oh, what a small world.
23:20Yeah.
23:21So, listen, Muriel, the unusual things are just abdominal, tummy pain.
23:24Yeah.
23:25But, actually, everything else checks out brilliantly.
23:28So, there's no need for, like, hospital.
23:30No, no.
23:31I'm conscious it's Easter, so the GP surgery's not open.
23:34No.
23:35So, you've now got Tuesday.
23:36Tuesday is one of their busiest days of the year,
23:38because they've had now four days where it's not been open.
23:40Yeah, yeah.
23:41So, if you feel like you're getting worse at all,
23:43then by all means phone them on Tuesday.
23:44Okay.
23:45But you can take some paracetamol...
23:46Yeah.
23:47...two, four times a day if you wanted.
23:48Yes.
23:49And if you felt like your abdominal pain was getting worse,
23:51then you can phone 111 again.
23:53Okay.
23:54Or you can speak to your GP on Tuesday.
23:55Okay.
23:56Have you got any questions for us, Muriel?
23:58No, I don't think so.
23:59Brilliant.
24:00I feel happy with what?
24:02You look happy.
24:03You look great.
24:04Honestly.
24:05Good.
24:06I'd keep, you know...
24:07She looks for me, that's why.
24:08Yeah.
24:09I'd stick with him, would be my advice.
24:13Yes.
24:14I will do.
24:15It seems to have worked out well for you.
24:17Right, it was nice to meet you both.
24:23How nice were they?
24:24Just jolly, happy.
24:26You know, that is the picture of a happy couple there, isn't it?
24:31They seem...
24:32With such a big family, you could...
24:33They seemed to bounce off each other, didn't they?
24:34Yeah, they did.
24:39You're good, my way.
24:43One of the things about the Yorkshire Dales
24:46is that there have been families that have lived here for centuries.
24:50And it means that there's often a very close-knit community.
24:56People looking out for their neighbours.
24:59It's lovely to be a part of that.
25:02My wife and I moved to the Dales
25:05with the dream of raising our children in the countryside.
25:10The slightly old-fashioned nature of these rural areas
25:14just offers me and my family so much.
25:19You have this support network around you
25:21that can help you in difficult times.
25:26I didn't realise how much I needed my community.
25:31Without them, I don't think I would have managed, really.
25:34It's the start of Easter Saturday for the Yorkshire Ambulance Service.
25:52Morning.
25:53Morning.
25:54Morning.
25:55Morning.
25:56Have a good'un.
25:57See you later.
25:58Have a lovely night.
25:59Bye.
26:00Well, morning.
26:01Morning, whatever time it is.
26:03Signing on for another 12-hour shift in the Yorkshire Dales
26:05are Ingleton crew, Barney and Chloe.
26:09Morning.
26:10How are you doing? You okay?
26:11How are you?
26:12Yeah, fine.
26:131707.
26:14Very good morning.
26:16Good morning, guys.
26:17Did you both sleep?
26:18Well.
26:20Yeah, thanks very much.
26:21We did have some Easter puns lined up for you this morning.
26:24What do you think it was a time or place to yoke around?
26:27That was very, very good.
26:30I'll wait for another one.
26:31Every hour on the hour we'll have an Easter pun.
26:33Oh, you crack me up.
26:34That's for the next hour.
26:36Do you want us between, kind of, like, Settle and Ingleton?
26:42Yeah, that sounds great.
26:44Just edges, but it's between the two.
26:46Just in case there's quite a few people out today, I should imagine.
26:49Yeah, thank you.
26:50That's great.
26:51We'll let you know how we get on.
26:57Ambulance, is the patient breathing?
26:59Yeah, she's breathing, but she's not responsive.
27:02Right, so is she awake?
27:05Erm, no.
27:07Just tell me exactly what's happened.
27:10There's a young lady.
27:12When I passed her initially in my car,
27:14she was sat up and looked like she was in a lot of distress.
27:17So I came back to check on her.
27:19She was shaking and now she's stopped shaking.
27:22There's a couple of other people here helping me now
27:24and we're charged her to wake up.
27:27No problem.
27:28So can I just confirm, is she awake?
27:30She's not awake, no.
27:37Is that in bus stop?
27:391707?
27:40Hiya, 1707.
27:41I've just got a job for you coming in.
27:43Erm, I'm unsure of patient age at the moment,
27:45but it states that the patient is shaking violently and unresponsive,
27:49so I don't know whether that means they're having a fit
27:52or if it's something else entirely.
27:54Lovely, thank you, we'll get there.
27:56Barney and Chloe are ten minutes away from the Category 1 emergency,
28:03the most life-threatening.
28:05It's always a difficult one to prejudge, isn't it, these situations,
28:08because you can sometimes find that it's nothing like how you imagined.
28:13Yeah.
28:14And they just happen to be out in public and then bystanders are phoned.
28:20So, is she an epileptic?
28:26I don't know.
28:27She's starting to twitch again like she's having some sort of fit.
28:31Please, please.
28:32So, she's...
28:33So, she's...
28:34Right, so, listen to me, has she started twitching again?
28:36Yes, she has.
28:38We're going to treat it like she's having a seizure, okay?
28:40You just need to leave her where she is,
28:42just make sure to move dangerous objects away from her.
28:46Update feature of call has changed to convulsions forward slash fitting.
28:52Just let me know when the twitching stops,
28:54we are travelling as an emergency,
28:56and we'll stay on the line until the crew arrives.
28:58Right, the ambience is here now.
29:00Right, that's done.
29:01I'll leave you with a clue then.
29:02You take care.
29:04Bye.
29:05What do you think?
29:06A bit of a pity.
29:07Oh, bless you.
29:08Yeah.
29:09She's got a nice steady radial pulse, which is good.
29:12So, who found this lady?
29:13Oh, do you know her?
29:14Are you...?
29:15OK.
29:16Do you know this lady's name?
29:17No, I don't know.
29:18She's got a nice steady radial pulse, which is good.
29:21So, who found this lady?
29:23Oh, do you know her?
29:24Are you...?
29:25OK.
29:26Do you know this lady's name?
29:27She's not gonna be responsive.
29:29OK.
29:30No.
29:31Yeah.
29:32Nobody knows her, though.
29:34Nobody knows it.
29:35Was she with anyone?
29:36What's your name?
29:37I don't think so.
29:38No.
29:39Caitlin?
29:40Nice name, Caitlin.
29:41Caitlin, you, as you well know,
29:43you're on a roadside, you're on a pavement,
29:45so we're going to need to get you up in a second,
29:47but what we'll do, we'll just do a couple of checks.
29:49Where are you from, Caitlin?
29:51Ipswich?
29:52Ipswich.
29:53Ipswich?
29:54I'll bring you over here.
29:55So, I'm in York for my mental health.
29:58Yeah.
29:59And they told me to get myself home.
30:01And with the way my voice is out at the moment,
30:03it isn't a good idea and I don't feel safe at home.
30:06OK.
30:07Shall we get you on the ambulance where it's warm?
30:10Yeah?
30:11Yeah.
30:12Yeah, so do you know where you are?
30:13You're in a place called Hellyfields.
30:14I always raise a lot of water.
30:16In the Yorkshire Dales.
30:19Thanks so much, guys.
30:22There we are.
30:23You jump on.
30:29Shall we get the heat off?
30:30Yeah.
30:34Have you always had some mental health problems?
30:36Yeah.
30:37You've got quite a lot going on then, haven't you?
30:53So, it sounds like you were sitting by the roadside
30:57and you've kind of collapsed.
30:59Did you think you had a seizure or anything at any point?
31:02I think so.
31:04Do you suffer with seizures?
31:06Do you mind if we just give you a bit of a chuck over?
31:09Do you mind if I have a little feel of your head and think
31:11to make sure you have a...
31:12Is there no pain or anything here?
31:14No.
31:15What do they call this thing?
31:16Is this like a poncho?
31:17An oody.
31:18An oody.
31:19An oody.
31:20Oh, I'm a bit out of touch.
31:21A poncho.
31:25And then your self-arm is just lit just to your arms here.
31:28You've been dealing with this for a long time.
31:38So, how come you found yourself in York?
31:41Voices.
31:42So, did the voices ask you to go to York?
31:45Yeah.
31:46OK.
31:47And then what did you do in York, actually?
31:49Self-arm.
31:50Then the A&E at York.
31:52Did you see the mental health team in the department at York?
31:55Uh-huh.
31:56Yeah.
31:57And then what did...
31:58They said basically go home, did they?
32:01Uh-huh.
32:02Oh.
32:03So, then if I've understood this correctly, you've then got on the train at York to Hellyfield.
32:08Is that right?
32:09OK.
32:10And then you've got off the train here, and that's how you're here.
32:13That all makes so much...
32:15That makes...
32:16Yeah, I understand it better.
32:19Voices, then.
32:20So, how often do you hear these voices?
32:23All the time.
32:24All the time.
32:25But, I mean, how often is it that you would kind of, like, journey to, like, York because of the voices?
32:31I travel mostly every day.
32:34Really?
32:37Do you feel...
32:38Do you feel suicidal?
32:40Yeah.
32:45Caitlin, you know yourself better than anybody, better than we would or any mental health professional.
32:51What helps you?
32:52I think that is pretty much.
32:54What do you need?
32:56Like, really breaking things.
32:59Yeah, it's quite evident that you're a breaking point, isn't it?
33:06All right, lovely.
33:10Well, I think what the plan would be is to take you down to Airedale, where they can assess you medically.
33:17And then, crucially, can speak to the mental health team, because I think that's really important.
33:23And then maybe come up with a plan, because it's hard to just discharge you out of the hospital,
33:30whilst you're still getting these voices and you're acting on the voices.
33:34You ready, Bernie?
33:35Yeah, thanks, mate.
33:36Have you found the voices have told you to go to many places?
33:51Colchester.
33:52Colchester.
33:53Scotland.
33:54You've been to Scotland?
33:55Wow.
33:56Norwich.
33:57Cambridge.
33:58Yeah.
33:59Lowest.
34:00Lower staffed, yeah.
34:01Hull.
34:02Yeah.
34:03I think it's about it.
34:04Wow.
34:05Treating patients with mental health problems can be really challenging.
34:15I do feel that many people feel lost in some way.
34:24The world can be so overwhelming.
34:28So it's about helping those patients through that journey, rather than feeling like you can fix them there and then.
34:36Just being there and listening is everything.
34:41Are you all right?
34:43Well, yeah, you will be.
34:46But you'll be pleased to know we're here.
34:48Yeah.
34:49No care.
34:50Yeah.
34:51No care.
34:52No care.
34:53No care.
34:54No care.
34:55No care.
34:56No care.
34:57No care.
34:58No care.
34:59Pam.
35:13Son.
35:14Yeah.
35:15When there's a crisis, you need people looking out for each other.
35:29Over the last few years, my community supported me through such difficult times.
35:34My wife and I loved the idea of a, you know, big family.
35:43So when my wife was pregnant with our third, we were giddy with excitement.
35:49Rafferty was delivered.
35:50And I remember the paediatrician just turning to me and saying, did you know?
35:59And I said, know what?
36:02I need to describe these limb deformities and a hole in the roof of his mouth.
36:10We couldn't touch Rafferty because he was in so much pain.
36:17To imagine that your child is suffering that much is exceptionally hard.
36:24You can't help feeling a sense of injustice and unfairness.
36:30It's always something I've battled with.
36:33And so you have to, you know, take some humility to hold your hands up and say, I'm struggling.
36:47Ambulance.
36:48Ambulance.
36:49Is the case of greeting?
36:50Er, yeah.
36:51But he's been collapsed behind the door since last night.
36:5512 miles south of the Yorkshire Dales in Cullingworth, a new 999 call is in progress.
37:02Are you with him now?
37:03Well, my husband and his sister-in-law.
37:06How old is he?
37:0761.
37:08And what exactly has happened?
37:09How has he collapsed?
37:10I've no idea.
37:11He's got very little mobility.
37:13He's on a lot of medication because he's got sectioned a bit going.
37:18And I think that's all the side effects.
37:20Organising healthier now.
37:21Just stay on the line for me, OK?
37:23OK.
37:256096.
37:266096, I'll pass you down this cat one at Cullingworth.
37:30It's for 61-year-old Martin.
37:32He's collapsed behind the door.
37:33He's been there since last night.
37:35Bless him.
37:36Er, call a patient with poor mobility.
37:38Patient with sectioned a while ago, and caller believes it could be the side effects of it.
37:42Medication.
37:43OK.
37:44Many thanks for that.
37:45He is with his sister and brother-in-law.
37:46Hope everything's OK when you get there.
37:47Yes.
37:48Thanks so much.
37:49Pete and Georgina are five miles away from the Category 1 emergency.
37:54He's been there all night.
37:55I wonder how he's collapsed or why he's collapsed.
37:59Squeeze it in.
38:00You were at the back of the door, are you?
38:01It was back of the door, are you?
38:02Yeah, we was at the back of the door.
38:03Yeah, we were at the back of the door, are you?
38:04Yeah, we were at the back of the door, are you?
38:05Yeah, we were at the back of the door, are you?
38:07Yeah, we were at the back of the door, are you?
38:10Yeah, we were at the back of the door, are you?
38:11Yeah, we were at the back of the door, are you?
38:12Yeah, we were at the back of the door, are you?
38:13Yeah, we were at the back of the door, are you?
38:14Yeah, he was at the back of the door, are you?
38:15Yeah.
38:16Where is he now?
38:17Oh, last night upstairs.
38:18I managed to get him up.
38:19Oh, right.
38:20OK.
38:21So, Martin, can you just tell us a little bit more about why we're here today?
38:25I wanted to get a parcel.
38:26OK.
38:27Last night.
38:28It had been about 10ish, I think it was.
38:31I think it was. So I went down and I stumbled on the stairs.
38:37Right, OK. Just do your temperature in your ear.
38:40Oh, man, it worked wrong past. Oh, flipping heck, after all that.
38:45So then you've been down at the bottom of the stairs
38:48until your brother called for you?
38:51Until he turned up, but I'm trying to get it up,
38:54but I just couldn't get up.
38:56So it's just as well your brother called around, wasn't it?
38:58What time was that? Just before he called for us?
39:01Yeah. What's it now, ten o'clock?
39:03So maybe around half nine? We've got some stuff to...
39:06Me and my wife have been and bought some stuff to clean.
39:09That's the only reason why we're here today, but...
39:12Oh, bless you. OK, really nice and still as best you can
39:15while I just perform a CCG, OK?
39:18I want 15. Oh, fantastic.
39:21What year was that? 1963.
39:25So you've always been close, haven't you?
39:28Yeah, twin thing.
39:30So your brother came and he was able to help you to your feet
39:33and help you to walk up the stairs?
39:35Well, it was a struggle.
39:37But you managed it? He managed it.
39:40Are you hurting at all anywhere?
39:42On my hip. On your hip? OK.
39:46Was mobilising causing you more pain or not?
39:51Er...
39:53You weren't screaming out in pain as you were climbing the stairs?
39:56No, I wasn't.
39:57So...
39:59Your heart rate's going a bit fast at the moment.
40:03Er...
40:04So we would recommend that you take you up to, erm, A&E.
40:08Right.
40:09Just to get you checked out up there.
40:10You've been down on that floor for a while.
40:12Erm...
40:14And just see what they say.
40:16I'm just thinking we've...
40:18If you're happy to stand up,
40:20and make sure you're not dizzy or anything like that,
40:22and if you are, you sit straight back down.
40:24Yeah, we can give you a hand to stand up.
40:25That's absolutely fine.
40:26Having been on the floor for over nine hours,
40:29there is an increased risk of complications,
40:31so Martin's condition will need to be assessed at hospital.
40:35So, grab up here.
40:37If I go forwards, Pete will go behind you.
40:43How does that feel?
40:45Not too bad.
40:46Do you want to sit down?
40:47No, he won't.
40:49I'm just wondering about how appropriate it is
40:54for you to live on the top flat,
40:56on an upstairs flat.
40:57Yeah, I know.
40:58It's not, is it?
41:00It's not, is it?
41:01Given your mobility that you've displayed...
41:04Yeah, but it's recently worse.
41:06Yeah, so obviously it's probably been quite a quick change.
41:09If you've been able to do it previously,
41:11is there anyone that you can raise these?
41:14We've tried all sorts,
41:16with all sorts of different buildings.
41:17It's a bit of a minefield, really.
41:19It's hard.
41:20Well, what we can do is,
41:21we can do a social care referral for you.
41:23Yeah.
41:24All right.
41:25And we can get these things set in motion.
41:26Yeah.
41:27So, not just cover things like,
41:28well, cover things like your housing options.
41:32Yeah.
41:33It's not an overnight fix,
41:34but it's the starting box, isn't it?
41:36It's getting it started.
41:37Yeah.
41:38Just take it really slowly.
41:41That's it.
41:42Well done.
41:51I bet you're glad you crawled around today, aren't you?
41:52Yeah, I am.
41:53So, are you going to work?
41:54No, no.
41:55We just...
41:56We have a van for the hotel.
41:58You know, it solves them.
42:00Oh, yeah.
42:01And we just go for a weekend.
42:02See, we're running and we're finished late.
42:04We work a bit late.
42:05I thought,
42:06I'll have a weekend at home instead
42:08and we'll go sort of home out of now.
42:10Well, it's a good job, isn't it, really?
42:11Because nobody would have found him for a few days then, would they?
42:14No, it would have been...
42:15Yeah?
42:16..in Sunday or Monday.
42:17Some things are meant to be, aren't they?
42:19Yeah, exactly.
42:20I love you.
42:21All right, Rob.
42:22Take care, you know?
42:23We'll look after him, all right?
42:24Speak to you later, yeah?
42:26Yeah, come on.
42:29Where are we going?
42:30Idealities.
42:31Edel.
42:35So, mental health issues, what are we talking about?
42:37What sort of mental health issues?
42:39Things are out there.
42:41I've worked for six months.
42:46And now we're in Linfield, Mount.
42:47Right.
42:52How long has your mobility become more of an issue?
42:55This past year.
42:56Right.
42:58Were you quite active before then?
42:59Yeah.
43:00I'm a manager on my team.
43:02Right.
43:03For all 13 hours a day.
43:06But then I'd have to pack it.
43:09How are you coping with self-care?
43:13Personal care?
43:14I shower once a month.
43:16Shower once a month?
43:17Yeah.
43:18Do you have somebody to help you?
43:19No.
43:20I've done my time in, but I can't do it now.
43:22Right, OK.
43:23So I don't have a wash down in the sink.
43:26Seeing how people live and the struggles people face, it's an eye-opener.
43:36We will go to people who really do need more help.
43:42They've fallen off the radar, which is very, very unfair.
43:45I think the ambulance service can provide a bridge to social care.
43:51But there are services that are stretched and quite overwhelmed.
43:55Councils are really struggling and that impacts on what they can deliver for communities.
44:01It's frustrating because I want to provide the best care I can to those people now.
44:05It's a real issue around demand and funding and bridging that gap.
44:18Tell me, brother will help me if I need it.
44:20As good lad is you, Stephen, isn't he?
44:25I don't have it for anybody.
44:28What a nice man.
44:31I'll treat them now and then.
44:33There's the foreign fish under you.
44:36Nice one.
44:39Right, we're here.
44:50AMBULANCE
45:04Ambulance, is the patient breathing?
45:06Yes, I am.
45:07Thank you. Is the ambulance for you?
45:09It is, love, it is.
45:11I'm suffering with chest pains and it's going right back into my shoulder blades and I've been sick twice.
45:17And I don't seem to be able to shift it.
45:20Five hours into the day shift.
45:23What's your name?
45:25Almost half of calls are for patients aged 65 and over.
45:30So you're going to put the window through?
45:34All right, well don't do that because that's obviously breaking somebody else's property.
45:39And it's difficult with it being Easter.
45:41But the ambulance service can't force you out of the care home.
45:46Tell me exactly what's happened.
45:49Well I've got this pain in my side, like a stabbing pain.
45:53Are you alone at the moment or is there someone with you?
45:57No, I'll leave on my own.
45:59Okay, how old are you please?
46:01I'm 78.
46:03I'm so bright.
46:05Okay, don't worry, I'm going to stay on the phone with you as long as I can, okay?
46:09We've got you an emergency ambulance arranged, you've done the right thing to ring us.
46:12I don't like thought of them on the road.
46:15No, I know.
46:17It's just making me realise how important it is to like just reach out to people.
46:22Absolutely.
46:23New incident, category two.
46:25Multiple self-harm injuries, bites to arms and hands.
46:33Barney and Chloe have been dispatched to a child who has been placed in emergency foster care.
46:41This could be quite a difficult situation to be fair.
46:46It's going to be complex isn't it?
46:48Yeah.
46:50Well we'll just go and see, see what we can add.
46:55Oh, sheep.
46:57Oh dear, sheep in the road.
47:00I'll go again.
47:01Sorry guys.
47:04Hello.
47:06What's your name lovely?
47:08I'm Dem.
47:09So I am foster, we're foster carers.
47:11Okay, you're foster carers, yes?
47:13She has only come to us this morning and it's an emergency.
47:15Oh wow, okay.
47:16Placement.
47:17Okay.
47:19What's happened is she's just had a full on meltdown.
47:22Oh.
47:24Which isn't unexpected.
47:25She's started pulling her own hair out.
47:27Yeah.
47:28She's bitten herself.
47:30She's just lost it.
47:31Oh.
47:32Honestly, it's so tragic.
47:33Oh.
47:35When you see her, it really is tragic.
47:38Yeah.
47:39What her circumstances, what she's been through.
47:43Hi.
47:44Hiya.
47:46So it's just her hands here.
47:48Can we have a little look at your hands?
47:50Can we have a little look at your hands?
47:53Hey, that's fine.
47:54What's that on your foot there then?
47:56Is that a sticker?
47:57Is it a sticker?
47:59She's been star-stickering.
48:00Is this a sticker?
48:01Here.
48:02Huh?
48:03Which one do you like?
48:04Do you want this one?
48:05Where do you want it?
48:06Do you want it here?
48:08Which one?
48:09This one?
48:11Which one would you like?
48:12That one?
48:14She's got quite a good head of hair, hasn't she, actually?
48:18Should we just give your hands a bit of a wipe?
48:21Oh, lovely.
48:23Lovely.
48:24Oh, a bit of wotsit there.
48:25Look.
48:27Bit of wotsit here.
48:29Bit of wotsit here.
48:31She's got a nice steady radial.
48:32Can I have...
48:33What would you like?
48:34Would you like another sticker?
48:35One more wotsits.
48:36Do you want that?
48:37Bob.
48:38Can I just wipe your hand, lovely?
48:39Can I just wipe this hand here?
48:41She probably wants you to...
48:42Oh, that's nice.
48:43She probably wants you to pick her up.
48:44Do you want me to pick you up?
48:45No?
48:46Was my face scary?
48:48The hands don't look too bad.
48:50She's clearly got an abrasion here and things,
48:52and there's a risk of infection.
48:53But I think that's going to be really difficult to do anything with her.
48:55Do you like another sticker?
48:56Do you want another sticker?
48:57One more wotsits.
48:58Do you want that?
48:59Do you want that?
49:00Bop.
49:01Can I just wipe your hand, lovely?
49:02Can I just wipe this hand here?
49:04Oh, that's nice.
49:06She probably wants you to pick her up.
49:07Do you want me to pick you up?
49:08No?
49:09Was my face scary?
49:10Yeah.
49:11Yeah.
49:12So what we can do is we can just take some details
49:14and just do a little bit of writing and things.
49:17I think, from my point of view,
49:19I'm happy enough with the assessment we've done, really.
49:21I don't have any benefit from trying to get, kind of,
49:24temperature observations, that kind of thing.
49:26I think it's just going to distress her further
49:27when it's not necessary.
49:33Have you always...
49:34How do you get into foster caring?
49:35Did you have, like, some deeper motivation, though?
49:37No, or you're just...
49:38Well, I always knew I would.
49:40Really?
49:41Yeah.
49:42Ever since you were young?
49:43Yeah.
49:44I always thought, why have my own when there's so many out there
49:47that just need some love?
49:49What a happy, you know, life you're giving them.
49:52I hope so, yeah.
49:53Yeah.
49:54But I think that stems from my own childhood and, you know,
49:56I've been very fortunate.
49:57Having a happy childhood.
49:58Yeah.
49:59I had a really happy childhood.
50:00And then I've got three young children.
50:02I've got one, two and a three-year-old.
50:03Oh, wow.
50:04But my one-year-old's been born, like, um...
50:06Well, he's a quadriplegic.
50:07He's on a peg...
50:08Right.
50:09He's peg-fed.
50:10He's ventilated at night.
50:11OK.
50:12But you're kind of, like, thrown into this world of,
50:13you know, child disability.
50:15And it feels like...
50:16I know, like, I'm going to be really positive about disability
50:19and stuff, but it feels a bit about tragedy, really,
50:22you know, my current situation.
50:23Yeah.
50:24I can imagine it is.
50:25Because you don't...
50:26You don't expect it, do you?
50:27And it's not what you hope for.
50:28No.
50:29But no doubt, you'll make the best of it
50:32and he will have the best life that he can have.
50:35Well, like...
50:36Yeah, he can.
50:37Like yours, right?
50:38Yeah, like yours.
50:39Yeah.
50:40Oh, that's nice of you to say.
50:46This is a tough life.
50:47I was still trying to get my head round it, really, Dem.
50:50I don't know what, er...
50:52You know, so actually, you know,
50:54you slightly approach work a little bit differently,
50:56kind of, like...
50:58Maybe empathise from those kind of, like...
51:00When you see the parents like you,
51:01who are dealing with multiple complex children,
51:04you know, maybe you can kind of relate to that a bit more.
51:07I don't know.
51:11Anyway, sorry.
51:12This is absolutely not about me.
51:14You just need to make sure that you seek support when you need it.
51:17Yeah.
51:18Don't, you know, drown in the it's all down to me
51:21because it's not...
51:22And it can't be.
51:23Yeah.
51:24You do need it.
51:25Because you do feel like an intense pressure, you know?
51:27Yeah, of course you do.
51:28You absolutely want the best for your child.
51:30But at the end of the day, he has a disability.
51:32Exactly.
51:33You don't foresee that happening, do you?
51:35No.
51:36Never.
51:37And you don't, you know, you don't want it to happen.
51:39No, you don't.
51:40Because that's the...
51:41You know, you're happy that you've got a son and he's alive.
51:45Yeah.
51:46Yeah.
51:47You know, it's...
51:48You shouldn't be like that, should it?
51:49And I feel like I end up feeling guilty about kind of like...
51:52Yeah.
51:53About feeling so, you know, devastated about it.
51:57Yeah.
51:58I get that.
51:59Which is hard.
52:00He can be a net positive too.
52:01He can kind of like contribute a hell of a lot to our children, to our family.
52:04Of course.
52:05He improved me.
52:06Yeah.
52:07You've got to let yourself...
52:09That's, you know, really nice of you.
52:11A little bit unexpected, to be honest.
52:14Um...
52:15Anyway, sorry.
52:16Right.
52:17I'll go and chat to Chloe and just see how she's getting on.
52:20I don't think we're going to add too much.
52:22Um...
52:23Do you have any kind of like germaline or like, um...
52:27Savlon, that kind of thing?
52:28Yeah.
52:29I mean, if it's possible to get a bit of that on her abrasions, then it's just...
52:32It reduces the chance of her infection.
52:34How are you getting on, Chloe?
52:36Anything to add?
52:37We've been giggling.
52:38Have you?
52:39Yeah.
52:40Really?
52:41We've been making lots of noise.
52:42That's amazing.
52:43Right.
52:44They're going!
52:45Bye!
52:46Bye!
52:47Are you waving?
52:48Bye!
52:49If you need us later on, then give us a room.
52:52Yeah.
52:53See you later.
52:54Thanks, lovely.
52:55You're welcome.
52:56Hey, pleasure.
52:57Hey, listen, thanks, honestly.
52:58Come on, doggie.
52:59You're passing and you're quiet.
53:00Cool.
53:01Well, really.
53:02Sit in the garden and have a break.
53:03See you, mate.
53:04Thanks so much.
53:05See you later.
53:06Lovely.
53:07Cheers, Den.
53:08It's been such a, like, tough 18 months to go through.
53:15And then...
53:16You know, I haven't cried for months.
53:19It's because...
53:27I'm really sorry.
53:28I got upset.
53:29Why?
53:30It kind of, like, moved on.
53:31It's a massive change in your life.
53:32Yeah.
53:33So it's going to be emotional.
53:34Yeah.
53:35And it's OK to be emotional.
53:36Yeah.
53:37Thanks, Dee.
53:39Thanks, Dee.
53:56That Dem was unbelievable.
53:58Hmm.
53:59And I'd actually only spoken to her for, like, ten minutes, and she felt like... I felt like she got to the nub of it.
54:06I just felt like it was, um, quite a powerful thing, as I felt like she got it.
54:16That's quite a good example about how community works, isn't it?
54:19Yeah.
54:20Small communities.
54:21Yeah.
54:22Pull together.
54:23Work together.
54:24And I've been a beneficiary of that through my son.
54:37Rafferty's now 20 months old.
54:39He's coming on leaps and bounds.
54:43For so long, I've felt a little bit, woe me.
54:48You know, isn't my situation difficult?
54:50And then you look at him, who has had a truly difficult start to life, and you see how happy he is, and the progress he's making.
55:00I've not seen anything so inspiring.
55:04I just love him so much.
55:07Yeah, you came along on a glorious day.
55:14Now I want you to save me again.
55:19We've had some really good jobs today.
55:20We have, haven't we?
55:22It's been a really good day. I feel like we've done some really good stuff.
55:25The Yorkshire Ambulance Service is a very much valued part of the community.
55:31Something that I'm very proud and privileged to be part of.
55:34I feel I've finally found what I really wanted to do in my life.
55:38Right, home sweet home for the ambulance, and then home sweet home for us.
55:41Home sweet home for us.
55:42For us.
55:43The fire that they said would burn just lights up the way.
55:50Without a doubt the last few years have been challenging.
55:55But undoubtedly living in the Yorkshire Dales has been a really supportive place to be.
56:01And that gives you a sense of belonging and an identity that really empowers you to help others.
56:10When you came along on a glorious day.
56:18By the time that you left, I was crawling again.
56:25Yeah, you came along on a glorious day.
56:32Now I want you to save me again.
56:37Now I want you to save me again.
56:40Now I want you to save me again.
56:46I want you to save you again.
56:50I want you to save me again.
56:51I set you up to save me again.
56:56I want you to save me again.
56:59I'm sorry I've come to save you again.
57:02Bye.
57:08Oh.
57:11Nice day.
57:12winter weather.
57:14You
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