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  • 5 days ago
अब जिस जोन से शिकायत दर्ज होगी उसी जोन को भेजी जाएगी. यात्रियों का फीडबैक लेने के बाद ही कंप्लेंट डिजॉल्व मानी जाएगी.

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00:00So, we have a Twitter cell and control that is also made there.
00:04So, Twitter cell and control, both of them,
00:06if you have any complaint that comes from 139 or rail,
00:10you have all the departments, commercial, RPF, engineering, electrical, CNW,
00:18all of them, there is no complaint, immediately the cell is forwarded,
00:22and we also have time line monitoring,
00:25so that it will close with good feedback.
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