00:00What they're saying to you is, I only need 15% of the data to know that you know.
00:07So if I'm going to follow you, if I'm going to buy this product,
00:09if I'm going to come work for your company, I want to know that you know.
00:13And that only takes 15%.
00:15The rest of it is, oh, by the way, I've got good choices in front of me.
00:19So if I'm going to come with you, I really want to like you.
00:22I really want to have an emotional connection to you, the mission, the culture, the people,
00:26whatever it is.
00:27I've got to feel good about this because you know what?
00:30I've got choices.
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