A Bengaluru citizen called the civic helpline 1533 after finding a BBMP park locked during official hours.
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00:00This Bengaluru resident decided to take action when he found a
00:11Bruhat Bengaluru Mahanagra Palike Park closed at 3.30pm in the afternoon, well within the
00:16official open hours. The viral video of the BBMP Park Complaint Call went viral with more than a
00:21million views. Regarding what, sir? Sir, one park in my area is closed. How old has it been closed?
00:28Yes, sir. Right now I am standing here. It is closed. It's a BBMP Park? Yes, sir. It's a BBMP Park.
00:34Sir, it comes under Vault No. 58, New Tipsandra. New Tipsandra? Yes.
00:42In June 2024, BBMP revised park timings across Bengaluru, mandating over 1200 parks to stay
00:48open from 5am to 10pm, with no midday closures making green spaces more accessible to all.
00:54Bengaluru has streamlined civic reporting into one simple helpline,
00:581533. Launched under the Smart City Mission in mid-2024, from garbage to parks, potholes to
01:04streetlights, even local information on schools, hospitals and EV stations, 1533 covers it all.
01:11Internet users loved the candid call. Many were surprised you could actually get a response.
01:15Delhiites noted they faced similar issues with locked parks but lack a single-point solution,
01:20with complaints often getting lost between departments.
01:23Yeah, complaint has been registered. Within ready for working as the consent team will come
01:28and contact you. In case they did not comment, you will be receiving SMS. Details will be there.
01:33in that, you cannot do deadly contact for them, okay?
01:36Great. Thank you, sir. Have a pleasure.
01:40Thank you, sir.
01:44I have a pleasure.
01:46Thank you, sir.