00:01ست studied with Yousafal Neymar, Group Chief Business Officer at Qatar National Bank,
00:27who shares insights on embracing technology in banking
00:31and we chat with Juan Pablo Ortega, CEO and co-founder of UNO
00:35to discuss the rise of new payment solutions
00:39Digital transformation is no longer optional
00:42it's essential for banks to remain competitive in a rapidly changing environment
00:47New technologies are drastically transforming the banking industry
00:52with physical branches slowly being phased out
00:55Operations across all departments like remittances, payments and investments
00:59will be made in the cloud
01:01Innovations such as AI and automation are proving to be invaluable
01:06reshaping how banks offer their services like digital cards and chatbots
01:11On the flip side, with the advancement of AI
01:14financial crime is becoming increasingly sophisticated
01:17prompting the need for stricter prevention measures
01:20Last year, over 50% of banks reported a rise in business fraud
01:25while consumer fraud losses amounted to over $10 billion
01:30So, how is the industry evolving in the digital era?
01:35And what does the future hold for traditional banks?
01:38I sat down with Yusuf Al-Nema, Group Chief Business Officer of Qatar National Bank
01:43to discuss how a legacy bank like QNB is embracing technology and digitalization
01:49We're excited about digital banking
01:53I think this is today, this is the talk
01:56Everybody wants to apply for a digital banking license
01:59We are living in the digital era now
02:02And soon you will not see branches
02:06Probably in a couple of years ahead
02:09Our strategy is really to provide seamless banking service worldwide
02:15We have a presence all the way from the UK all the way to China
02:21We are in more than 28 countries
02:23Banking is evolving and is advancing to the next stage because of technology
02:28Today the spending on technology is huge
02:30The rise of online-only digital banks or neobanks
02:35has dialed up competition in the financial services market
02:39especially among younger consumers
02:41Our reporter Cyril Forneris is in Switzerland
02:44where neobanks are giving their traditional predecessors a run for their money
02:49Hello Laila, I'm here in Geneva
02:53where financial institutions like banks are a normal part of the Swiss landscape
02:58But that's quickly changing new digital players known as neobanks are making their marks
03:05There are banks that operate mainly online without any physical branches
03:11Let's take a look
03:12Alpian is a neobank that coughed out a place for itself in this growing market
03:19The private bank convinced thousands to open free accounts in just minutes
03:24By offering them premium services and a host of attractive benefits
03:28They like discretion, they like data privacy and they like financial security
03:35They also like having a very good service
03:37So how do you answer to this?
03:39Throughout our hybrid model
03:41Cutting edge technology with human expertise
03:43If you want you can be accompanied by a wealth advisor
03:47Directly through your phone
03:49And at the same time we keep evolving all the time
03:52We are purely digital
03:54We have no legacy at all
03:55So for us it's very easy to move
03:57It's very easy to be agile
03:59From one week to another one
04:00We are able to implement new technologies very fast
04:03Studies show that the Swiss are particularly loyal to their bank
04:07But more are turning to digital banks every year
04:11J'ai une banque physique et aussi une banque en ligne
04:14Je l'ai fait récemment parce qu'il y avait plein d'avantages
04:16Au niveau des non-frais à l'étranger
04:19C'est très pratique en réalité, je regrette pas
04:20Mais j'ai bien conservé une banque physique également en plus
04:23J'ai pas forcément eu l'occasion de créer un compte dans une banque en ligne
04:27J'ai jamais pensé tout simplement
04:29J'ai toujours un compte avec une banque en physique
04:31J'aime bien avoir quelque chose vraiment
04:34Je peux discuter et avoir un contact avec quelqu'un
04:37C'est encore des start-up
04:38Donc forcément on va pas mettre tout son capital dessus
04:40According to a report by financial experts at Deloitte
04:44Suisse retail banks are falling behind in digitalisation
04:48Giving neo-banks, like Alpian
04:51An opportunity to drive innovative change
04:54Over to you Leila
04:56Other than neo-banks, emerging trends in payment methods
04:59Are also shaking up traditional banking
05:02I spoke with Juan Pablo Ortega
05:04CEO and co-founder of UNO
05:07A company that provides innovative payment solutions
05:10To explore how alternative methods
05:12Are reshaping the financial landscape
05:15We have seen a rise of APMs
05:20Alternative payment methods
05:22So for a while companies used to expand
05:24Accepting credit cards and debit cards
05:26But then you look at for example Saudi Arabia
05:29Only 20-30% of the population have a Visa or a Mastercard
05:33Most of the people use MARA
05:35Which is the local domestic scheme
05:37We go into Indonesia
05:39Indonesians love their wallets
05:41You have Ovo
05:43You have Dana
05:44You have GoPay
05:45You have GrabPay
05:46So we're seeing an emergence of different payment methods
05:49And we're seeing that this is a struggle for companies
05:52Because then I have to expand
05:53I have to do more integrations
05:54In terms of new technologies
05:56Where we're seeing encryption authentication
05:59We are the launch customer with Mastercard
06:02Of being able to pay with passkeys
06:04Passkeys are these cryptographic keys
06:06That you save in your device
06:08We're seeing a big feature of stablecoins
06:11Stablecoins at USCC, USEP
06:14I think it's going to become the norm
06:16As people want to pay around the world
06:18Now it's time for our regular feature
06:21Business in 60 Seconds
06:23Start the clock
06:24Lenovo is gearing up to announce Q4 2025 earnings
06:28Having recently unveiled its transformable laptop
06:31With a screen that can flip and fold
06:34The device features a high-resolution display
06:37With touch capabilities
06:38It provides users with an immersive visual experience
06:41Showcasing the company's focus
06:43On innovative product designs
06:45Ralph Lauren is preparing to reveal
06:47Its fourth quarter 2025 earnings report
06:49As the US fashion house has worked to reposition itself
06:53Focusing on its core product strengths
06:55Like cable knit sweaters
06:57And blazers
06:58Effective marketing such as being chosen to dress the US Olympic team
07:02Has continued to strengthen its trendy image
07:05And Zoom is set to release its first quarter 2026 financial results
07:10The video conferencing company has made various technological advancements
07:14This includes the new Zoom business services for marketing, customer care and sales
07:20It's also enhanced its offering for content creation and asset management
07:24So while the banking behemoths of the world still dominate the financial services market
07:31Digitalisation and innovation are essential to compete with the emerging players
07:36For consumers, this means learning to adapt to a new way of saving and spending their money
07:41And perhaps banking on a digital future
07:44Well that's all the time we have for on this edition of the show
07:47Thanks for watching
07:49Please do check out Euronews.com for all your latest business news
07:52And join us again next time on The Exchange
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