Opportunity Management

Beasley Digital

6 months ago

Transcript

00:00Hi, in this video, we are going to go over how to create an opportunity and how you can

00:08edit information in that opportunity and manage the deal as it progresses through the different

00:15stages.

00:16So let's jump right in.

00:20There are two ways to create an opportunity in Salesforce.

00:24The first is when we convert a lead into an account, a contact, and an opportunity.

00:32We've gone over this in a previous video around lead conversion.

00:37The second way that you can create an opportunity in Salesforce is through an account.

00:45And this is where we're going to be focusing for this video.

00:48So for the purpose of this demonstration, you can see I'm logged in as Julie, who is an AE.

00:58And we are currently on an account page.

01:02And the name of the company is Fast Cars.

01:05So in order to create an opportunity or a deal, think of accounts as sort of the backbone of which

01:14it's created.

01:16Since deals are always associated with an account, accounts form the foundational pieces

01:24required for you to create deals.

01:28So if you go into any account page, you will see in the top right corner that there is a

01:34create opportunity button.

01:36And we're going to use this in order to create opportunities whenever we are not doing so

01:42using the lead conversion process.

01:45Now, the advantage of doing this is that when you create an opportunity from an account page,

01:51it automatically associates the opportunity to that account and pre-fills some information

01:58needed for you to be able to create that opportunity.

02:02So let's see how this looks in practice.

02:06As soon as I create it, I can see that the account name has already been populated based

02:12off of the account that we are on.

02:15And we can see a collection of some other fields, some of which are marked required by

02:20the red asterisk, some of which are not.

02:23It's always best practice to fill in as much information related to a deal as possible.

02:29But the red asterisk are sort of meant to be a guidance for use in order for you to know

02:35what the absolute mandatory fields are.

02:40So let's go ahead and fill in some information.

02:42So you can also see at this point that the market has also been pre-populated based on the market

03:04for the account that we are creating this opportunity from.

03:09So we're going to go ahead now that we're ready and click save.

03:12So clicking into the opportunity that we've just created, we can see that the opportunity has

03:23been named automatically based on the information that I have entered.

03:27This is meant to standardize the process for you and make it easier for you to not to adhere rather

03:36to a standard or convention defined.

03:40In addition to that, you can see a number of other fields spread out into different sections

03:47which are collapsible and going through and working on a deal from start to finish.

03:55You'll be able to fill out as much of these fields as you need.

04:01So in order to create, edit an opportunity or update the information that's already there,

04:09we can do it in two ways.

04:11We can hit the edit button in the top right corner, or we can click the pencil icon beside any field.

04:19Now you'll notice some fields don't have this pencil icon.

04:23This means that these are not editable and maybe are calculated based off of a formula

04:28or an automation that we have running in the background.

04:34You can see at the top that we have predefined some stages pertaining to an opportunity or a deal.

04:42And as you work on a deal, you can progress the deal through these stages until it finally gets to a closed stage.

04:52In order to change a stage, we can, of course, click the pencil icon beside the stage field and select from the drop down.

05:04Alternatively, we can also simply click on the path, what we call in Salesforce,

05:09and click on the appropriate stage and mark as proposed.

05:15And you'll see that we have some validations running in the background,

05:18which require you to take some actions before moving a deal to the stage.

05:24We'll go to this later, but this is how you will be able to move a stage back and forth

05:32while you're working on an opportunity as well.

05:35Thank you so much.

05:36Hope that was helpful.

05:37Hope that was helpful.

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