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  • 4/16/2025
From creating standout customer experiences to leading with resilience and embracing sustainability, hospitality management requires a blend of heart, strategy, and foresight. George Dfouni’s insights highlight that successful managers are not just focused on occupancy rates—they are committed to creating value for guests, employees, and communities alike. As the hospitality industry evolves, these core principles will remain timeless markers of excellence.

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