Meet the world's second best receptionist from Dubai

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Transcript

00:00AICR, to me, represents a unique networking opportunity where talented hoteliers all around

00:29the world share their best practices and knowledges, while also showcasing how important and complex

00:35the role of a receptionist is, as we are custodians of the guest experience.

00:39The AICR competition gave me a huge sense of reward, and at the same time, a big responsibility

00:45to perform at the highest levels that AICR had set for me as a winner.

00:49This achievement has made my team and family, whose support was incredibly overwhelming,

00:54incredibly proud.

00:56What I will be taking away from this competition is exposure to the global event, while at

01:00the same time taking my first business trip to Qatar, representing the company and the

01:05country I am greatly inspired by, and at the same time, meeting interesting people from

01:09all over the world.

01:10Being a receptionist is one of the most exciting roles in the industry, and here's why.

01:15There are no two similar days.

01:17Every guest checking in is a new challenge, it's a new life story that you're just about

01:21to discover, while every guest checking out is a memory created which you have contributed

01:25to.

01:26It is true that roles don't come in services, but in the end of the day, when it comes to

01:30selling experiences, it is us, the people, who are responsible for creating these memories

01:34for our special guests.