Explore how Cafézza, under the leadership of Balwant Chouhan, transformed its operations with Serpent Consulting Services' end-to-end Restaurant Management Solution. Before the upgrade, Cafézza faced challenges like double order entries, inefficient kitchen coordination, and payment issues. After implementing the ERP solution, they achieved seamless order management, smooth online and offline payments, and fully digitalized operations. Balwant shares how the system not only improved their workflows but also enhanced customer satisfaction, making Cafézza a benchmark in quality dining and service. Watch their inspiring journey of digital transformation!
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