कटिहार पुलिस की अनोखी पहल, फरियादियों को दी जा रही शिकायत की प्राप्ति रसीद

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कटिहार पुलिस की पहल की सभी प्रशंसा कर रहे हैं. थाने में आवेदन देने पर शिकायतकर्ता को प्राप्ति रसीद दी जा रही है.

Transcript

00:00You have come here for the first time.

00:02Yes, today we have applied for FIR.

00:06We have got the receipt.

00:08We are very happy with it.

00:11It is a very good result.

00:15What was the confusion when you first applied?

00:18What was the situation?

00:19There was confusion.

00:21What was the investigation?

00:23And whether it was done or not.

00:26Where is the application?

00:28Is the investigation going on or not?

00:31Is the inquiry going on or not?

00:33Now, all this...

00:35You get it with the application.

00:37You get the receipt with the application.

00:40This gives confirmation that my application is in the right place.

00:45And the right action will be taken on the application.

00:52What is your name?

00:53My name is Alok Kumar.

00:54What is your motive?

00:56And how is your system working?

00:58We have started an experiment to give the complaint to the police station separately.

01:05Which has started in the Nagar police station of Katihar district.

01:07It has a dual purpose.

01:09First, the complainant has confidence that my complaint has been received.

01:14I have been given a number.

01:15Now the police station will take action on it.

01:17At the same time, the police station is also bound.

01:19It has accountability that I have given a receiving to someone.

01:22So I have to take action on it.

01:23If I am asked what action has been taken on it in the future, it will remain in my response.

01:27Along with that, we also have a basis to ask.

01:30If you have taken a complaint from someone, received it.

01:33So that it does not go to the side.

01:34It should be properly inspected.

01:36So overall, this will improve the public's confidence in the police.

01:39And along with that, a mechanism of accountability will be developed.

01:42Will this be discussed in other police stations as well?

01:44Absolutely.

01:45We have been doing this experiment in the Nagar police station for about two months.

01:48Whatever impact it will have, whatever response it will get from the public,

01:51on that basis, we will be able to include it in all the other police stations of Katihar.

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