There are growing concerns regarding the adoption of artificial intelligence.

Two independent surveys by PC World and the NHS have highlighted people’s concerns regarding the adoption of the new technology.

Transcript

00:00Many are concerned that artificial intelligence in the NHS could lead to clinicians missing errors.

00:09According to a new survey, almost two-thirds of NHS workers also voiced worries that AI would distance them from patients.

00:17The technology could play a significant role in easing pressure on the health service,

00:22according to the Health Foundation, which carried out the poll, although some remain unconvinced.

00:28A survey of NHS staff for the public found the use of AI for clinical and admin purposes in the NHS is supported on balance.

00:36Some 76% of health service workers and 54% of the public supported its use for patient care.

00:44Additionally, a separate survey by PC World found the majority of respondents believe AI is making life harder,

00:52particularly AI call answering systems that misunderstand simple responses and cause frustration.

00:59With AI's increasing role, do you think it will ultimately make life easier or harder?