CCTV footage shows serial fraudster Nina Tiara stealing items from shelves before dishonestly claiming refunds at shop tills during a four-year period in which she received £500,000.
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00:00We quickly discovered that she would enter stores, steal items from the shelves and simply take them back to the till and seek an exchange and then subsequently a refund.
00:11She took advantage of loopholes in till operating systems which have subsequently been closed as a result of this investigation.
00:19We think that she was operating on a daily basis five or six days a week from the south coast to Warrington, from the west coast of Wales through to the east coast.
00:30We think on average that she netted around £2,000 worth of refunds per week which equated to about half a million pounds at least over the period of the investigation.