00:00Psychological safety is about having the permission to be candid without fear of
00:04repercussions and punishment. A very common misconception is that
00:07psychological safety is about being nice, it's about being soft. This is simply not
00:11true. Some of the most harmonious workplaces have the least levels of
00:14psychological safety because they're forced into niceness and people aren't
00:18allowed to voice their opinions and this has the exact opposite effect of
00:22creating a psychological safe environment.
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