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Learning_Outcomes
Technical Education
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1 year ago
Learning_Outcomes
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ЁЯУЪ
Learning
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00:00
Right, well that is it. The course is complete. Congratulations on going through this Quality
00:14
Management course. And what I'd like to do now is just review some of the learning outcomes
00:20
to see what we've actually taken from the course. So the first one is the definition
00:27
of quality. We've seen that there are many different definitions of quality, but for
00:32
the purpose of this course, the ISO 9001, we've used another international standard,
00:38
the ISO 8402. So looking at the history of quality management, we've looked at how quality
00:50
has been measured in history and how it's evolved with Deming and other quality professionals
00:55
to give us the international standard for managing quality, the ISO 9001. You see, it
01:01
wasn't going to be as boring as you thought. The various QMS styles, we've touched on lean
01:13
manufacturing as well as continual improvement and Kaizen, but the main focus has been on
01:19
the ISO 9001. The sections needed for a QMS, we've looked through the specific clause,
01:32
clause four of the international standard, and what that actually defines what needs
01:36
to be included. How to write your own QMS. In the writing your own QMS section, we saw
01:49
what the QMS was and the specific definition as well as the sections needed as set out
01:56
in clause four. Also gave you a quality manual template to start creating your own. How to
02:09
implement a QMS. I told you this was a big section and it provided the who, what, where,
02:15
when and why to rolling out a QMS and not just the rollout as when it goes live, that's
02:21
not the end. We must work on it and continually improve upon it. Implementing your QMS isn't
02:29
the finish. It's merely the first step on the road to quality management. Well, I hope you've
02:40
enjoyed this course. And if you have any questions on any sections, don't be afraid to go back and
02:46
ask them in the comment section. This course will grow as some of your questions will merit
02:52
a lesson to actually answer them in full. Thank you again and please feel free to leave
02:57
a comment or review. Good luck with your QMS.
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