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  • 1 year ago
We speak to David Nicholson from Rainbow Rooms Int.
Transcript
00:00Well, the company was started by Alan Stewart, who's still actively involved in the company,
00:07and the first salon was in Buchanan Street, and then the second one opened on the other side of
00:12the square. That's when I joined the company, so it had already been around for eight years
00:18before I started, and I've been with the company since 1987, and I opened this salon here in 1993,
00:26so that's 31, just over 31 years I've been here. There's been lots of changes over the years,
00:32just trends change, fashions, how hairdressing is perceived, but here's something people are
00:40always going to want to look good and feel good, and as long as your focus is on craft,
00:45and just making sure that, you know, the accuracy and the work is there, and consistency, and just
00:50being authentic, and just doing what you believe is the right thing to do. So none of these things
00:55have ever changed over all the years, and certainly over the last five years, that's all we've been
01:00able to do throughout Covid, pandemics, is just the quality of the work. If the work is beautiful,
01:06then why would somebody not come back? The intention was always just to make a difference,
01:12you know, the job is about making people look good and feel good,
01:17and as long as that's where your focus is, then that's where you'll get your results.
01:22You know, the company has grown over the years, but it's been very organic. Everybody that is a
01:27franchisee of all the salons we have, they grew up with the company, you know, many of the directors
01:34started off as a Saturday sort of job, and then came up through the apprenticeship, through the
01:41whole sort of structure of stylists, senior stylists, and so on, and so on, and then start
01:47getting involved in managing. So there's never really been a kind of a long-term plan that we're
01:54going to open one salon this year, two next year. It's all about people, it's about developing people.
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