00:00Almost 4,000 customers of Manila in Caloocan were able to receive a refund in July.
00:06The refund amounted to more than Php 500 according to the Metropolitan Water Works and Sewerage System Regulatory Office.
00:13This amounted to more than Php 2 million in fines in Manila due to the low quality of water in some barangays in Caloocan.
00:21Based on random sampling in some parts of Caloocan,
00:24from November 29 to December 19, 2023, a high level of coliform was found in a sampling site.
00:32Manila explained that the water may have been contaminated due to the lack of water pressure in their line there.
00:38They conducted pipe flushing, replaced the broken pipes, and closed the illegal connections of the water.
00:47The reason why it took us this long is because there's a process that we have to go through.
00:53We need to investigate, we need to get our laboratories to confirm the findings,
00:58and of course, we need to determine the actual customers affected.
01:02That's when we saw the failure or compliance in our water sampling.
01:09We immediately did something about it.
01:23...GMA News.TV.
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