00:00Instead of being able to retire peacefully,
00:04a former government employee got a headache.
00:08His two loans in GSIS became six.
00:12How did that happen?
00:13Your Kapuso Action Man will tell you.
00:19Lourdes, a retired government employee,
00:21fell for your Kapuso Action Man.
00:24I just loaned two salaries and a policy.
00:27I was wondering why there were so many loans.
00:33I couldn't afford to pay them.
00:36His two loans in the Government Service Insurance System, or GSIS,
00:41became six.
00:42He only found out when he retired in September 2020.
00:46It was only two.
00:48I was crying inside the GSIS because
00:51to be honest, I didn't really owe it.
00:56GSIS released a record of applying for and releasing money to Lourdes
01:01for Emergency Loan Assistance,
01:03Regular Policy Loan,
01:05Members Cash Advance,
01:06Educational Assistance Loan,
01:08Summer One-Month Salary Loan, and
01:11Enhanced Salary Loan between 2003 to 2012.
01:18Almost 10,000 loans amounted to more than 30,000 pesos.
01:23That includes interest and fines for months that Lourdes did not pay.
01:30To clarify, your Kapuso Action Man went to GSIS.
01:34They will investigate the matter before giving an official statement.
01:39According to GSIS,
01:41they are inviting Lourdes to come to their office
01:44so that they can show and explain their loan records comprehensively.
01:48This includes all important documents,
01:51copies of checking releases,
01:53and bank statements.
01:55The agency wants it to be transparent up to Sumbong.
01:59For now, GSIS is still looking for ways to adjust
02:03the computed interests and surcharges that Lourdes should pay.
02:08If there are any changes, they are asking Lourdes to clarify them.
02:13Unfortunately, for now, Lourdes has been clarified.
02:17We will continue to investigate Lourdes' denunciation.
02:20For your information, just send it to Kapuso Action Man's Facebook page
02:24because we hope that there will be complaints, abuse, and misbehavior.
02:27May your Kapuso Action Man take the right action.
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