Mayor of Burnley officially opens Visiting Angels Brierfield office

Burnley Express

The Mayor of Burnley Councillor Raja Arif Khan was on hand to officially open the new offices of Visiting Angels in the Northlight Centre, Brierfield.

Transcript

00:00 We're here today for the opening of our latest location.

00:03 So we've got 71 around the UK

00:06 and NAS as MD for the local area is opening the office in East Lancs.

00:10 I think for the guests that we have with the MPs and the local mayor

00:15 and if you start from the NHS Trust, it really gives, you know,

00:19 a good platform to stand on in order to let them know exactly who we are,

00:23 what we are, and why we are.

00:24 Yeah, we're a community based business, right?

00:27 So it's really important for us to be able to have the community

00:30 that we're going to be impacting aware of what we do.

00:32 And that's stakeholders like the NHS.

00:34 Absolutely great to see the mayor here today as well, isn't it?

00:37 And also to have local politicians coming along as well.

00:39 So, yeah, it's good.

00:40 We're a home care provider, so we provide care in people's homes.

00:43 We're a very different sort of business.

00:45 We try to value our carers really well, which means that our carers

00:48 like working with us, which means they tend to stay with us.

00:51 And for the clients that then receive care, it means that those clients

00:54 tend to see the same people every single week, very often in care.

00:58 There can be lots of change, lots of different faces coming along.

01:00 But for us, we allow our client to choose their caregiver.

01:03 And then when they've chosen their caregiving team,

01:05 they tend to be the same people who are visiting every week.

01:07 So that's what we do.

01:08 And I think that's really relevant in this local community.

01:10 Absolutely. And I think like I mentioned before,

01:12 it's very much needed in East Lancashire, all for this reason.

01:15 Because I just feel like there's something missing in this area

01:19 that we can basically kind of like, you know, the recent jigsaw puzzle,

01:22 if you want to call it.

01:24 Where it's more of a,

01:25 compassionately more of a family environment,

01:27 and especially when it comes with the clients and the carers.

01:29 And that's what our aim is.

01:31 But more importantly, like Dan mentioned earlier on,

01:33 you know, we're more carer-centric.

01:35 And I think that's, you know, lots of jobs for local people, which is fantastic.

01:38 But in addition to that, it's about saying that if we're trying to encourage

01:42 more people to work in care, the people from within the communities

01:45 that are needing the support are going to find people that feel like

01:47 they're part of that community.

01:49 The industry has unfortunately taken a U-turn in the last year or so

01:52 and drifted around the world,

01:54 trying to find people to do care for them around the world.

01:56 And we believe that the right people to care within a community

01:59 are the people that live within that community.

02:00 And that's really, especially in amazingly diverse communities

02:03 like East Lancashire.

02:04 [BLANK_AUDIO]

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