Les tesla gèlent près des Superchargers

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00:00 - OK, Wally, thank you.

00:01 That cold is also causing some big-time headaches

00:03 for Chicago area owners of electric vehicles.

00:05 - Yes, I never thought we'd say this,

00:07 but it's true as Dane Placo reports,

00:09 the low temperatures have caused some headaches

00:11 for owners looking to charge their cars.

00:14 - Electric cars may be the way of the future,

00:17 but it's clear there are some problems

00:19 when it comes to charging them in Chicago's deep freeze.

00:24 - Oh, we got a bunch of dead robots out here.

00:26 - Dead robots.

00:29 - Dead Teslas packed the parking lot

00:31 of this Tesla supercharging station in Oak Brook,

00:34 a scene mirrored at other supercharging stations

00:37 around the Chicago area.

00:38 - Man, this is crazy.

00:40 It's a disaster, seriously.

00:43 - With temperatures falling

00:45 into the negative double digits,

00:47 these charging ports have stopped charging,

00:49 leaving many Tesla owners stranded here

00:52 in long lines since Sunday.

00:54 - Nothing, no juice, it's still on zero percent,

00:57 and this is like three hours this morning being out here,

01:00 after being out here eight hours yesterday.

01:01 - Has it been charging?

01:02 - No, not at all.

01:03 - It just isn't working.

01:04 - At all.

01:05 It's just frozen, and so I'm now getting it towed

01:07 to the Tesla service center

01:09 because that's not really an option at this point.

01:12 - Adding to their frustration,

01:13 they say, is that they're getting no help

01:15 when they call Tesla for assistance.

01:18 - No response from Tesla.

01:20 We have been suffering since yesterday afternoon.

01:23 - These are unusually cold temperatures,

01:25 but do you find this acceptable?

01:27 - No, not at all, not really.

01:29 I think it's less on the actual vehicle

01:32 and more on the infrastructure.

01:34 - Tesla has not responded to our emails for comment,

01:37 but an automobile expert we talked to said

01:40 that the owners of all EVs should hit

01:42 the battery precondition button on their car

01:45 before attempting to charge it in extremely cold weather.

01:48 In Oakbrook, Dane Placco, Fox 32 Chicago.

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