00:00 It's not easy for modern people to buy a house.
00:02 Even if it's not easy,
00:03 they finally bought a house they've been dreaming of.
00:05 Next, they have to design and decorate.
00:08 It's another problem that makes people very upset.
00:11 For the decoration Xiao Bai,
00:13 when facing the new house decoration,
00:14 there must be no clue.
00:16 But the good thing is that the Internet is developed,
00:17 and the decoration service can also be searched online.
00:20 There are also online reviews for reference.
00:22 A woman from Kuala Lumpur
00:24 found a decoration company through social media in the morning.
00:28 After the valuation,
00:29 the woman paid a nearly $110,000 decoration fee.
00:34 But in exchange,
00:35 there was no door and no window.
00:39 This woman,
00:40 today, with three other victims,
00:42 held a press conference with the cooperation of
00:44 the member of the Action Party,
00:45 Guo Suqing,
00:46 and revealed her experience of encountering a decoration old man.
00:49 The woman said that two years ago,
00:51 she contacted this decoration company through social media.
00:54 The decoration valuation given by the other party is $180,000.
00:58 After the woman paid nearly $110,000,
01:01 the other party started to work in January last year.
01:04 But after a month,
01:05 there was no progress.
01:06 The woman also asked the other party to sign a project progress contract,
01:11 but the other party refused.
01:12 The other party said that
01:13 the government projects she had received in the past
01:15 did not need to sign such contracts.
01:18 As a house owner,
01:19 you paid such a huge amount,
01:20 but the decoration progress is extremely slow.
01:23 Why are you not worried?
01:25 When the woman asked the decoration company for an explanation,
01:28 the other party gave various reasons,
01:31 such as
01:32 "I have a heart disease,
01:34 divorced, and have children."
01:36 And even if the progress is slow,
01:38 the other party also asked the woman to pay more money,
01:40 and said that she would hire more people.
01:42 But the woman refused.
01:44 Later, the woman decided to terminate the related decoration work,
01:47 and reported to the police last July.
01:50 After the woman paid another $50,000,
01:53 she found a new contractor.
01:54 This is how she cleaned up the mess left by the old man.
01:58 The victim who suffered loss due to the old man's decoration
02:02 was another victim at the press conference.
02:04 The male owner pointed out that
02:06 he needed to decorate the house,
02:08 so he found this decoration company
02:10 through social media the year before.
02:12 He found a decoration company.
02:14 The price he offered was about $70,000.
02:17 So the male owner
02:19 transferred $65,000 to the other party.
02:23 The final project was only half completed.
02:25 The male owner also questioned the same question of the decoration company.
02:28 Why is the decoration project so slow?
02:32 The other party said that he was infected with COVID-19,
02:34 and had a flood, etc.
02:36 Hearing this,
02:37 do you also think
02:38 the reason given by this decoration company
02:41 sounds familiar?
02:43 Yes, the explanation of this decoration company
02:45 is exactly the same as the decoration company
02:49 that the woman just met.
02:51 Last year, the male owner was so impatient
02:54 that he asked the other party to refund 50% of the money
02:57 and return the key,
02:58 or he would call the police.
03:00 But no matter what,
03:01 the male owner still lost $30,000.
03:04 Finally, he paid an additional $50,000
03:07 to finish the decoration successfully.
03:09 The male owner said that
03:10 his biggest mistake
03:11 was not signing a contract with the other party,
03:13 nor checking
03:15 whether the other party had registered
03:18 with the Dama Industrial Development Bureau.
03:19 The Action Party's Vice-Chairman of the Congress,
03:21 Guo Suqing, pointed out that
03:22 his service center has received more than 40 fraud cases
03:24 from online decoration companies.
03:27 Therefore, he believes that
03:28 the government and the units must discuss together
03:30 to find an effective solution
03:33 for this type of online fraud cases.
03:35 As for this type of case,
03:37 Guo Suqing also said
03:38 that when he follows up with the police,
03:40 he often cannot take any action
03:43 because these cases are civil cases.
03:45 As for the online decoration company fraud case
03:46 he received,
03:48 Guo Suqing has written to
03:49 the relevant government agencies,
03:51 such as the Dama Industrial Development Bureau,
03:53 and took action
03:55 to terminate the registration of three decoration companies.
03:58 (Music)
