Kim came out to the house to give us a quote - she is friendly, professional, and very knowledgable about the business. She didn't try any high-pressure sales tactics, dealt with me straight, and answered all of my questions promptly. I chose Air Plus to install two systems (upstairs / downstairs) for me - two furnace replacements, two new A/C units, downstairs ductwork enhancements, and upstairs ducting replacement. Jim has mountains of experience and it shows in the install work. On top of that his entire install team was courteous and hard-working. Rhonda took care of everything else from incidental inquiries to explaining the inspection/permitting process to me. I highly recommend Air Plus Heating & Cooling.