Company will breakeven by FY20; Transactions, customer experience will drive it, says Tata Starbucks

After being in operation for 7 years, Tata Starbucks, the 50:50 joint venture between Tata Global Beverages and Starbucks Coffee plans to break even by FY20. Speaking to CNBC-TV18's Priya Sheth, Tata Starbucks new CEO, Navin Gurnaney also talks about their expansion plans as well as plans to go green.