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In "The Amazon Way," Rossman introduces readers to the unique corporate culture of the world s largest Internet retailer, with a focus on the fourteen leadership principles that have guided and shaped its decisions and its distinctive leadership culture. Peppered with humorous and enlightening firsthand anecdotes from the author s career at Amazon, this revealing business guide is also filled with the valuable lessons that have served Jeff Bezos s "everything store" so well-providing expert advice for aspiring entrepreneurs, CEOs, and investors alike. In just twenty years, Amazon.com has gone from a start-up internet bookseller to a global company revolutionizing and disrupting multiple industries, including retail, publishing, logistics, devices, apparel, and cloud computing. But what is at the heart of Amazon.com s rise to success? Is it the tens of millions of items in stock, the company s technological prowess, or the many customer service innovations like "one-click"? As a leader at Amazon who had a front-row seat during its formative years, John Rossman understands the iconic company better than most. From the launch of Amazon s third-party seller program to their foray into enterprise services, he witnessed it all-the amazing successes, the little-known failures, and the experiments whose outcomes are still in doubt.
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