Spectrum Workers’ Strike Approaches 5-Month Mark I have a strong family that keeps me grounded.” The city has received about 9 percent more service and installation complaints from Spectrum customers and potential customers in the four months since the strike began compared with the four months before it, according to data from the city’s Department of Information Technology and Telecommunications. The union has argued that Charter did not properly vet the contractors and has violated the city’s franchise agreement by hiring vendors from outside New York City. In the last round of negotiations, Charter offered workers an average 22 percent wage increase and “comprehensive” retirement and health benefits, including a 401(k) that provides a dollar-for-dollar match up to 6 percent of eligible pay, Mr. Bonomo said in a statement. Union leaders said workers walked out after Charter representatives proposed moving employees into a company 401(k) pension account and health plan that they described as “substandard.” Workers want to retain the health and defined benefit pension plans they have, which have been managed for decades by an independent board of trustees, leaders said. Charter has argued that the company hired workers mostly from New York and that it has complied with its franchise agreement with the city.
