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  • 5/28/2017
In a statement, it cited “a major I. T.
system failure that is causing severe disruption to our flight operations worldwide.”
The glitch affected the airline’s check-in and operational systems, including call
centers, the airline’s chief executive, Alex Cruz, said in a video on Saturday.
System Failure at British Airways Shuts Down Flights Out of London -
By JACEY FORTINMAY 27, 2017
A global technology failure at British Airways led to delays, airport congestion
and flight cancellations for thousands of customers at London area airports on Saturday.
“We are working hard to get our customers who were due to fly today onto the next available
flights over the course of the rest of the weekend,” British Airways said in a statement.
“We believe the root cause was a power supply issue, and we have no evidence of any cyberattack.”
British Airways urged passengers with tickets for Saturday flights not to go to Heathrow or Gatwick, in an effort to ease congestion.
Customers already at the airports posted photos and videos of long lines and crowded terminals.

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