Some of the things I could do for you are: - Proactive visits to your customers' facilities when things are going well. - Get in touch with your customer after a quality complaint. - If you and/or I believe that a quality issue is not caused by your company, I could help you prove it in order to avoid a possible inspection/rework. - Coordinate an inspection/rework when needed (either you decide to use QUEST or a different Sorting company for the activity). - Send you full reports, traceability information, pictures and sample pieces. - Having a gauge/fixture made or buying a tool if needed. - Represent your company in meetings when required. - Help you find transportation and/or storage.
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