Modular designWhether functioning as a feature-rich standalone solution or as a Central Answering Position the BST CAPs modular design allows strategic deployment based on business requirements System powered Reliability is improved and installation simplified by removing the auxiliary power supply and utilizing the Business Communications Manager BCM or Norstar system to power the BST CAP Busy lamp fieldDirect station selectIncreases customer satisfaction while improving operator efficiency by utilizing multi-segment icons for accurate and efficient routing of customer inquiries Audio control centerSimplifies telephone operation by clustering common audio features for fast and precise toggle action between handset headset and speaker Multiple hunt groups on the T24 Key Indicator Module KIMEnsures real-time contact by providing a series of telephone lines organized in such a way that if the first line is busy the next line is hunted until a free line is found