Npower boss says sorry

ODN
ODN
  • 11 years ago
Npower chief executive Paul Massara apologises to customers after what regulator Ofgem described as a "serious deterioration" in customer service, and says he will be receiving a "much reduced" bonus. Report by Fudgea. Like us on Facebook at http://www.facebook.com/itn and follow us on Twitter at http://twitter.com/itn

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