The questionnaire for the customer satisfaction survey is important to know about the satisfaction levels of the clients. As the satisfied clients often do more business with the companies.The survey questionnaire is known as the set of questions that are presented to all the respondents with the target to draw information or data from them in the form of feedback or reviews.Besides, the responses obtained in the surveys are used as the input for further analysis and research. But the method is not so easy.The studies which find out the satisfaction levels of the clients must have certain effective characteristics and elements in order to draw reliable and valid results.