Analytics Cuts Medical Costs For Self-Pay Patients
Ventana Research - The Tech Museum
Is it possible to deliver best possible customer experience while optimizing sales and financial processes with a myriad of legacy systems and spreadsheets that are being augmented and replaced with new applications in the cloud? Can we actually balance the pressure for margin and customer satisfaction? Panelists will discuss new, smarter methods of unifying applications and information to reach a balance of efficiency and profitability and why new technology investments matter now more than ever.
Moderator:Cliff Figallo, Curator, SmartData Collective
Panelists:Richard Snow, VP & Research Director, Customer & Contact Center Practice, Ventana ResearchRobert Kugel, CFA, SVP & Research Director, Business Practice, Ventana ResearchDavid Mould, MedeAnalytics