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    Transforming IT INfrastructure and Processes with the Cloud

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    ibmservicemanagement

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    http://www-01.ibm.com/software/tivoli/solutions/cloudcomputing/?cmp=usbrb&cm=v&csr=agus_ittivvids-20121108&cr=dailymotion&ct=usbrb301&cn=servman_van_325

    Richard Ptak of Ptak, Noel and Associates discusses transforming IT and creating a positive end-user experience with cloud solutions from IBM.