An emergency dispatcher refuses to send help to a burglary in progress.
In case of emergency – call the police or 911. Everybody knows that. So imagine a man’s shock when he caught a burglary in progress and an emergency operator refused to help.
The male from Fort Worth received a text alert, informing him that an alarm had gone off at his business. Using his home computer to see what was going on, he pulled up security footage and witnessed a burglar on the outside of the building, looking for ways to get in.
The prowler even backed a minivan into the corner of the structure several times. The business owner called police, but the dispatcher would not send anyone to the scene because a $50 annual alarm permit fee had not been paid to the city.
Due to false triggered alarms, Fort Worth implemented a “no permit, no response" policy for private business security systems.
The exterior of the building sustained $10,000 in damages during the incident. Police officials claim that they are looking into the call to ensure all guidelines were followed correctly.